Server settings fail but work elsewhere

I tried to get Thunderbird to work on Windows 7 for a few weeks now (not continuous, but I've tried several times during this period.) He said: it could not find the server settings. All parameters to be entered are correct (and checked dozens of times.) The same settings work on the same computer in Windows 8.1 and Mailbird (but I don't) on Windows 7. I checked with my email provider settings and they are correct, not to mention that they match Thunderbird on Windows 8.1 on the same machine.

I tried to disable the firewall of Windows 7, but that did not help. I also tried a second account with essentially the same settings except the e-mail address and that does not work either. Don't know what else to try. Any ideas?

Try to set security outbound for authentication and SSL/TLS for inbound and outbound on "Normal password. The reason why your method fails maybe because the usual guarantee for a server out on port 587 is STARTTLS, not SSL/TLS. Of course, the instructions below may be erroneous, in that case try STARTTLS on port 587.

https://www.Webnames.ca/help/email/content/resources/articles/email/Email_Client_Setup/Thunderbird/Thunderbird_17_IMAP_SSL.htm

Tags: Thunderbird

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