Several problems: OfficeJet Pro 8000 Wireless

We bought a HP OfficeJet Pro Wireless for our two Macs and it has been a nightmare. I searched the forums and help guides and hope you can help me solve problems.

It takes 10 minutes to start the printer each time. There are many ringing and noises.

Once it's finally, finally upon it still cannot print. I then usually to reinstall the software from the CD using the USB cable and not wireless for its work, which it will then be exactly once before that I then need to use the printer, turn it on and it will not print.

I tried all the configurations that I can think of nothing doesn't.

Currently, I just turned on and I have a message saying the printer is low on ink and I can't print. I have used this printer exactly 5 times, and there is no way that it is out of ink.

I apologize if I look petulant, I have simply never had these problems with any material and am worried that we have made a very bad investment. I'd appreciate someone really can give advice.

Our facility is:

Portable Mac and office, the two leopard running

Wireless via a BT Homehub router

OfficeJet Pro 8000 Wireless

Thank you very much! -Rachel

I understand your frustration.  Here are some tips:

1. do not turn off your printer.  If you MUST activate it offshore, it is with a power strip or unplugging the power cord.  Your printer will use ink (and a little of it) to start each time you put it on.  This is particularly true if the printer do not have power during his time off the power.  You will bleed your dry ink cartridges very quickly this way.  All the rumbling you hear is the sound of suck ink through the nozzles to clean them.

2. set a static IP address for your printer.  Choose a number outside the range 192.168.1.64 to 192.168.1.237 than your HomeHub uses to deliver dynamic IP addresses.  192.168.1.50 is a nice round number.  Here's how:

-Print a the front of the printer Network Setup Page. Note the IP address of the printer.
-Enter the IP address in a browser to reveal the internal settings of the printer.
-Choose the network tab, then wireless along the left side, then on the IPv4 tab.
-Click on the manual button IP and enter:
for the IP address 192.168.1.50
255.255.255.0 for the subnet
Let the gateway and DNS white
-Click 'apply '.

Now, stop the router and printer, start the router, wait, and then start printing.

Remove and re-add the printer in the print queue:

-Sys Prefs, Print & Fax
-Select the printer in question and click the sign less down the list
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

If this does not work, do the same thing, only instead of the second stage, right (control), click the box of the print queue and select Reset Printing System.

Tags: HP Printers

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