SE error message: "nvlddmkm.sys not answer but recovered" and cannot access Starcraft II or LOTRO

Original title: nvlddmkm.sys does not

Just started having this couple weeks message. Killed or damaged at least one of my 9800 GT cards (SLI), which have been replaced under warranty. Who sets the part of the question of the display, but still cannot access to Starcraft II or LOTRO - connect and just get a black screen (have sound, no picture). Then the message "nvlddmkm.sys not answer but recovered" then nothing and having to use task Mgr to close the program. Here's the suspect: update the video driver (uninstalled old, clean install) which again helped a little but the screen remains black when entering the games. While they inspected the files, the file Nvidia\Displaydriver shows the new driver as the device Mgr when I check that. BUT then when I check the directory ofC:\windows\system32\drivers there is still an OLD version of nvlddmkm.sys. I'm sure that it is the culprit, but it won't let me delete it or rename it who were other corrections that I read about. I know that this is an endemic problem with Windows and has been for awhile now. ANY suggestions?


Hi malomar,.

1. This only happens when you play Starcraft II and LOTRO?

You can try to uninstall and reinstall all the programs and features Nvidia drivers and Device Manager.

Step 1:

Uninstall the audio drivers from programs and features

a. click on start

b. type appwiz.cpl in the start search

c. search for all driver packages, Nvidia, right click and uninstall.

Step 2:

Uninstall the drivers from Device Manager.

a. click on start

b. type devmgmt.msc in search, and then press enter

c. in find Manager device for the device, right-click on it and select the option uninstall.

After you remove the drivers of these two places, you can try to remove the NVIDIA folder and restart to see if that solves the problem after I installed the generic drivers.

Step 3:

To delete the folder:

one. Click on start and Type C:\windows\system32\drivers folder in start search

b. click on drivers and select nvlddmkm.sys

c. right click and rename nvlddmkm.sys in nvlddmkm.sys.old. or delete.

d. restart the computer and check.

You can also check the manufacturer's website and download the latest drivers from Nvidia:

Also check the Nvidia support link:

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

Similar Questions

  • video card error message, "nvlddmkm.sys has stopped responding and has recovered."

    My computer has an nvidia 9800 gt. Since then, a week ago that I am unable to play a video game, or use windows media center. If I ever start a video game or windows media center the program crashes and I get the error message, "nvlddmkm.sys has stopped responding and has recovered." A few times, I get a message from the blue screen and the computer needs to restart. I reinstalled the drivers and even restored software from my computer to the original factory condition. A year ago I noticed my computer screen would get dark, as if I was wearing sunglasses. I want to restart my computer and the screen would be normal again. I was wondering if my video card burned to some, and if I need a new video card. The average temperature of my videocard 76 degrees Celsius, is 167 degrees Fahrenheit.


    The best sources of information would be Nvidia Support, their documentation online and their
    forums. Try to remove ANY power and reseating the cables (both ends, memory and cards
    When possible) - in fact, remove and replace - do not just tight. Clean the dust bunnies
    and vents. Make sure that the internal fans are working and trying to use a small fan to blow
    directly into the inlet to see if that helps.

    NVIDIA - drivers - use OPTION 1 to manually enter your info driver to get the most recent drivers.

    NVIDIA Support - check with the support that she might be a known issue

    NVIDIA forums - also check for the forums it might be a known issue or others likely to have


    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN


    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Error message "the website has encountered a problem and cannot display the page you are trying to view" when trying to install updates in the Windows XP computer.

    Original title: update problem.

    Cannot open microsoft live mail, are unable to update, this message popsup 'site has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem"what is the solution

    Hi AbelGomes,

    1. What is the number of KB updates, that you can not install?

    2 did you change on your computer before this problem?

    For the issue of the update of Windows, you can follow this link:

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update.

    Due to Windows Live Mail, you can ask your question in this link:

    Hope the helps of information.

  • Error message "the website has encountered a problem and cannot display the page" when you try to install Windows XP SP3 update

    Original title: cannot use Windows Update to install Windows XP SP3

    I have done a complete reinstallation of Windows XP Pro from the original disc and managed to update to SP2.  However, when I tried to upgrade to SP3, I got an error that "the site has encountered a problem and cannot display the page.  I tried all the suggested fixes that I can find.

    During the last attempt, I discovered that several dll is missing.  Here's the msxml6.dll, wups2.dll, c:\windows\system32\wucltux.dll and c:\windows\system32\wuwebv.dll.  If they are critical, where can I find them, and how do I get support.

    In addition, mshtml.dll is available, but the DllRegisterServer could not find an entry point.  Is this critical?

    In any case, I still can I install Microsoft Update or download/install SP3.

    The computer is an IBM R50e laptop.

    Thanks for any help you can give.

    Try to run this tool to windows update. This will help to re-register the dll

    After its done. try again and do the update

    hope this helps

  • error message "the website has encountered a problem and cannot display the page you are trying to see." and [error number: 0 x 80244019]

    Running Windows XP Pro Service Pack 2. 32-bit version. Recently, I reformatted my hard drive and reinstalled Windows XP. I try to install service pack 3 - and have tried to use the express and custom update options.

    I get the following error:

    The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

    [Error number: 0 x 80244019]


    First check your level of service pack by clicking on the button start, clicking on "Run" and type "Winver"in the Run dialog box. Click on 'Ok'. If you already have SP2 installed,

    Download and install Win XP SP3 from the link below.

    Note: You can ignore the it professional and network installation warning.

    After the installation is complete, restart your computer tand visit the windows update Web site to download and install the latest security updates.

    Good luck.

  • UPHClean not install on XPsp3, error message: uphcleanhlp.sys not found

    I tried to install UPHClean - Setup.msi and she runs up until the last bit of the installation.  He then told me that she can't finish and the installation will stop.  The error message is: "uphcleanhlp.sys" not found.  But I found myself in the folder "C:\windows\system32\drivers".  I am running Windows XP Sp3.  Please let me know if there is a solution to this.

    Try to install this latest version: User Profile Hive Cleanup Service

  • Error message: Firefox download (not answer).

    I can not download photos or files - been happening for 2 days now. Does not work in Mode safe either. Everything in Firefox works fine, by the way, and I haven't added anything new.

    Would be grateful for the help, I run two or three online companies that need urgent photos.

    Thanks in advance!

    Crisis - I reset my router, after the suggestion of a friend, and that solved the problem completely. Can't believe it was so simple in the end!

  • Error message: the site has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

    Im trying to update after a new installation of windows xp, and I get as far as he analyzes the updates, but then this error pops up and I'm not finding any help on this issue.

    You do not say what is meant by Service Pack level, you are, but you can try and download directly to your computer and then run it. You will need to get to SP3 before automatic updates runs correctly.

    If you have Service Pack 1 has already been installed on your computer, you can go ahead and install Service pack 3

    Otherwise, you must download and install Service Pack 2.

    And later, you must install Service pack 3.

    Service pack 1 and service pack 2 Service pack 1 has joined in.

    Here are the links where you can download and install Windows XP SP.

    Service Pack 2:

    Service Pack 3:

    I hope this helps.

  • Error message: "the site has encountered a problem and cannot display the page you are trying to view", while running Windows updates.

    Original title: Windows updates works do not, cannot get windows updates

    I had to reinstall Windows XP service pack 2. I went to the updates and got this message. The website has encountered a problem and can not display the page that you are trying to view  I tried several times and got the same results.

    The problem is that you need to install Service Pack 3 before being able to get all post-SP3 updates. :-)

    Here's what you need to do:
    Preliminary work:

    Download the installation files of SP3, IE8 and Microsoft Security Essentials, which is an effective antivirus/antimalware program. I prefer to keep these (and other useful files) on a USB key, but this is optional. Here are the links to all the installation of three files: (for SP3)

    (You can TOTALLY ignore the message "intended for it professionals"!) (for IE8) (for MMS)

    1. physically disconnect from the Internet. Also unplug all unnecessary devices!

    2. temporarily disable the automatic updates. To do this:

    Start | Control Panel (switch to Classic view if not already selected). Automatic updates

    Select "Turn off automatic updates" and click OK.

    3. install the SP3. Restart TWICE.

    4. switch to IE8. Restart TWICE. (Note: it is important to let IE at the level before the upgrade to SP3 IE6.) After you are in SP3, then you can switch IE6 to IE8).

    5 install MSE.

    (What happens very often is that someone has their software antivirus running as they try to install SP3, which often translates into chaos! "This is why it must be done after installing SP3 and IE).

    6. make sure that firewall Windows is activated (it should already be):

    Start | Control Panel | Security Center

    (Now you can physically reconnect to the Internet. Update Antivirus program.)

    7. visit Windows Update to download and install only the critical security updates. Restart each time you are prompted.

    8. reactivate the automatic updates.

  • My computer randomly gave me a blue screen, the error message "DRIVER IRQL NOT LESS OR EQUAL (Wdf01000.sys).

    Original title: driver error

    They just showed me an error on my computer. I am currently running Windows 8. I was in the middle of games on Steam and my computer randomly gave me a blue screen. He told me that "DRIVER IRQL NOT LESS OR EQUAL (Wdf01000.sys). It restarted and now I'm on that's fine, but I was wondering if there is anything I can do to prevent and what should I do to remove if it's going to be a recurring problem. Thank you.

    Here is a list of the help page instructions:
    «' ' ' Exact error message: DRIVER IRQL NOT LESS OR EQUAL (Wdf01000.sys)»»» "
    -Your program and Version: don't know what to put here.
    -Your operating system and Version Windows 8
    -Your browser and the Version of Google Chrome Version 28.0.1500.72 m
    -All soft/hardware you have recently installed or removed - None.
    -Any recent changes that have been made to the system - None.
    -What you did to solve the problem of Google there as the error message recommended, read a few results, thought I would ask here.
    Specification of the computer if necessary:
    HP - Sleekbook 15.6 ENVY "
    AMD - processor A10
    We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.

    You may be able to get the DMP files without crashing by booting in SafeMode (F8) with networking.
    If you are overclocking stop.  (chances are if you are unsure if you are, you are not) a
    To allow us to help you with symptoms BSOD on your computer, download the contents of your folder "\Windows\Minidump".
    The procedure:
    * Copy the contents of \Windows\Minidump to another location (temporary) somewhere on your machine.
    * Zip up the copy (compress)
    * Please download to a service like Skydrive or "Rapidshare" to share files and put a link to them in your answer.
    Link to find out how to download below.
    To ensure the minidumps are enabled:
    * Click Start, in the search box, type: sysdm.cpl, press ENTER.
    * On the Advanced tab, click Startup and recovery... Settings button.
    * Make sure that automatically restart is unchecked.
    * Under the writing debugging information header, select image partial memory (256 KB) in the list box drop-down (varies from 256kb).
    * Ensure to that small Dump Directory is listed as % systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
    Please also run MSinfo32 and download the output as well.
    To run MSinfo32 please go to start > run > MSinfo32
    Go to 'file', 'save' and download the PDF is saved with the DMP
    System specs are extremely useful then please include everything you know.

    Blue screen view and that crashed are often wrong and should only be used in case of emergency...

    You can learn more about BSOD here

  • I turned on my computer and found this error message, windows does not start because the following file is missing or corrupt, config sys files

    I turned on the computer and this error message was the first thing I saw, and I had to spend the next half-hour reinstall windows xp. I want to know why I had to do and what can I do if this does not happen?

    Hi Lady of shadows,

    ·         What is Windows now reinstalled and perfect work?

    If so, you can see the following article for future reference.

    How do I recover from a corrupted registry that prevents Windows XP startup

  • try to start the bonjour service, but get the error message: windows could not start the Bonjour service on local computer

    error message
    Windows could not start the Bonjour service on local computer
    Error 5 access is denied

    I have Vista Home.

    This prevents me to update I have tunes.

    Completely uninstall iTunes. Download the update manually from Apple or here. Restart the system and then install the software you have downloaded.

  • Bluescreen error message usbechi.sys while trying to watch TV.

    Original title: blue screen error message usbechi.sys.

    I have windqws xp media edition sp3. I installed a tv card nova t win 500 dvb t a few months ago, I was getting a bsod with error message about usbechi.sys. I found a Microsoft patch, saying that it was a conflict with the via drivers and Hauppauge drivers. Although he warned me that it was not fully tested it worked perfectly. Unfortunately, my hard drive had an epileptic seizure and again mounted a re-installed windows xp media edition and guess what, I had the same bsod with the same error message. problem is that I can't find the fix on the microsoft Web site anywhere. Help, please.

    Hi nquanstrom,

    What is the BSOD (Blue Screen OF Death) full error message that you receive?

    It seems that a fix is available for your question. You can contact Microsoft Customer Service & provide 969238 kb article which contains the fix.

    A data transfer is corrupted when you transfer data from or to a USB device on a computer that is running Windows XP

    Hope the helps of information. Please post back and we do know.
    Joel S
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • SE error message: Windows has not start because the following file is missing or damaged. Windows root\system32\hal.dll, after removing the RAM

    Original title: computer \sysytems32|hal.dll shows this when starting. Old dimension 2350.

    I tried to install McAfee Total Protection on an old Dimension 2350 and after that computer system has been slow and useless. After the call of Mcafee, they told me my RAM was too small at 640 MB and said if necessary to upgrade to 1 GB. I called Dell and they wanted to know that the RAM so had to remove it. After removal and reinstallation of the computer, but I got the error above.

    I have the reinstallation windows xp cd drive professional service pack 3, but can not get beryond this message options

    Hi gfritz1,

    You can consult the following Microsoft KB article and check if it helps:

    Error message: "Windows did not start because of a configuration of the disk of the computer problem.

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Error message 'setenv.ini' not found during installation

    I want to install the XP Pro version of the cd but I get the error message "setenv.ini" not found


    This occurs if you install Windows from the Microsoft or Toshiba Recovery disk?
    In addition, it would be interesting to know what laptop you have.

    The disc is maybe scratchy check it!

Maybe you are looking for

  • Upgrading operating system

    I am running 10.8.5 on a Mid 2009 MacBook Pro. I see that I can't upgrade to Sierra, but I wonder if there is a way to upgrade to El Capitan, Yosemite or Mavericks with my current system. I have not updated in a while but I want to update this mac. T

  • How can I add a button for text Style/Bar?

    Is it possible that I can add a button for Style/bar text in the composition window, next to the B, I, and U? System shortcut Mac did not: it appears the menu shortcut ("order /' ') & the menu flashes as if it works, but it's not.

  • MyMSN will disappear so how can I build an equivalent in Firefox?

    Looks like the changes MSN get rid to be able to customize and have an opening page with your interests and desires. In addition, it seems that their "Favorites" will go away (I have hundreds of sites out there). It's the ttime to reassess. I would l

  • Where is History.plist Safari in El Capitan

    I can't find history/plist in El Capitan. I had problem with typing in Safari Google searches when it won't let a space when you try and add a Word to a search or simnply hangs and stop typing you anything at all, so I want to do the following: Finde

  • Strange behavior of the WHILE loop

    Dear experts LabVIEW I would ask you to give me an explanation of the behavior of the very simple VI as an attachment. This VI contains a WHILE loop with three parameters, input and STEP. The table of RESULTS shows the calculated values. Considering