Settings of the mouse from Logitech G5 will not save.

I have Win 7 Prof X 64. I worked with Logitech support now for almost 3 months on why my setting of the G5 mouse will not save after a reboot. They had load me 5 different versions of the set point and to make all systems that they thought the change. They even sent me a new mouse G500, which has the same problem. After a reboot, I have to open the set point and close it, make no changes, and all my settings to start working. Set point is in my Start menu & KHALMNPR file is set to no load.

I have loaded the same software on my laptop, Win 7 Home Premium, and it works fine. It tells me that there must be a setting in Windows 7. Anyone have any ideas? Thank you

Hello

You are able to save the setting for another application or a program?
Step 1: Try changing the setting in safe mode, and then restart your computer in safe mode again to check if the setting is saved.
If the settings are saved in safe mode, then try to perform the clean boot.
Step 2: You can try to create a new user account and check if the problem persists there.
 
If it works in a new user account, then you will need to fix the corrupted user profile. You can visit this link for the steps:
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile
 
Step 3: You can also check if the problem persists on the other computer and send back the same.

Thanks and greetings
Umesh P - Microsoft technical support.

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Tags: Windows

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