Setup failed to create the directory [bonnefin] error 5: access denied

Hello

I tried to install some programs (2) on my computer, but an error message shows everytime I open the Setup program. The error message is the following:
Setup could not create the directory "C\Users\[NAME]~1\AppData\Local\Temp\is-HJF7P.tmp\".
Error 5: Access denied
I don't know if it is a problem with Setup (probably not since it happens with both programs) or the user/computer account. Very probably the last. I searched this error and found a few threads, but they were out of date or on the settings for who can access temporary files (which is why I put this topic 'Security, confidentiality and account' by the way I checked and they are the right settings).
Oh, and I use an acer aspire laptop with Windows 7. There is only one user account on my computer and I think I have administrator permissions.
-----
'florestan and Eusebius.

How to solve problems when you install or uninstall programs on a Windows computer

http://support.Microsoft.com/kb/2438651>

`~`

The time and date of this moment in California, the United States is

15:40
Friday, June 21, 2013
The time Pacific daylight time (PDT)-0700 UTC
 
UTC/GMT is 22:40 on Friday, June 21, 2013
            

Tags: Windows

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