Series of Canon MP495 printer does not work

Connected via a USB port.  When clicked on the print device it says under status troubleshooting needs.  When clicked on the Troubleshooting tab, the message box displays some of disorders.

Hello

1. If it works well before?

2. don't you make changes to the computer until the problem occurred?

3. what operating system do you use?

I suggest you try the steps below and check if it helps

Method 1: Try the steps from the link below.

Printer in Windows problems: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

 
Method 2: Also try to update the driver from the link below:

Hope this information is useful.

Tags: Windows

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