Security code to recover my account

Hello world

my account has been locked and when I try to connect, it says message. "

Someone may have used your account to send a lot of unwanted messages (or something else that violates the Windows Live terms of use).
We can help you recover your account. They asked for the alternative email to send me a security code in order to retrieve my hotmail and

they send me a security code to my alternative email (hotmail) address to return on my account, I followed all the steps, when I finished the last step.  There is a message saying: "there is Aproblem and unfortunately, we must ask you to reconnect. We are sorry for the inconvenience ". I try to keep and try to do the same steps but face unfortunately still the same message.

View all Windows Live and Hotmail questions in the appropriate forum found here:
http://windowslivehelp.com/

Tags: Windows

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    Windows Live Solution Center - HotMail - HotMail Forums Solutions
    http://windowslivehelp.com/

    Hotmail - Forums
    http://windowslivehelp.com/forums.aspx?ProductID=1

    Hotmail - Solutions
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    http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

    Windows Live Hotmail Top issues and Support information
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