Search ACS 4.2 order unknown user from database

Hello

I have several user databases in the search order for the unknown user policy. Ignoring the manual (http://www.cisco.com/en/US/partner/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2/user/guide/UnknUsr.html#wp277530), which States that, after the failure of authentication from the first database (Windows) the ACS does not continue to look for the second database, a RADIUS server. I see that, with the failure in the first user, database stops the ACS research and fails to the user authentication with an authentication failure code "external DB password invalid.

Documentation not going or is this a bug in the ACS v4.2.1? How can I make the ACS to continue to seek the second database user?

Hello Roberto,.

If the external database returns an invalid username/password, then it is intended for ACS is not to check the following data in the sequence and the failure of authentication:

http://www.Cisco.com/en/us/partner/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2/user/guide/UnknUsr.html#wp277502

"For authentication requests, ACS applies the unknown unknown user policy to users. ACS does not backup to the known or discovered users authentication failure unknown when user authentication support. »

If you want that ACS to verify the following database, even if a response from the invalid username/password has been received, you will need to explicitly set this on the external Windows database configuration page, in the section entitled 'Strategy for the unknown user' (but on the database configuration page specific Windows, not covered by the unknown user policy) :

http://www.Cisco.com/en/us/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2.1/User_Guide/UsrDb.html#wp354338

In addition, on the previous screenshots, I could see that you have configured both as a result of database:

Windows database

RADIUS Server token

So we may be running into a situation where the authentication method used is not supported by the tokens, Radius servers, and therefore impossible to check the second database in the list:

http://www.Cisco.com/en/us/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2.1/User_Guide/UsrDb.html#wpxref36799

http://www.Cisco.com/en/us/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2.1/User_Guide/Overvw.html#wpxref846

Kind regards

Fede

--

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Tags: Cisco Security

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