Screen turns black and shuts off when wakes up Portege Z830 - 11M

Hi all

Anyone know what could be the reason for the screen goes black and turns off when the laptop wakes up?
The laptop is Toshiba Portege Z830 - 11 M W7HP, purchased in September.

The problem started shortly after I bought the laptop, but gradually began with a period of 1-2 seconds black screen whenever I tried to wake the portable computer of fashion 'sleep'. He didn't look like a regular part "blackout" of the wake-up process so I just tried to ignore it, but it started to happen more often recently. It got really worse after two months of use and the black screen two or three times until I'm at the login screen. The error was also difficult to re-create because it was random. Sometimes, the screen went black once sometimes twice or just blinked for a fraction of a second.

Yesterday, I worked during the day and at night it turned really bad. The screen went black several times, whenever I went back to work after a short break.
I changed the laptop off when I'm done, but when I turned back on it in the morning, the screen was just black. I tried to use the touchpad, but it is only the screen on the gray.

Can anyone suggest what to do?

So finally that cannot start the laptop is Hmm normal?
It would be interesting to know if this help:
-Battery adapter and ac removal
-Press and hold power button do this for 30 sec
-Then reconnect both sides.
Turn on the laptop?

If this is not good enough, you're in trouble I guess its hardware related issue and in this case you must service help

Tags: Toshiba

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