scanner doesn't work now on an hp photosmart c7180 all in one solution Center will not come on i', running on vista
My scanner used to work on my vista machine, now it does not work. When you try to open the center of solutions for my photosmart c7180 all in one i get an unrecognized message just after a momentary flash of the starting solution Center screen.
Hello
What is the complete error message you get?
Follow the steps below and check if that helps.
Method 1: Troubleshoot scanning.
http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-scanning-problems
Method 2: I suggest you install drivers for HP photosmart c7180 all in one manually from the manufacturer's Web site.
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=1153754&
See also: messages of error & lights.
Tags: Windows
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Please download and install the following update KB3133431 from Microsoft:
https://support.Microsoft.com/en-us/KB/3133431
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