Seagate Free Agent Desktop does not recognize my hard drive in Windows 8

My Seagate Free Agent Desktop does not recognize the hard drive on my new computer with Windows 8. Although I can still use it to save and transfer all the data from one to the other, I lose the functions in the menu of the Seagate such as backup and synchronization. It worked fine on my old computer that worked on Windows XP. I tried Troubleshooting compatibility mode and that did not help.

The message in the Seagate Manager appears as:

None of the external drives have been found. Make sure that your external drive is connected and turned on.

[Moved from comments]

What brand and model exactly.

Tags: Windows

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