Scanned, now will not be printed.

I scanned a document in our HP Photosmart 7520 mac computer.  Now cannot get the printer to print documents, the same Mac.  They are connected through a router to Qwest: the printer was printing fine, before I used the scan.  function.  My husband printed his iPad on the 7520 using only the wireless network... but the printer does not print not the Mac.  I turned off both printer and mac and then rebooted... no change.  Everything I can find on the system, the printer, etc., seems fine.  A lot of ink.  Wireless enabled.  What's wrong?  Thank you

Hi gloria49,

I understand that you have a Photosmart 7520 that isn't the impression of your Mac at the moment. I'm sorry to hear that, but I will certainly do my best to help you!

You get errors when you try to print or just nothing happens?

I suggest to try the new power cycle, but this time, once the printer and computer are turned off unplug your router for 30 seconds. As soon as the router is back to normal turn the printer and the Mac and try printing again.

If it still does not come back just to me any other relevant details (like the Mac version you are using) and I'll see what I can find for you

Tags: HP Printers

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