Service/Tech Support scam?

Similar Questions

• Microsoft Tech Support scams

  I just talked to a local it service company who told me that I have been scammed by fake Microsoft technical support.  They claimed that Microsoft never give phone support.  Is this correct?

  Here's what I did.  I find the following link through what I thought, it was the Microsoft technical support.

  https://partner.support.Services.Microsoft.com/en-us/contact/callback/4/?OSMCSignIn=true&WA=wsignin1.0

  They called me back immediately.  I talked to different tech support people in different sessions to try to correct a 10 failed Windows installation.  At one point, I gave remote access to a working computer to make a USB bootable recovery.  I watched what was happening on the screen and see nothing strange.  I didn't ask for the passwords, money or credit card information.  The probability is that it was a scam?

  Thank you!

  WRO

  Your local business is partially correct.   Microsoft will be never cold call users.  They have no way of knowing of youor computer is infected, with errors, etc..  If someone calls you without you calling it first of all it is a scam.

  If you access the assistance of partners and they will call back you later, you can be pretty sure they are legitimate.

  From your description, I seriously doubt that it was a scam.  They do not have ask for PII (personally identifiable information) has not asked for money and you called after them called everything first.

  If you are a partner, there is also a website (for partners) where you can ask any questiions online and then make a phone call

  http://partnersupport.Microsoft.com/en-us/mpnwinclient

• MacBook Air tech support scams

  Hello

  Has anyone heard of US Software Solutions Inc. and scams on them? I checked their site, seems legitimate, but anyone can put up a Web site. I called the numbers provided, a person pick up... however...

  I think I have been scammed. Yesterday, my computer froze with a popup that showed that I had a mistake and tech support number provided. I tried to stop the laptop, tried to force quit safari. The pop up kept repeating. I tried to open apple support, tabs would be open but the gel. I called technical support, with hesitation... bad feeling all the time... gave them the $, because they 'fixed' my laptop online... now it works, but I'm afraid to use it. By banking example, passwords etc.

  I am not computer savy.  Any suggestions? Help

  Yes, you have been scammed. Contact your bank for more details on how to deal with the fraud. Immediately change all passwords for anything that may have never accessed from this computer. For ultimate peace of mind, you can restore your computer using a backup prior to the access by criminals.

  For future reference: Force Quit Safari, then restart Safari while holding the SHIFT key... That's all.

  Phony 'technical support' / 'ransomware' popups and web pages

• Celon-tech support scams?

  I just got got off the phone with a Ceylon-tech support person. I talked through a series of commands that led me to a website called techinline.net. This has given to the person on the phone to my computer access. She then went to another website www.systweak.com. From this website, it has downloaded some sort of program that seemed to be the anti-virus software. I deleted since then, but im afraid that they may still have access to my computer. Anyone know the answer?

  A call you or call you?

  See below for more information and suggestions.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://WindowsSecrets.com/top-story/security-alert-bogus-tech-support-phone-calls/

• Tech support scam possible.

  Can someone who is supposed to be from Microsoft and takes control of my computer via the phone, he can get information of programs installed on my computer?  For example can get my Quicken program account number? They can get any information where I pay my bills online?   I worry because I had someone to take control of my computer today after computer has stopped working and this telephone number appeared and said: should I call to get the computer working again.  Thank you

  Yes with windows 10 they can easily do this

  Since essentially when you accept the agreement of 10 windows user

  You agree to allow Microsoft to get their hands on your computer

  files, hard drive, communication, even your voice and your face, where you are, what you do etc etc.

  While Windows 10 in fact to gather a lot of information and send it to Microsoft, to suggest that Windows 10 allows MS take control of a client PC are pure invention and fear mongering. Collection of usage data are one thing, hack a PC is something totally different.

• The call tech support?

  I received a call from someone claiming to be a technical support for the windows operating system. They said they were be proactive and helping people fix infected files. This happened to someone else?

  Yes.  Microsoft does not know if you have a problem, unless contact you them yourself.  They are * not * first call without something from you.  Like 99% of other businesses - if you use their product and are happy - good enough.

  How to find scams on the Internet

  Takes you to:

  • http://www.Scambusters.org/
  • http://www.snopes.com/
  • http://www.Hoax-Slayer.com/

  Get more specific in your request...

  Microsoft support call me, is this a scam?

  Takes you to:

  • http://WindowsSecrets.com/top-story/watch-out-for-Microsoft-Tech-support-scams/
  • http://www.Hoax-Slayer.com/Microsoft-callers-scam.shtml
  • http://au.answers.Yahoo.com/question/index?QID=20110505035122AA4hXi0
  • http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/strange-call-pretending-to-be-from-Microsoft-Tech/19e6a366-cf86-4a6b-bb2e-2ab81645553d
  • http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468B-A69B-aec78b93f287
  • http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-telephone-calls-from-people-claiming-to-be/00a5fdb4-4242-4083-9f5e-405587b29bd2

  (The last three could have been found these forums looking.)

  I hope that you have hung up and that is where it ended?

• After getting scammed by some fake tech support... is my computer still safe to use? __

  After getting scammed by some fake tech support... my computer is still safe to use?

  More than two places to check (the second is obviously only valid if you are using Windows Firewall; if you use a third party firewall instead, see your user's guide or the help system application for how to manage exceptions to the firewall blocking rules):

  Control Panel > system > Remote tab

  make sure that no

  "Allow Remote Assistance invitations sent from this computer".
  or
  "Allow users to connect remotely to this computer".

  are checked.

  Control Panel > Windows Firewall > exceptions tab

  Browse products "programs and services" and make sure that the only items that are checked are the application you WANT to be able to pass through the Windows Firewall

• my service tech remove thunderbird because we do not support, but I still prefer AND it had ALL my addresses top. Is it possible to get it back

  my service tech remove thunderbird because we do not support, but I still prefer AND it had ALL my addresses top. Is it possible to get it back?

  Thunderbird consists of a program (installed under Program Files) and your data, which you can find in your profile folder (explained here.
  As long as you still have your profile data, it will be once you reinstall Thunderbird.
  You can even run Thunderbird on a USB stick if you wish.

• Tech support phone scam

  I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.

  who is she

  Why is computer suddenly endangered when all security options seem to work

  who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude

  Moved to Virus & Malware

  Original title:? scam company

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• New technologies of Image, OMG Tech Support and PC health Boost legit or scammers?

  I downloaded PC health Boost in response to a pop up and signed for $29.  The technician got remote access to my computer and made several areas requiring a rationalization suggested a best anti malware. He suggested that I could take my computer to the local Office Depot, or doing service remotely by the OMG Tech Support for $299 for a year of technical support. I signed up for remote assistance - for what he called a step 13 tune up and 1 year service tech for $299. He also suggested Stopzilla anti malware software for laptops for $50 each. I paid $405 with my credit card. He transferred me to a technician from the OMG that was supposed to take charge; I was to leave the computer open, connected and powered. I checked at 2:40; Watch box still "awaiting technician. About 07:00 msg showed work was going on, do not touch the mouse or keyboard. I tried to find a few reviews for OMG Internet and came across a question as to if OMG was a scam. The expert's response was that it was because of several reasons, she cited. I called automated national operator and request Microsoft support services, received somehow a couple of numbers in New York. (We are in the State of Washington).  I called the number that turned out be the support for new technologies of the Image. They said that OMG was a scam, Stopzilla was a bad anti-malware and to shut down my computer then OMG couldn't do any damage. I called my credit card to stop payment of OMG, (I forgot to PC Boost) and signed to the top with a new Image for 3 months of technical support and to check on my computer and cancel the job of OMG. The technician of the new Image then obtained remote access to my computer and has worked and will continue tomorrow.

  Now, I am completely lost and scared. Are all scams? They are all legitimate? My computer and information been compromised?  What should I do?

  Of the tank and into the fire. The list of scammers to which you have subscribed is more, isn't it.

  Keep a note of all companies currently take you on a tour at your expense and then make a return to the installation of the factory of Windows to ensure that, when everything is back running, all passwords are replaced by something very strong.

  Your computer is equipped with a recovery instead of disk partition...

  This is how the recovery partition is accessible to most popular brands...

  For Dell, press CTRL + F11 directly after switching on the device

  For HP, press F11 directly after switching on the device

  For LG, press F11 directly after switching on the device

  For Toshiba, press and hold "0" BEFORE and during the power upward

  For Acer, press and hold ALT + F10, as soon as you see the logo

  For Asus, press F9, as soon as you see the Asus logo.

  For Samsung, press F4 to the power upward...

  For Fujitsu, press the F8 key directly after the power

  Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

  Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".

  You may need to try several times to get everything above to work. If after several attempts, you have no chance, or the machine indicates that there is no recovery partition, your only option is to contact the computer manufacturer and ask for the model recovery discs...

  After the reset, you should get all the updates from Windows Update EXCEPT for hardware devices. Then, you install a good antivirus. ONLY AFTER you have done this, if you replace the stuff of backups or install anything else.

  Likely, you will not answer to a popup in the future that requires money in Exchange for the worst computer support that you will never get...

  The guys and girls here support for FREE...

• Is it true that it costs $99 / month for Mozilla Tech Support if needed?

  A parent who has been using FoxFire for years had a major problem with the loss of his data; After doing everything possible (restorations, etc.) he called Mozilla Tech Support and they said: of course, just give us your credit card; the charge is $ 99 for 30 days of technical support. He called the right number?

  Sorry to say but your parent has been scammed.

  Support us here. Mozilla does NOT support. If the problems persist post on this forum for help.

  I'm sure that there are many places calling themselves Support Mozilla, or something very similar. More frequent are scams of Microsoft/Windows. Whowever is probably does not have a traceable site.

• This tech support number is legitimate?

  I could not access MSN white pages earlier today.  I called msn tech support @877-452-9201.  The tech?  to me logmein123.com.  He checked my computer, went into several windows and said that my MSN browser has been altered.  He then asked $299.99 for repair.  Is / was this legitimate?

  Hello

  That number is for the site below which is NOT official Microsoft or MSN Support.

  VtechSquad
  http://www.vtechsquad.com/

  If they did not explain that they were no MSN, no Microsoft, then clearly that brings up
  concerns about their legitimacy.

  -----------------------

  MSN support

  The customer service
  

  MSN billing
  1-800-672-4551

  How to contact MSN customer service
  http://support.Microsoft.com/kb/940784

  MSN - contact support
  http://contacthelp.com/directory/Internet/Internet+service+providers/MSN?ListingID=126

  MSN support
  https://support.MSN.com/default.aspx?WA=wsignin1.0&St=1&wfxredirect=1

  MSN Member Center
  http://membercenter.MSN.com/signin.aspx?ru=%2fdefault.aspx

  -----------------------

  Microsoft technical support

  Call Service customer Microsoft direct-1-800-642-7676-heures 05:00 til time 9 PM PST (USA).

  Contact Microsoft Customer Service
  http://support.Microsoft.com/kb/295539

  Microsoft support - contact us
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - Microsoft Technical Support phone numbers
  http://support.Microsoft.com/kb/319726/en-us

  Microsoft - email us
  http://support.Microsoft.com/contactus/cu_sc_selector_email?ws=support%2csupport

  Options chat or telephone of the solution - top-right - Windows 7 Center
  http://support.Microsoft.com/ph/14019#TAB0

  Microsoft - product selection solutions centers
  http://support.Microsoft.com/select/?target=hub

  Solutions Microsoft Fixit Center
  http://support.Microsoft.com/FixIt/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• LogMeIn and guaru tech support and pareto tech

  I have trouble downloading desktop BB so I contacted via Skype, I think it's teck support Guaru which stood on a microsoft Web site. We did the logmein.com and they took control of my computer and said: I have major problems they would be in trouble for $120. I stupidly gave them my name and email when the asked before they said what it would cost. I told them it's too, and we disconnected. A did the same thing with pareto, they wanted to just make me buy their product. I'm in trouble through identity theft?

  Sorry it is Mytechguru I did part of Microsoft. NA not pay anything, but I give them my email and name. Have you ever heard of them.

  P

  There is a Thread on the problems with MyTechGurus in this same Forum.

  Read this:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-security/who-are-my-tech-gurus-are-they-bone-fide-Microsoft/7efbaec5-11BC-4C4B-8D87-3fd1b7e858f7

  "We did the logmein.com and they take control of my computer.

  And you have given remote access to your computer:

  Follow these general tips if you are still worried:

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  If you receive phone calls:

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• Is it possible to connect with FACEBOOK Customer / Tech Support? I got my ID stolen FB and I can't connect with a living soul!

  Is it possible to connect with FACEBOOK Customer / Tech Support? I got my FB ID stolen and I can't connect with a living soul! I'm really tired of FACEBOOK and ZUCKERBERG, boasts getting its 1 billionth Member, meanwhile, its members have problems with scams, hackers, even FACEBOOK is now BANNING people for the addition of family and friends! This must be a scam any seriously! Im sick of him, he turned my whole as for social networks. If it wasn't for the fact that I have almost all of my family in Europe and around the world all in one place, I would certainly remove my account. The problem with that is if you delete your FACEBOOK PROFILE, you don't actually remove them. FB keeps them because they are the property of Facebook the minute climb you the post! This information is in the conditions of joining Facebook, but not on the registration page! that is wrong with this picture. THEY HAVE NO SUPPORT, NO CUSTOMER SUPPORT, IT IS Y HAS NO PHONE NUMBER YOU CAN CALL TO REPORT YOUR STOLEN ID AND NOW I HAVE TO ALL RUN IT AROUND TO TRY TO FIND A CYBER CRIME UNIT WHO WILL HELP ME! How can the other thing, I know if Mytechgurus.com is a legitimate business. As I've been hacked and my ID stolen (curiously enough all what's happened just as I was banned from Facebook to add a friend, I've not seen in 36 years.) They have deleted my friendship with her and banned me for 7 days)! Facebook. MyTechGurus.com have charged me $700.00 for 2 pc for serivce of 24/7 for 2 years. Granted they have always been there in the last 6 weeks to help with all the problems that the pirate had created. They've phoned while I had a technician remote access online help with verbal information as it was a huge problem. but I put it back now because a governing body here in Australia called SCAM WATCH who is supposed to tell you who is a scam and is not was good enough to tell me that they are there only to report a scam, they can not physically tell you if one of them is actually a scam or not! I was left to literally chasing my own tail! HE IS THERE ANYONE TO HELP ME AT ALL!

  Hello

  Sorry, we can not help except at the point you in the right direction.

  The Microsoft Community is a site of support of peer reviewed for Windows
  and some Microsoft Products and has absolutely no connection or influence
  with Facebook.

  Rob - SpiritX

• Is Guruaid a Microsoft tech support legitimate certified company?

  They supposedly 'cleaned' of my laptop last Thursday and said they would maintain for one year for $169.99.  They got into my PC and I watched as they ran a series of programs that I'm starting to security, repairs, etc.

  My reason for how contact support was not treated (receipt of Spam and Phishing emails in bulk in my Inbox, as well as in my junk mail folder.)

  They claim to be certified technicians MS, I don't believe to be true, now that I've seen what they are doing.

  I can't find how to reach MS on this subject.

  Thank you.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft or its affiliates does contact you, unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.