Screen has dimmed

I was listening to an audio MP3 and the screen was black.  Suddenly, the computer stops and starts again, so I thought that an update had taken place.  It was an update to Ad Aware.  To restart the computer, the screen was grey and remained, even after rebooting.

What I can do.  Should I uninstall Ad Aware all together.  I rarely use it as I have Norton, which makes the regular system scans and is excellent?

What can I do to get the screen back to its original luster?  I use XP Professional on a laptop Samsung.

Thank you.

Hi AvaSheffield,

Follow these methods.

Method 1: Follow the steps in the article.

Change your screen resolution

Resources for troubleshooting problems in Windows XP

Method 2: Update the latest drivers to display/graphics.

How to manage devices in Windows XP

Tags: Windows

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