Search in directories case-sensitive on the endpoints Cisco SX & MX series

I have a problem when the search engine in the directory on a Cisco SX20 touch 10 or a touch 10 MX200G2 is case-sensitive. My client use search regularly and it's a real problem to have to capitalize each time looking. If a capital letter is not used, the result of research found nothing. SW version is 7.3.5 and 7.3.6

Is there a way to disable the search case-sensitive?

Thank you.

Did some digging, you're sure you run CMA 6.2.0 or later?

Seems to be a bug with Polycom CMA before 6.2.0, see the Polycom CMA 6.2 Release Notes, bug ID SSGSE-14527.

Tags: Cisco Support

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