Serial number does not work after the transfer of OSX and apps for the new Macbook Pro
My serial number does not work after the transfer of applications and OS X for my new Mac. Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because
-My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.
-My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.
A support of top-level, software engineer, or someone who takes care of the soap operas could
-Please provide a number of test series to test with?
- And/or activate my series?
- Or show how to disable the publication series on the old disk hard if I can't use the old computer? So that I can use with the new computer?
I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.
I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite. I have also not return to an older operating system and break things.
Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question
No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!
Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.
Therefore, it is very necessary that you are using the original installation media.
If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.
WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.
Location: /Library/Application Support / Adobe.
It is strictly recommended to install Adobe applications using the original installation media.
today I tried to install my old suite creative CS4 (design standard student edition) on my new Mac I. I did the uninstall on my old mac book, but if I try to use the serial number, there is a red cross on the right side tells me that it s works do not. The serial number is good, I checked it several times. IM connected to the internet etc, so it's not the problem.
I would really appreciate the help
Thank you very much
You can install and activate on 2 computers... but only if the operating system is compatible
I got a new PC a few days ago and now I wanted to install my Photoshop cs6-version (I already uninstalled it on my other PC), but my serial number seems to be wrong... It contains 5 letters and 17 numbers instead of 24 digits?
But I can't even type letters, cause only figures are available, and now I don't know what to do...
Does anyone have a solution?
I don't have Windows 10 now, but I got Windows 7 when I installed it for the first time on my old PC.
Thank you very much!
Perhaps its product code or something.
Do not worry, you can check with the support of Adobe.
Click on the button still need help and select the Chat option:
CS6 Illustrator still crashes after loading. I uninstalled and downloaded again. The same problem. The rest of the creative cloud works well. Is this a known issue?
I think that the problem is caused by a police.
If you have installed a plug-in like Suite deal, delete the folder of extensis on these sites:
and applications/Adobe illustrator cs6/plugins / Extensions / Extensis font management
If no plugin is installed:
Create two folders on your desktop "system fonts" and "make the user."
delete the contents of [MacHD] / Library/Fonts folder "system fonts".
and the content of [MacHD] / users / your user account/Library/Fonts "police".
If it's ok, try to replace the fonts by groups to isolate the damaged font.
Did I miss something? Hold scroll a window or a list using trackpad and not the scroll bar lift - but it does not work as advertised.
The this MacBook, literally 'new', i.e. bought Apple in the last week or two? You have installed third-party extensions that could affect the mouse/trackpad settings?
I have a new mac and that you have downloaded lightroom - entered my serial number (lightroom on old mac) - and it is not accepted. Thoughts?
Hi, I have a hp envy sleekbook m6 model. in any case since I installed windows 8.1 cool my touchpad works until a point. Ill install the driver and it works fine until I have shut down the laptop computer, then restart. IM pretty sure that the driver is updated automatically and does not properly. Any help would be greatly appreciated.
My model: HP ENVY m6-k010dx
Hello again loplop8989l,
Thanks for the quick response!
Since you are able to use your TouchPad before restarting your computer, I recommend that you follow this document on How to perform a boot in Windows. This should help
If the problem persists, I suggest to restore your system to a restore point when you first install the drivers for your TouchPad. To do this, please follow this document on using Microsoft System Restore (Windows 8).
Once you have restored your system to when the pilots first TouchPad installation, please follow this resource on how to activate the update or disable automatic so only with the help of HP Support Assistant (Windows 8). This should help to disable automatic updates and check to see what firmware to download individually. Please install each update individually, taking note of update causes incompatibility of software with your TouchPad.
Please re-post with the results of your troubleshooting, and I look forward to your response!
I installed XP and is up-to-date. However, when a new service pack arrives, it destroyed the Realtech driver that I downloaded from the Acer support site.
One way to recover is to do a scan complete antivirus C drive.
Second method is to remove the speakers from the Device Manager, install the Realtech driver after the service pack update.
The question I have now is that the latest SP crushed the audio driver again.
Restore restore previous point never works on this or any other question, I've had with windows no matter what...
All previous options have failed now.
Any help appricated.
Download the "RealTek" directly from RealTek driver. ;-)
My laptop set to automatically update itself with the new update of windows 10, and after checking my laptop I discovered that the bat sign was gone and uninstalled in my pc. The sound from my laptop has no depth and clarity. Is there a way I could find a driver that has the bat inside Control Panel? Thank you.
The softpaq driver audio Intel IDT next will install the audio driver and the control panel of beats.
I was wondering if Photoshop Elements can be installed on a computer?
Go here and use the chat option to resolve the problem:
Hello I am new to this community
Have you thought about set SYSTEM_DRV as bootable?
My serial number does not work. It begins with the letters.
[NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
This isn't a serial number to activate an Adobe product. Serial numbers for Adobe products have only numbers, 24 of them in 6 sets of 4. If you happen to find the serial number to be sure never publicly share since anyone can take and use it. Find the serial number of your product Adobe quickly
Win version first elements 14 rather than Mac version you downloaded. Serial number does not work. How to get the right serial number?
It is unclear what problem you are facing... the wrong version or the wrong serial number. The serial number is likely for the other version. You don't want the serial number of Windows or the Mac version?
One of the following conditions may be useful...
You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10
I try to install the first Elements 8. My serial number does not work. What should I do? I looked the number up when I logged on the Adobe site. I am using Windows
Make sure that your serial number is for the exact product and exactly the version you are trying to install, error "serial number is not valid for this product". Creative Suite
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