service pack 4

I'm trying to connect my Sony camcorder to my Compac computer using GrabbeeX deluxe device connected to a usb port and windows
Vista, but a continuous alert that says "Please upgrade your version of WIN - 2 K to Service Pack 4" can you please advise and help solve this problem
problem.  Thank you.  Jifae

Hi Jifae,

Thank you for writing to Microsoft answers Community Forums.

It seems that the drivers installed for your camcorder Sony is for Windows 2000. If you have a driver CD for Sony camcorder trying to remove the drivers for your computer and reinstall the drivers. Also, you can access Sony website to download the latest Vista drivers for your video camera. http://eSupport.Sony.com/us/Perl/select-System.pl?Director=driver&PRODTYPE=37

If the problem persists after trying the above steps, you can access the link below visit our Windows 2000 forum and post your question.   Given that this error is related to Windows 2000 Service pack 4.
http://www.Microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?DG=Microsoft.public.win2000.applications&lang=en&CR=us

It will be useful.

Kind regards

Srinivas
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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