Series blackBerry Smartphones Pearl 8100 - "error backing up databases"

Similar Questions

• BlackBerry® Smartphones Pearl 8100 phone deletes text and e-mail below 400 k, 'known problem '?

  I have a memory card & everything I can possibly put out there is stored there (music, photos, etc.).  I have deleted a large number of programs supplied with the phone to free up memory & have added only Facebook & a Sudoku game. I called technical support for my service provider (T-mobile) and I described my problem to them.  They walked me through how to delete my browser cache & Facebook, so I now do it on a regular basis.  I had summer through my text messages and delete the ones on a basis regular, with maybe 3 saved max.   Support says that my phone will start automatically remove my text every time messages that my free files is lower to 400,000.  My question is, what am I missing?  What else is eating my free files?  Today, I always had to take the battery out of my phone and it reboot because it says my free files sucked!  When it was done to reboot itself, it had 11 million free files!  What is the problem with this phone?  I have the latest version of the software I can get, which is a version of 4.2 because I said that T-mobile will not support the 4.3 (extremely frustrating because all the cool stuff to download requires 4.3).  I told that I qualify for a new phone without penalty in August... Should I just hard out and switch to a curve?  New models are pearls less buggy?  I really like the Pearl it corresponds very well in my hand and can easily fit in my pocket, but the function is SO much more important than fashion.

  Thanks to all those who can answer me with a better solution, or who has had experience with the Pearl & T-mobile.

  I used to use a BlackBerry Pearl, myself and many loved.  I found this article on the site Web of BlackBerry that can troubleshoot and it seems that some of the suggestions that you already follow:

  www.blackberry.com/btsc/KB14320

  Hope that helps.

• BlackBerry smartphones built by error media

  Hai, I am from Indonesia (I don't know if this help), I use 9810, a week ago I received a message 'built by mistake of the media' and asked if I want to fix, so I clicked on the button repair, and it worked, the integrated media has been recovered. But still, my bb has been frozen (the screen is frozen) so I removed the battery, and then I get the new message built by mistake of the media, so I clicked on the button repair, but this time I got a message that my integrated media required to put in shape. So I did the action of formatting, I lost my photos, my ringtones, etc, but even once, it went well. Until today, my 9810 got a little still frozen so I removed the battery and got the built in media error message again? Now I'm confused, I thought that the action of formatting solved my previous problem, but he'll be back once again? Can someone tell me what is happening? What should I do if the problem persists? I don't want to lose my photos, music etc all the time, can anyone help? Thank you before.

  Hello Andrew,

  Sorry to hear about your problems.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  I hope this helps. Nice day.

• BlackBerry Smartphones - untrapped exception error message: webkit shared instance unavailable: null

  I was browsing a website via google when the page is empty and the above message came. I can access is no longer browsing the internet on my blackberry just got the message.

  I don't know if I'm on track to restart MDS connection service, after looking at the help sections? Only problem is that I have not the slightest idea how to do this.

  Interestingly, I can still access my facebook and ebay apps just won't use google or internet browser.

  Any help much appreciated.

  Hi mollypiper

  Welcome to the Forums of the BlackBerry Support

  Have you recently installed a new application on your device? If you then uninstall or undo the changes that you did before this error appeared on your device. Also, try these steps and see if that helps:

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Expect an enrollment message arrives in your Inbox for each e-mail address you have.

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Or you can call your service provider for further assistance. Try it and tell us.

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• BlackBerry Smartphones Pearl 9100 OS 6 Dial - Up Networking DUN (how is this possible with Telstra) for Mac Wireless Modem

  Hello

  I would like to know how can I have dial-up networking (via my Pearl 9100 OS 6 as a modem for my Macbook Pro 6.2 wireless) and also the information that should be applied for Telstra Australia...

  Thank you

  Hello and welcome to the community!

  Reference:

  • KB19641 How to configure a BlackBerry smartphone as a modem attached to a Mac

  Note carefully please that this feature requires your service plan to include the ability... not all levels of service include plan, and not all carriers offer. In addition, sometimes additional software for your computer must be obtained from the carrier. But, carrier specific questions should be directed to the carrier... here, we can only give you the credits information... your operator must provide you with all of the specific information required.

  Good luck!

• BlackBerry Smartphone app 523 error code

  Hi everyone help me please Ive got the app code error coming up on my phone when I start, but all advise them at the moment can said to connect to Desktop Manager but I can't the phone turns because of the error code! Counsel gratefully received thanks to all

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number:http://www.blackberry.com/btsc/KB1014
  KB10144 how it force detect the BlackBerry smartphone by using wrong Application

• BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

  Hello

  I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

  Could someone please help?

  Hi Davidemmy2

  Welcome to the Forums of the BlackBerry Support

  As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But remember, in this process, you will lose all data in your device, I hope you have your backup.

  Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

• BlackBerry Smartphones Pearl 8230 Erase Contacts

  How can I go on erasing the old database of contacts in Pearl 8230 wife so that I can start again with our contacts from outlook? She's currently a mess with a lot of duplicates and that we use is no longer the program it has been synchronized with. This program has not worked fine anyway. Thank you

  Try this:

  How to clear the database address book on the BlackBerry smartphone

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?externalId=KB05313&sliceId=2&cmd=displayKC&d...

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• General help with my new blackBerry Smartphones Pearl.

  I just bought a pearl 8100 and I'm confused.

  I know it's probably a noob question, but it came with no manual (2nd hand)

  so I put my sim in and I tihnk im connected to my network (orange) I have 4 bars of signal.

  but I turned wireless off on my apps and it gets rid of the network connection. is this normal?

  connected to my network when wireless is enabled?

  will be I have always linked to orange when I go out, I know it's a stupid question, but please don't hate on me!

  IM new blackberry aha

  see you soon

  Hello and welcome to the Forums of Support BlackBerry.com.

  Turn off the 'Wireless' to disable your network connection.

  If you turn your wireless market, you have a network connection.

• BlackBerry Smartphones "Input system error" "the system is restarted.

  I have been using my 9000 "BOLD" for 8 months, it has started to display the message "system error" "the system is restarted.

  When I push the internet browser, but now when I press "check spelling" on a sms message or email I am composing.

  I tried a hard and soft reset, but the problem persists.

  This problem can be solved without exchanging the phone?

  I've updated my "BOLD" using the Blackberry Desktop Manager on my computer, it took about 20 minutes, because it seems to read, save, stripout and reloading, which seems to have solved the problem.

  Some homescreen icons end up in a different order, but you can move it back.

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones OS update error

  I have updated the Smartphone OS Blackberry Bold 9790 version 7.1 with Blackberry Desktop Software and the site, but warned that: "There was an error in updating your software!"
  You experienced any remedy please help me, thanks!

  Update you the software or the error popped up in the middle of the update? My advice is rather download software on your PC first before update. Make a direct update by internet is delicate especially if you don't have a reliable, continuous connection to the internet. If there is a delay or the connection is cut off, you will not be able to complete the update.

• BlackBerry smartphones my 8100 won't save or upgrade

  I'm trying to back up my phone and I get an error half way through I'm running the 4.5.0.55 os with t-mobile and I have cleared my cache it won't allow me to upgrade the operating system or can someone help me? Also my pearl can reset for hours straight, I'm guessing that maybe it's the operating system.

  For backup, you get any error message?  Try to remove the BB from USB, to SOME the USB is connected to a REAR USB port... not a front PC port, not a hub or monitor the port. Restart the PC and on the BB, remove the battery and restart the BB.

  Try everything again.

  For the upgrade, as much as possible, can you be more specific? What error do you get?

  Even with the reset. It's actually dead or black for hours at a time?