Send directions (all) the printer to print a page, then print some sort of page of job description - all pages (sometimes after the document of several pages)!

How can I stop this?

The most important things about the 'description' are Document 1 / model: C:\Users\hp-intel\AppData\Roaming\Microsoft\Normal.dot

It uses my book and drives me crazy. Can someone tell me - a computer - what to do dumbo?

Thank you.

Hello Gordon,.

Thanks for posting your query in Microsoft Community.

I understand that you have trouble printing to the printer in Windows. We are happy to help you to fix the problem.

But before proceeding to further troubleshooting, I would like to know some information to help you better.

(1) you remember recent changes before this problem?

(2) the printer didn't earlier work with this computer?

(3) the specific question is all in, print a particular document?

(4) you are able to print from any other printer?

(5) what is the brand and model of the printer and the computer?

In the meantime, please follow the following suggestions to solve the problem.

Everything first, try to follow the link below and run the troubleshooter, see if that helps.

Open the printer tro ubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

If this does not help, try to follow the steps mentioned in the link below to solve some common problems in the printer.

Solve printer problems

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope this helps. Otherwise, feel free to write us again for more assistance, and we will be happy to help you come.

Tags: Windows

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