Scanning HP & Capture has a software IP different than the printer/scanner 7510

I cannot scan to my computer (Windows 8.1) eitheer using the software HP Scan capture & on the computer or the computer function scanning on the 7510.  The IP address of 7510 is 192.168.1.112, but HP Scan software capture & he's trying to get to the IP 192.168.1.100. How can I get two addresses to match?

The 7510 on-screen scan lists the computer, but when I take it I get a message saying "no computer."

Any help would be appreciated.

Thank you

Hi ho_scot,

From what you described, I feel that we have made some progress. Rather than scanning with scanning and Capture, let's try to scan from HP scanning. In the printer wizard click on scan a Document or Photo, it will launch the HP scanning. If it still work, so the question is from the other program which I think is a Windows Scan program.

Weather scan works with the HP Scan or not I suggest to use the doctor HP Print and Scan to see if it will solve the problem. Click here to download and run the utility > HP print and Scan Doctor, it was designed by HP to offer users the features and troubleshooting problem needed to solve many common problems experienced with HP print and scan the products related to Windows computers. Here are some common problems that printing and scanning doctor can solve easily:

  • "Printer is offline" or print jobs stuck in the print queue
  • Missing or corrupt drivers

Tags: HP Printers

Similar Questions

  • Downlad of E5542 driver software does not recognize the printer/scanner

    When I try to run PS5520_1315.exe, I get an error if the printer is not recognized.  I have the printer and the router, also wired USB.  The printer works and the control panel scanner scan function works, but I've never been able to laod any software on my machine - so that I can scan in formats other than images.

    Can you hep please?

    Hi @BagsyBaker

    Did you follow all of the steps in my previous post, up to and including 12-13? If you did, please let me know the result of step 13. It is important that these steps are completed in the order presented.

  • : OfficeJet 5700 large Format HP Scan and Capture has stopped working

    All of a sudden my HP Scan and Capture does not work.  I click the icon, it goes full screen, then disappears.  What is happening and how to fix it?

    Hey there ejsj.

    Thanks for getting back to me. I'm looking for some more information to better understand exactly the problem.

    When you have completed each step in the troubleshooting guide, I proposed:

    • Were there problems uninstall and reinstall the printer driver and software? If there are errors or problems, please describe them.
    • Disable your firewall there a difference at all?
    • You can scan using paint with out without the firewall running?
    • Did the job analysis around the work? What were the results when you tried them?
    • You can make copies of copies and color black and white?
    • You have the printer connected directly to a wall outlet, avoiding the power and surge bars?
    • How the printer is connected to your computer (WiFi, Ethernet, USB)?
    • Have you tried another connection?

    Hope to hear from you with results!

  • Does anyone has a software that can give the ip address for any device connected to the laptop, as the Council of access control?

    Hello team,

    Does anyone has a software that can give the ip address for any device connected to the laptop, as the Council of access control?

    Thanks for help

    LookAtLAN network monitoring is one of these tools.

    SuperScan is probably better, but I have not tried.

  • OfficeJet 7300: delivering during the installation of software of the printer/scanner for officejet 7300

    After you download and run the printer/scanner installation software, I get the following error that I can't solve. Note that the USB hardware is enabled in the BIOS and drivers are up to date. I tried all USB ports and they work all with different components, including keyboards, external hard drives, devices, bluetooth and other printers. Help, please.

    Error message:

    "This system does not meet one or more of the minimum requirements for the installation of this product. The installation cannot continue.

    Requirement:

    USB drivers

    USB device

    Detials and direction or requirement for USB driver:

    This computer does not have the necessary support from the USB software to allow for the completion of an installation of USB.

    Required measures - click Cancel to exit this software installation. Order to intall this device as a USB device, see your computer documentation or the documentation of expansion card USB for more information on USB drivers.

    Detials and orientation or USB Hardward requirement:

    This computer does not have the necessary support from the USB software to allow for the completion of an installation of USB.

    Required measures - click Cancel to exit this software installation. Order to intall this device as a USB device, see your computer documentation or the documentation of expansion card USB for more information on USB drivers. If you are sure that your computer has the physical USB connectors, refer to the documentation on how to enable USB in the BIOS of your computer. »

    Hello
    Click the Start button and type folder in the search bar, then open the Temp folder indicated.

    Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
    Open the installation folder.
    Find the file usbready.exe and rename it to usbready.old.exe
    Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.

    Now follow the installation and check for the difference.

    Kind regards
    Shlomi

  • My HP officejet 4500 works very well on my laptop (my computer alone), but windows has an error message saying that the printer is not a dirver. How can I fix this message?

    My HP officejet 4500 works very well on my Toshiba laptop (my computer only and not shared) but windows has an error message saying that the printer driver.  How to stop this message?

    Visit the HP website and download the driver you need.

    Good luck.

  • Is there a cable that has a configuration of PIN for the printer and a USB for PC connector?

    I recently bought a HP Pavilion p6620f desktop PC to replace my HP Media Center PC m1270n desktop computer, which has stopped working.  I have a HP OfficeJet K60xi all in one printer fax scanner copier that has been the cable connected to the old PC.  The end of the cable does not match any of the places to go on the new PC.  Can you please tell me how to connect the printer to the new PC?   Is there a cable that has a configuration of PIN for the printer and a USB for PC connector?

    Please see: installation of the product with the USB cable and using the driver from Windows Update or the driver located in the Windows 7 operating system and HP USB 2.0 cable to the printer.

  • Have renewed my subscription ExportPDF, but still pop up with window 'your course has expir├⌐' when will convert via the printer driver window. Comments / help welcome thanks :-)

    Have renewed my subscription ExportPDF, have the confirmation e-mail, but still up pop with window 'your course has expiré' when will convert via the printer driver window. Comments / help welcome thanks :-)

    Hi azza675,

    ExportPDF converts PDF files to Word and Excel formats (and many others). What you describe, sounds like you are trying to convert a file * to * PDF. Have you ever started a trial of Acrobat, maybe? (So that you can create PDFs with Acrobat, ExportPDF don't allow you to convert files to PDF.)

    What happens when you connect directly to ExportPDF to https://cloud.acrobat.com/exportpdf?

    Best,

    Sara

  • 920 cartridge looks different than the old

    I just bought some new ink cartridges for printer Officejet 6500 a 710n-z.  I bought the same cartridges 920 XL that I bought and installed successfully before.  However, the most recent wouldn't install!

    These new cartridges are different that the other - on the bottom, they have color contact plate gold.  The others had the gold plate and an element few bubbles that I think was called a window of ink.  Other than that, the cartridges are exactly the same.

    These changes of cartridges?   What should I do to make them work my printer?

    Thank you!  Now, I just need to get these new cartridges to work in my printer!

  • DeskJet 3522 printing scanning copy: hp dj 3522 disconnects wireless network when the printer is turned off

    I have the above printer.  As indicated, it disconnects from the network when it is off.  I have a Westell A90 750014, MAC, disabled filtering router, the printer has been added in the MAC filter table, and in the wireless station status is listed as "associates".  When I reconnect once disconnected from the network, I am able to reconnect using the simple push button config method.  Can someone tell me a way to feel connected to the wireless network.  Thank you very much for your help.

    Hi @scotty1963

    I understand that you have problems with your printers wireless function despite all your efforts. I'm sorry to hear that, but it will certainly do everything I can to help

    Please use the following document to solve the problem and I would like to know the results of your efforts; The printer keeps Wi-Fi connection.

    I hope this helps.

  • The key saved on my eMachine is different than the one on the side of the case. Why?

    Windows vista key

    I bought an emachine with vista 09 I recently made a resumption of sys the record key showed is different from the one on the cover of pc why is this

    Computers that come pre-installed with Windows usually manufacturers come with two product keys.
     
    OEM SLP: It's the key provided in Windows (from the factory). It works by connecting to a flag of BIOS (SLIC table) found only on the computers of this manufacturer. Once he sees the correct BIOS indicator, it auto active.
     
    COA SLP: It is the key on the sticker on the side, bottom or in the compartment of your machine. The purpose of this key must be used in the case that the OEM SLP activation stops working for some reason any.

    The key to the recovery system uses if the OEM_SLP key.

  • Reference Dell 5130 has 3 light vertical stripes in the print area.

    The printer has three light vertical stripes which seem to affect all the colors too.  Place the solid blocks for each of the colors (red, yellow, blue and black) k each color block exihbits light strips on the left of the printed area, one near the Center and the other near the right side when printing with a margin of 1 ".  Changing the margins does not affect the position of the light areas, only if they fall within the print area or not.  When the background is white no line or band appears in this area.   Any thought as to the cause and the cure.  All consumables are reporting that they have at least 15% life left or more.

    I tried the 32-bit version of Windows XP and the 64 bit version of Windows 7, even documents printing same results.

    Problem solved, we can't assume that all users perform basic maintenance when you change toner cartridges.  Run the cleaning pad in each of the slots for each color, as shown in the normal maintenance and cleaning information.  This should have been made at least after every change toner because was not not like these residue accumulated on surfaces resulting scratches.

  • My xbox application has an e-mail different than my 360 xbox real email

    Hello

    So my xbox app has a different email that my actual xbox 360 email im trying to get my email 360 xbox connected through my windows 8 laptop, how do I do this?

    Thank you

    Original title: Xbox live

    You can also go to the games app, drag from the right edge (or point to the right-hand corner) and go to settings / account to change the email address the games app uses.

    I do not recommend that even if, just for the simplicity of a single account.  But it will work.

  • Verizon computed using data differently than the iPhone 6 Plus

    Verizon seems to count on me by using more data than my iPhone 6 more fact.

    My iPhone was at 1.8 GB, Verizon already had 2 GB, my iPHone was at 2.7 Gb, Verizon has already shown/3 Gb.

    Nobody noticed this discrepancy?

    I called Verizon tech support and they told me that the iPhone sends data to Apple that does not appear in my iPhone 6 Plus' data counter.

    I did the test and for the first two days in the next legislature do not use it for any cellular - WiFi only (and use mobile phone data to support the poor wifi was disabled): he showed 397KO for two days - my iPhone with Apple communication seems to be this.

    Thus, it seems that Verizon recorded a higher than my iPHone data use, and any communication from my iPhone with Apple is not the cause.

    Your opinion?

    Ocean 17A writes:

    Verizon seems to count on me by using more data than my iPhone 6 more fact.

    My iPhone was at 1.8 GB, Verizon already had 2 GB, my iPHone was at 2.7 Gb, Verizon has already shown/3 Gb.

    Nobody noticed this discrepancy?

    I called Verizon tech support and they told me that the iPhone sends data to Apple that does not appear in my iPhone 6 Plus' data counter.

    I did the test and for the first two days in the next legislature do not use it for any cellular - WiFi only (and use mobile phone data to support the poor wifi was disabled): he showed 397KO for two days - my iPhone with Apple communication seems to be this.

    Thus, it seems that Verizon recorded a higher than my iPHone data use, and any communication from my iPhone with Apple is not the cause.

    Your opinion?

    Everything you said Verizon is false. The iPhone saves all data sent over the cellular network. There are some data types that will always pass by cell phone:

    • Visual Voicemail
    • MMS messages
    • Push email notifications
    • All data that is transferred when the phone is asleep and not trendy, WiFi is disabled when the phone is in sleep mode to save battery

    Verizon numbers and phone numbers may be different for an entirely different reason. Records of phone as sent or received data, but do not count data that fails to send and which must be retransmitted. Verizon has this data. This happens usually if you have a very low cell signal.

    My experience with AT & T, is that their number and phone match almost exactly.

  • 410 a Photosmart premium: the HP Solutions. 2nd model different from the printer

    I was wondering if it is possible to install a 'package' aio P 410 P has as well as the existing HP 'photosmart premium' solution 309?
    Last year, I found the HP Solution sw installation twice... do so freaked out my PC
    THX

    Ok. Does a not reinstall the entire suite. Web application for HP found my printer... added driver only

    Different printer aio adding of "Solution Center" app did not work
    THX

Maybe you are looking for