Screen resolution changes in Adobe opening program

Can someone tell me how to prevent software (in this case, Adob
e prime elements to change the resolution of the screen

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Hi lyrical64,
 
have a. you been able to use adobe without any problems on your computer as soon as possible?
b. Since when are you facing this problem?
c. recent changes made to your computer?

 
I suggest to turn off UAC (user account control), then reinstall the adobe program.
http://Windows.Microsoft.com/en-us/Windows7/turn-user-account-control-on-or-off 
 
If you are still having the same problem then, you can perform the clean boot on your computer and check if that helps.

From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
 
To perform a clean boot on a computer, follow these steps.
1. click on start, type msconfig in the search box and press ENTER.
 
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
 
2. in the general tab, click Selective startup.
3. under Selective startup, clear the check box load startup items.
4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
5. click on OK.
6. When you are prompted, click on restart.
7. after the computer starts, check if the problem is resolved.
 
Please follow the system in the boot environment. If the problem does not occur, it indicates that the problem is related to an application or a service, we have disabled. You can use the MSCONFIG tool again to reactivate the disabled one by one element to find the culprit.
 
If your issue is resolved, follow the how to determine what is causing the problem section in KB article to narrow down the exact source.
http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.
 
You can also check if the problem persists in safe mode and post back with the status so that we can help you better.
 
To use the safe mode option, follow these steps:
 
1. reboot your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. use the arrows to choose appears in the Advanced Options in Windows Safe Mode menu and press ENTER.
 
Hope this information is useful.
 
Umesh P - Microsoft Support

Tags: Windows

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