Scanner does not work on HP Officejet 6500 Wireless with MacBook Pro

I have the all-in-one Officejet 6500 wireless and print fine but the scanner does not work even after the implementation of suggestions on the Web site.  I recently installed Mac OS x 10.6.8 but I had the same problem with the previous software.  Scan worked fine until the last few months.  I get the message that "HP Scan Pro quit unexpectedly" or "Sorry, an unknown error has occurred", but no additional information.  I have re-installed the software HP twice but to no avail.  What can I do?

Try the scan using the Image Capture in your Applications folder.  Click your scanner on the left side, click "Show details" on the bottom.

Tags: HP Printers

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