Screen problem Dell Inspiron 7537

I bought my Dell Inspiron 7537 last year only to use it for 7 months before the part of my screen went completely black. There are like 3 or 4 black lines which became bigger and bigger by the day. It was still in warranty, so I took my laptop to my dealer. Its been almost 5 months, my dealer told me that Dell refused to send a replacement screen first. When Dell decided to send a screen it was the wrong. Reference Dell claims now that they don't have the type of screen that needs my model and I have to wait, like 5 months is not enough. I tried to contact Dell without a bit of luck. I hope that get answers here or something. Sorry for my English is not my mother tongue.

Also, is anyone else having the same problem? My dealer told me that they had the same problem with the same model and once again, Dell would not send them a replacement screen.

Double post, answered HERE:

http://en.community.Dell.com/Dell-groups/new-to-community/f/3511/p/19649792/20813155#20813155

Tags: Dell Products

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