screen goes black after a few minutes inactivity

When I'm reading or watching something, the screen becomes black. If I'm streaming videos, audio is still on. If I hit the touch pad, the screen turns back on.

Maybe the problem is with your power management settings:

See the following article:

Disable on Windows 7 or Vista power management
http://www.howtogeek.com/HOWTO/Windows-Vista/disable-power-management-on-Windows-Vista/

Tags: Windows

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    E-mail address is removed from the privacy *.
    While watching Netflix, my screen goes black after a few minutes. It's something new. How can I increase the time before that happens, or eliminate entirely?
    Thank you for your help.
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    Byron Johnston

    Hi Byron,

    Welcome to the Microsoft Community Forums.

    According to the description, it seems that you are facing problems while watching Netflix your screen becomes dark. I'll be happy to help you with this problem.

    (1) how you try to access Netflix?

    (2) you use Internet Explorer to access the Web from Netflix site?

    (3) you receive an error message?

    (4) is the issue limited to a Web site or with other sites as well?

    (5) have you made changes on the computer before this problem?

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    http://Windows.Microsoft.com/en-us/Windows7/turn-your-screen-saver-on-or-off

    Method 2: If the problem persists, I suggest you to contact Netflix support for assistance.

    http://www.Netflix.com/help

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    The above should explain more on your part.

    Follow these steps to try to solve your problems of boot.

     

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

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    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    See you soon.

    Mick Murphy - Microsoft partner

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