Scroll wheel not working do not in some applications

I have seen many many posts on the same issue, but have not had any luck finding a working solution in any of them. Here is a link to a thread that has even links to more discussions on the same issue.

I have a Microsoft wireless Intellimouse explore 2.0 and have recently upgraded to windows 7 (which is awesome = P)

What is not so impressive, however, is that scrolling doesn't work at all in some applications, mainly 2 games I've known personally (Dragon Age: Origins and Neverwinter Nights 2), although others have reported other applications that do not work properly.

Scrolling basically to something approaching normal speed is not picked up at all these games. If I turn the scroll wheel very quickly, in those games he zooms the camera all the way / exit, as if they picked up warpspeed mousewheel scrolling. Nothing happens if I scroll at a reasonable speed. Other applications I've tried work properly with my mousewheel, Internet Explorer, Firefox, Chrome, Explorer windows, Notepad, lots of others, etc.

I have the latest version of the intellipoint software installed, I tried half of the list of the mouse in the intellipoint mouse settings to see if one of them would circumvent this problem. I tried to adjust the speed of scrolling. I tried to completely uninstall intellipoint and using the basic HID driver. I tried to install several drivers of microsoft mouse, even technically incompatible ones such as the USB intellimouse optical driver - it worked, but scrolling was fubared, although above warpspeed scrolling that's happened on the slightest movement of the scroll wheel to instead of having to do it turn very quickly - that in these problematic games if normal scrolling in applications was very good.

I tried 2 different versions of intellipoint,, and, which were published on 08/05/2009 and 10/16/2009, respectively.

In addition, this windows 7 install was clean, not an upgrade. My previous OS, vista 64, worked well with this mouse. My dual boot linux/Windows XP system works very well with him, even installed neverwinter nights 2 to ensure.

I unfortunately approach the end of my mind here and would really like to not have to shell out money on a new mouse to solve what seems to be a software problem, when it has me well served for nearly 7 years = P

Does anyone have any suggestions? Please help (=

EDIT: Dug up from this article, seems closer to what I feel

The workaround solution suggested, to change device connected to a device not tiltwheel, kind of work. Unfortunately, the sensitivity of scrolling in my affected applications are extremely high, if I do this - instead of having to turn the wheel like a madman, a shake back and forth sends the device flying completely inside or outside. Whatever it is, it sucks.


Hi Arnham,

Welcome to Microsoft Windows 7 answers Forum!

Since the mouse works well with applications other than these two games, so it might be a compatibility issue with the game.

You can check with the Publisher of the games on this issue and see if there are any availbale patches for the game.
You can also check the seetings mosue and keyboard of these games.
It will be useful.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum

Tags: Windows

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