Security update problem - trying to update from McAfee!

try to install McAfee 2011 3 users Total Protection with installation CD.  After spending the last 4 hours online with them, they claim I have windows update problem - shows up in the history as: for.NETon of a security update windows XP, windows Server 2003, windows vista, windows 7, vista windows 2008... KB2160841.  Finally, they said that the problem of 'failure' to be fixed through windows before my McAfee can be updated? !!! Help!  already four hours online trying to fix! :(

See Andre.Ziegler response to a previous post, involving the KB:

Error: WindowsUpdate_00000002 when installing .NET Framework 4 (KB2160841)

http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/07e67bc5-1841-4972-Bac4-7a1d81dba8e7

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