Sculpt Touch Microsoft Mouse keeps disconnecting under MacOS

Similar Questions

• the magic mouse keeps disconnect

  Since I upgrade 10.11.5 OS, (iMac, retina-1 years material) my magic mouse keeps disconnect in the middle of my work - installed new batteries. And, when my computer is asleep, it is not wake up. Everything freezes. Any thoughts?

  The index is with your comment "of the new batteries installed.    Once you have upgraded to 10,11 El Capitan, there is a mouse specially designed for this OS.   It is not really spoken aloud, but the box for the Magic Mouse 2 has a clear statement to be for OS 10.11 (+).   As operating systems go for ever higher, it may make sense to buy new mouse because all subsequent operating systems will need the facilities of this new creature.    The old mouse will work to some extent, but not, it seems, 100%.

• Mouse keeps disconnecting and connecting

  I am running windows 7 Professional on my PC and for some reason, I started to get an error with the mouse 'guard disconnect and reconnect' for some reason any. I was using the mouse for a while, but this problem has never happened before, but now it keeps on past and he began to irritate me off the coast until someone knows a solution to this problem?

  That may mean its cord is damaged or worn out inside.  Have you tried another mouse?

• App store disconnection under macOS Sierra

  Since I updated to macOS Sierra, it seems not be anyway to log out of the App Store.  I do not particularly want to stay connected all the time.  Does anyone know how to sign out?

  Hello, JBob2!

  Thank you for using communities Support from Apple. After reading your post, I understand that you do not want to be able to disconnect from the Mac App Store - I definitely want to make sure that you can do!

  In this article, all you need to do is click on Store > Sign Out.

  Mac App Store: Sign in and out

  See you soon!

• The mouse keeps disconnect

  Hi everyone, after upgrading my MacBook Pro (retina, 13 inches, early 2015) to OS X El Capitan my Krom Kull guard mouse disconnect randomly, this happens on both USB ports. T

  It's problem is really annoying you know a fiz for her?

  Have you tried a SMC (reset of the controller of the steering system (SMC) on your Mac - Apple Support) and reset NVRAM (How to reset NVRAM on your Mac - Apple Support)?

• Mouse keep disconnect and reconnect

  Hello.

  I tried everything but do not know why it continues to be.
  I have a Microsoft Intellimouse Explorer 3.0 and 2/3 months, this problem started. At the moment, I changed to my old mouse, an A4 x 7, and after 1/2 months, the same problem appeared in that mouse. Now, I changed back to this one... but yes... no solution.
  What did I try?
  -Install the drivers.
  -Past to all the USB ports that I have in my computer
  -Tried it on other computers (works perfectly)
  - And other things that I did not really understand
  Any suggestions?
  Thank you.

  I'm borrowing another A4 x 7 my friend. The problem disappeared, but I think he's coming back once again as it happened with my old mouse.

• Unable to connect Microsoft Sculpt Touch Mouse mouse

  I have an Inspion N5030 running Windows 8 with Bluetooth 365 Dell installed chip. Until recently, I could use my chip to connect a Sculpt Touch Bluetooth mouse, but lately, I'm not. When I place the mouse in discovery mode I am able to see the mouse, but when I try to connect to it I get an error that says: "who did not work. Try again and make sure that your mouse is discoverable. "I know that the Bluetooth chip still works as I am able to control my iPhone from the computer. I have all the updates that are installed for my system, including the driver for the Bluetooth card. What could be the problem? What can I do about it?

  I solved. The problem was that the computer was expecting the mouse for a pairing code. Who wouldn't have a keyboard and mouse. You do realize that if you try to pair in desktop mode only.

• How to enable vertical and horizontal scrolling with sculpt Touch Mouse (W7-64). When I activate horizontal disables vertical scrolling to scroll.

  Load the IntelliPoint software that is more recent, although she did not recover that (!). Scrolling works when you use the Synaptics Touchpad.

  When I turn on all the other functions in the IntelliPoint vertical scrolling is disabled.

  Hello

  Thanks for posting your question on the Forums of community of Microsoft.
  The description of the question, I understand that you can not use horizontal and vertical scrolling with sculpt the touch mouse.
  Let me go ahead and help you with the issue.
   
  As you have been told that the IntelliPoint software is updated, but sometimes Sculpt mouse drivers may be outdated which causes this problem.
   
  Here are some ways you can follow to resolve the problem:
   
  Method 1:
  I suggest for the link and follow the steps in the article:
  Install IntelliPoint software and the mouse
  http://support.Microsoft.com/kb/258785#top
   
  Method 2:
  Download and install the drivers from the link:
  http://www.Microsoft.com/hardware/en-in/d/sculpt-touch-mouse
   
  See also:
  http://www.Microsoft.com/hardware/en-in/help/support/how-to/mouse/use-sculpt-touch-mouse
   
  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• HP ENVY 15-k001nc: mouse Bluetooth keeps disconnecting windows 10

  Hi I tried to solve this problem for months. I got it before the big update of Windows 10, but now the problem is back.
  Someone knows what you should do about it. A driver that works? I tried to update driver, do back, driver, generic driver, bluetooth support service, refusing the computer to turn off this device to save power on the adapter bluetooth and Wi - Fi, and so on. But the mouse keeps always disconnect even in the middle of working with her.

  I've updated 10 64-bit Windows.
  Adaptor Bluetooth Broadcom 43142 4.0 14.07.2015 12.0.1.689
  HP mouse Bluetooth X4000b 21.06.2006 10.0.10586.63
  Broadcom BCM43142 802.11 bgn adapter Wi - Fi 02.07.2015 7.35.275.2

  Hi, thanks for your response.
  It seems that the problem was with the batteries
  Today, the bluetooth mouse worked for about 1.5 minutes, after turning the mouse market again for 15 seconds and then nothing. I measured 1, 5V AA batteries and they had just 1V.

• Microsoft mouse 3500 battery may not last long and keep the LAG

  I bought a mouse Microsoft 3500 Feb 2011, when the battery is finished, I replace it with the same brand new even one, with the previous battery that come with the mouse, after I have change the battery it only last for 5-6 days. The Dungeon of the problem exist, battery not last long. Continue to change.

  Another problem is my mouse keep lag when I use, plug another computer also same problem.
  He moves such as not so easily, keep the LAG, lag, move.
  When I make a comment at Microsoft Corporation, they replaced a new mouse Microsoft 3500 for me, the same problem with the mouse.

  Hello

  I suggest you to contact the support material for better assistance.
  http://www.Microsoft.com/hardware/en-us/support

• Combo sculpt comfort keyboard/mouse Microsoft - mouse problem driver windows 7

  Just bought a new combo desktop Microsoft Sculpt comfort (keyboard and mouse). I have a problem with the mouse in Windows 7.

  This mouse has the button scan blue on the left where you can drag upward or down and click. I have this attached to a Dell E6520 laptop.

  In windows 8 the slide it towards the bottom of the function pulls the top of the list of open windows. In Windows 7, it's the browser's "back" button. I installed the latest microsoft mouse and keyboard software 2.3.

  When I first installed the drive, everything works as expected. Suddenly the button works like the browser's "back" button. A few hours later, or after a reboot slide down begins to open the windows instead. The only way to fix is to uninstall the driver and re install. I tried the USB in USB ports and all are working the same.

  How can I solve this problem? I called Microsoft support and they said to return the system and replace it. It is not a hardware problem and return it will do no good.

  Any help would be useful.

  Thank you

  Hello

  Thanks for posting your query in Microsoft Community.

  For you help I would be grateful if you could answer the following questions:

  1. you did it all change hardware or software to your computer before this problem?

  2. have you contacted Microsoft Hardware Support?

  Try the procedure described in the following Microsoft Help article.

  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

  Note: Select the device with which you are having problem with.

  If the problem persists, contact Microsoft Support Hardware for help. This issue may have caused corruption of any driver files, and then will be able to help with this question.

  Hardware support of Microsoft:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Hope the helps of information.

• Sculpt the tactile mouse Windows XP

  So, stupid me, I just bought a Sculpt Touch mouse to use with my work laptop. Has not even read the package, just thought that it is a mouse with bluetooth, my PC has that, it works perfectly. Except that it is only compatible with Windows 7 or 8 - my company is still (for now) using Windows XP.

  Is it possible to install/hack a driver under XP to allow this mouse works? I can't go back because the store is closing.

  Thank you

  Hi Damien,.

  Thanks for posting your question in the Microsoft community forum!

  I'm sorry to inform you that you will not be able to use a device that is built for a newer version of windows, but you will still be able to use a device that is built for a smaller version in a newer version of Windows.

  Please mail us if you have any other questions, and we will be happy to help you.

• Micro adapter USB keeps disconnecting when I try to copy the files.

  1 messages
   
   
  Micro adapter USB keeps disconnecting when I try to copy the files.

  Hello

  I have a Micro SD card reader, when I insert my memory card into the reader, he comes and stays there until I try to transfer files to the memory card, or if I run a h2testw test it disconnects.

  Its getting boring, I bought another card reader, but the same problem persists. I tried the drive in my computer and it seems to have worked here, but just on my laptop, I'm having problems.

  Any help will be appreciated, thanks in advance!

  Hello

  1 did you change on your computer?

  2 did you receive an error message?

  I suggest you to check with the other USB port.

  Method 1:

  Tips for solving common driver problems

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems

  Method 2:

  I suggest you to remove and reinstall all USB controllers

  To remove and reinstall all USB controllers, follow these steps:

  (a) click Start, click Run, type sysdm.cpl in the Open box, and then click OK.

  (b) click on the Hardware tab.

  (c) click the Device Manager button.

  (d) expand Bus USB controllers.

  (e) right click on each device under the Bus USB controllers node and then click on uninstall to remove them one at a time.

  (f) restart the computer and reinstall the USB controllers.

  (g) connect the removable USB storage device and perform a test to ensure that the problem is solved.

• the mouse keeps jumping to the right.

  Separated from this thread.

  I use a Surface of 3. Windows 8 and now the mouse keeps jumping to the right. It's terrible and I can't work again. Can someone from Microsoft troubleshoot?

  Concerning

  George

  Hi George,.

  Thanks for posting your question on the Forums of community of Microsoft.

  If your mouse cursor is jumping or jumping around the screen of your laptop, the first thing you can do is wipe the touchpad with a wet washcloth. If you use a laptop computer external mouse, you'll want to make sure to clean that, as well.

  A laptop external mouse with a rolling ball will have to be cleaned regularly to aid of peroxide or rubbing alcohol, rub the ball down with a wet washcloth later and then let it dry. Same laptop external optical mouse should be cleaned from time to time, but not nearly as often. Simply wiping under your optical mouse with a wet washcloth will suffice to clean that up, but you want to make sure that any visible dirt is removed.

  Method 1: Adjust your mouse settings: repeatedly jumping mouse cursor can be fixed easily by changing the settings of the mouse on your computer.

  1. Press the Windows key + X, go to the control panel in your laptop and click the "Mouse";

  2. You can change various settings, including sensitivity and speed of your touchpad and external mouse speed.

  If the problem persists, proceed to the next method.

  Method 2: update your drivers: another good idea when you are troubleshooting a jump or jump the cursor of the mouse is to make sure that your mouse drivers are up-to-date. To do this, go to the site Web of the manufacturer of your mouse and search for most recent and updated drivers and install them on your computer surface.

  Download and install the drivers

  http://Windows.Microsoft.com/en-us/Windows-8/all-drivers

   

  If the problem persists, proceed to the next method.

  Method 3: Windows 8 and later operating systems come with a built-in option to prevent the cursor move accidentally while typing. You can find this option in the settings of your laptop (Metro-Panel).

  1. open Bar of charms by moving your mouse cursor to the top-right corner or bottom right of the screen, then click on the settings option.

  2 then click on the 'change PC settings' option given below.

  3 it will open the settings of PC or Panel of subway page. Now in "PC and peripherals-> mouse and touchpad.

  4 now you just need to change the value of the option "to help prevent the cursor to move accidentally while you type, change the delay before clicks work." First change its value to "No. delay (always enabled). If she does not work for you, try changing its value to 'delay'.

  

  Permanently disable the problem of boring cursor jump!

  I hope this helps. If you need help with Windows, let us know and will be happy to help you.

• I want to install Illustrator on my second computer and it keeps disconnecting. My first computer is turned off

  I want to install Illustrator on my second computer and it keeps disconnecting. My first computer is turned off. I pay package the student since April 2014 and for a year, and I understand that I can get Adobe in two computers at home.

  Thanks for your reply. I pay $ 22 a month package for a year. I just spoke with the help of Adobe, and I solved it they problem. I'm on my second computer. Magali helped me, service excellent customer!

  You are now chatting with 'Magali.

  Magali: Hello. Welcome to Adobe Technical Support.

  Magali: Hi there.

  Magali: Could you please develop your question?

  Magali: Are we still connected?

  Maria V Abreu Valarino: Hi. I want to install Illustrator and some other applications adobe on my second computer and it keeps disconnecting. My first computer is turned off. I registered until I turned it off. I have already downloaded creative cloud, I introduce my user and password and it tells me "you have been disconnected. I pay the student since April 2014 Kit and I'll do it for a year, and I understand that I can get Adobe in up to two computers at home. What should I do?

  Magali: If I understand correctly, you can not connect to the desktop CC application. Is this correct?

  Maria V Abreu Valarino: Yes, in my second computer

  Magali: Thanks for confirming.

  Magali: I'll be happy to help you with this problem.

  Maria V Abreu Valarino: Thanks a lot.

  Magali: Close all adobe applications running including the CC desktop application.

  Magali: You're welcome.

  Maria v Valarino Abreu:

  Magali: Place you C drive and type %LocalAppData% in the address bar and press ENTER.

  Maria v Valarino Abreu:

  Magali: Go to adobe.

  Magali: Go to the OOBE.

  Maria V Valarino Abreu: I don't have a folder under that name.

  Magali: Appointment to the Local and then go to Adobe.

  Maria V Abreu Valarino: ok, I'm in OOBE

  Magali: Then go to opm and remove the opm.

  Magali: May I ask if you are finished?

  Maria V Abreu Valarino: it says that the file is currently in use, does not want to remove it, and CC Office App is not open

  Magali: Launch the Task Manager and click on the "processes" tab and put an end to all the processes associated with adobe, creative cloud and synchronization of the base.

  Maria V Abreu Valarino: done, I deleted the opm

  Magali: Okay.

  Magali: Launch the CC desktop app and try to connect.

  Magali: And tell me if you still get the error?

  Maria V Abreu Valarino: ok, give a second

  Magali: sure.

  Maria V Abreu Valarino: nop, I don't sign

  Magali: I know the error message you get?

  Maria V Valarino Abreu: "logged out".

  Magali: Okay.

  Maria V Valarino Abreu: "you have been disconnected".

  Magali: Can I know if you are in home network or office network?

  Maria V Valarino Abreu: I am a student

  Magali: Okay.

  Maria V Valarino Abreu: I have two computers at home

  Magali: Okay.

  Magali: If please browse the computer and then go to the c drive.

  Magali: Go to windows.

  Maria v Valarino Abreu:

  Magali: Go to System 32

  Magali: Go to drivers.

  Maria V Valarino Abreu: I'm here

  Magali: Then go to etc and find the Hosts file in the etc folder and copy it to the desktop computer.

  Magali: and then open it with Notepad and copy the content and paste it on the chat window.

  Maria V Abreu Valarino: # Copyright (c) 1993-2009 Microsoft Corp. # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # This file contains the mappings of IP addresses to host names. Each entry # should be kept on an individual line. The IP # must be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one space of #. # Additionally, comments (such as these) may be inserted on lines # individual or follows the name of the computer that is designated by a symbol "#". # Example: # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client name resolution host # localhost is handled within DNS itself. # 127.0.0.1 localhost #: 1 localhost

  Magali: Thanks a lot.

  Magali: Close the hosts file.

  Magali: Launch the internet browser explorer.

  Magali: I know if it is launched?

  Maria V Abreu Valarino: ok

  Magali: Open Internet Explorer > options Internet, click on the tab "connections". In the tab 'Connections', 'LAN' selection settings, you will be able to display the Local network settings. In the LAN settings box, select the checkbox "automatically detect settings".

  Maria v Valarino Abreu:

  Magali: Then "uncheck" all the other boxes as "configuration Script auto use", "Use a proxy server," proxy server "." Click on the ok button and then close the Internet options.

  Maria v Valarino Abreu:

  Magali: Launch the creative Cloud desktop application, try to connect using Adobe ID and password.

  Magali: I know the status?

  Maria V Abreu Valarino: it seems that it is me signing in, yet the blue circle of uoloading

  Magali: Okay.

  Maria V Abreu Valarino: Yes! I'm registered!

  Magali: great!

  Magali: Now, you can go ahead and the CC desktop application allows to install the CC apps.

  Maria V Valarino Abreu: John, you're the best! Thank you very much!!!

  Magali: You're welcome.

  Magali: I'm so happy to hear this from you.

  Magali: Is there anything else I can help you?

  Maria V Abreu Valarino: can I do a survey of your service?

  Magali: You receive an email that will contain a link to complete a survey in option to provide your comments on the experience of the support. Your comments are much appreciated.

  Magali: Her makes me happy to help you.

  Maria V Abreu Valarino: Yes I'll do without a doubt! Thanks again, have a nice day!

  Magali: You're welcome.

  Magali: take care.

  Magali: Please contact Adobe.  We are available 7 days a week, 24 hours a day. Good bye!

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  Please contact Adobe.

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  Please contact Adobe