several vertical black lines trying to copy using automatic power HP Officejet Pro 8600 N911a

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• OfficeJet pro 8600 vertical black lines printing when you use the scanner/copier of SMA

  I have an Officejet Pro 8600 Plus model N911g that I got a year out of warranty. Worked perfectly until this week when I scanned approximately 50 pages through the ADM.  During the process of digitisation of the black vertical lines began to appear on documents that are scanned or print (color or BW) through the ADM.  Scanning or printing directly from the scanner glass is not the problem.

  I checked, cleaned and cleaned all (rolls, strip scanning, scanning glass) it is possible via the information provide in these forums from other veins knows on their production lines.  No change...

  I unplugged the printer all the network and fax cables and tried scanning or copying with the power of the device, NO CHANGE.  Don't know what the next step might be other than the factory reset (don't have documentation on this process).  Additional suggestions would be appreciated.

  Bcrigler

  Hello

  Please go through this document from HP, this problem is because of the dust or some contamination on glass scalled

  http://support.HP.com/us-en/document/c02881567

  Here is a video, the printer is not JO 8600 but the mechanism is the same, then even this video will be a great help

  http://www.YouTube.com/watch?v=CGn7FJvH8sE

• HP Officejet Pro 8600 N911a - vertical line using ADF

  I have a problem with a black vertical line on the right side of scans/copies when I use the ADF. There is no problem if I use the Board.

  There are a number of similar messages here and I tried all the solutions I could find including:

  Cleaining each wheel and sproket I can find (several times)

  Clean the glass (several times)

  Unplug the printer on, several minutes of waiting and reconnection (several times)

  Unplug the unit as described above and by using a different wall outlet with any other equipment on the line

  The pilot of uninstalling and reinstalling

  Update the firmware to the lates version (March 21, 2013)

  None of this works and I get the result below.  The one you have any other ideas?

  .

  When you clean the glass, you did clean the small strip of glass on the left and the thin white on the top lid?  These are the sections of the scanner glass used by the ADF.

  If so, then I have some information for a factory reset in the Officejet Pro 8600.  I will send this information to you in a private message.  Please read Bob_Headrick wire on the printer reset, found here, before you perform these steps.

• OfficeJet Pro 8600 N911a: Can print / copy in colour, but not black

  Last night, tried to make a copy of the Officejet directly black and got a page of black streaks almost completely dark.  Tried to copy the same document in color and got a nice copy.

  Today, I tried scanning a document from hp on my computer software.  Got the same streaks.  Scanned in color and got a good clear scan.

  It may be dirt on the glass which would affect color and black too, right?

  Grayscale printing is fine.

  How can I solve the problem?

  No worries on forget everything shuts off and turns back on.

  I saw the power of the printer and the new solve a lot of problems, but it's the first time I've seen do so solve the problem with black streaks.

  One thing that I would check if it happens again is to make sure that the printer is plugged directly into a wall outlet, not a surge protector. Copy and scan functions can behave a bit strange if the printer does not have enough power.

  I'm glad that you all fixed. If you need anything else please let me know, otherwise have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• Copying of paper on hp officejet pro 8600 flatbed

  Hello.

  Please, is it possible to copy a book on a flat bed of hp officejet pro more than 8600? It is possible with the lid open or the lid must be closed? If need be closed, what is the maximum thickness of the copied object?

  Thank you.

  Hello Joe1_vm

  The cover of the printer, do not completely closed to the scan. I scanned just a little book that has left the cover about one half inch open. I hope this helps.

• Copy double-sided Copies on Officejet Pro 8600

  I recently bought the 8600 Officejet Pro and love features.  Is there an automatic feature to copy two-sided documents?

  Hello

  What is the model No. the printer, it is n911a, n911g, n911n?

• DeskJet Pro 8600: Ink black print only via Mac OS x 10.10 Officejet Pro 8600

  My Pro Deskjet 8600 is low on ink Cyan but I am trying to print a document Word in black and white using only the black ink cartridge, which is full. I found the setting on my Mac and you have selected "Black Ink Only", but the printer says that I still need to replace Cyan print. Why should I Cyan to print in black and white? Please tell me that I shouldn't keep all 4 full ink cartridges just to print in black and white? See the screenshots below.

  

  

  Hello

  The ink is required for the printer to use, you need to replace an empty ink cartridge to continue printing.

  You can read the article which explains this requirement:

  http://support.HP.com/us-en/document/c04331666

  Shlomi

• HP OfficeJet Pro 8600-N911a: connectivity issue - used to work fine, now no connection most often

  Just noticed over the last few days.  Had installed Kaspersky Internet Essensials for Mac 2016 on my iMac, a week or two and thought that may be the cause of the problem.  So I disabled Kaspersky for several hours and it made no difference where the connection to the printer.  Interesting thing is that the printer shows every evidence of being connected: Wireless indicator is turned on, run the connectivity test and it passed with flying colors.  But when I get to the top of the State of the printer Mac preferences (what etc.), it is said generally 'non connected' if I turn the printer power off and on again, then use the HP printer utility, it will be good for a short period and then loses connectivity again.  Also, when I hit the "Print" button to print something from my imac, the task appears in Quebec, but when I do the same thing of Chromebook my wife, it is not even to get to the what.  Am using Safari as the default browser, a WiFi with Hello.  Help!

  Bob.m

  Many, Gemini02, thanks for your help.  Reason why I did not respond earlier was simply that it took quite some time to go through all the troubleshooting steps that you suggested.  Went through all the 1 section without success, although this point begins to think that the problem might not be with the printer, ther as much as possible on my Mac, HP, or Apple printing software - wasn't sure which.  Because the indications of the printer: indicator wireless, various reports of network printer, etc., all indicated that the printer is connected, all the indicators 'pass' or excellent.  At this point, however, I could not add the 8600 to my printer list, not he would give me a list of printers to select from.  It only showed my old 1012 Laserjet HP connected by USB.

  Then I went to your next suggestion (printer does not keep the wireless connection). Went to french the first four steps.  Now, has been able to find the 8600 on the case of the printer-Scanner and reinstall the printer.  Everything seems to be good now; He has been correct riunning for more than 3 hours.  I assume that if the problem comes back, either, I do step 4 all over again, or I do step 5?

  Another somewhat related question that you may or may not be able to respond to the.  In other words, when I print anything Google drive (docs, sheets, etc.) or other Google sites - when I go to print everything just goes to a washed out gray and I cannot print at all.  Instead, I download my file in pdf format and print from an excerpt.  Drizzle this to say that my Google Print needs to be put in place again.  Have not had the chance to follow still on it.

  Again, thanks for you help!

  Bob.m

• Problem with stop print spooling in my Windows 7 Pro, when you use a printer HP Officejet Pro 8600 Premium.

  I dealt with this problem for weeks.  I rule the troubleshooting, and it tells me there is a problem and it is fixed.  However, I does not.  It will start printing again, but then the print spooler stops again.   Other malfunctions indicates it only a problem, but the information about the problem, will not send Microsoft.

  What happened when you tried?

• OfficeJet Pro 8600 N911a: Change the 2 sides of the print settings by default on JO 8600 Pro using Mac El Capitan

  I can't find a way to change the default settings of my printer on 2-sided - I cannot change the print job, but not the default!  In addition, with the print order option page.

  Hello

  In any program, click on file > print to open the print dialog box.

  Once the selection of the required parameters, you should see the menu breast high Preset dialog box print himself.

  Kind regards

  Shlomi

• OfficeJet Pro 8600 N911a: Cannot scan using HP scanning

  I have OfficeJet 8600 just stopped scanning.  I was able to scan from my Mac OSX 10.11.3 and now I can't scan.  I can print or check office supplies, but can not scan.  The printer is listed in my printers, but he does not see the HP scanning software.   What happens and how can I fix it?

  Thank you

  AEO

  Hi Socaloeo,

• How to use legal paper in OfficeJet Pro 8600 Plus

  How can I get my printer Officejet Pro 8600 all-in-0ne take legal paper?  The printer's specifications say it prints legal size, but the tray is letter size.

  The tray can be extended to legal size paper.  Remove the tray and note the blue lever on the left side.  This lever will extend the tray to the legal size.  After having developed the status bar, move the slider to Center to provide the appropriate alignment of the loaded paper.

• Black lines on the right side of the printed document Hp 8600 N911g

  I have problems with my HP 8600N911g.  I have several vertical black lines on the printed page of right hand margin.  This only happens when I copy or scan. Printing from my pc is fine.  I did all the cleaning, cutting for over an hour and reset to factory default.  NOTHING WORKS.  Help, please.  I love the printer hp but tire of their problems, which are few, but when they occur, they are doozies.

  I am on Windows 7

  Hi peggymay.

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  Sorry to hear that you are having problems with black lines on your scans or copies.  I had this problem myself on my 8600 very clean and I was able to get it to be resolved. The question arises in fact from two locations and with a little luck, we can get this problem solved for you. First thing to look at is under the hood of the scanner. Lift the cover on the left of the large scanner glass and scanner, you will see a small strip of glass. Take a glass clear cleaner and a lint cloth and clean the small glass placed as well as the large glass. On the underside of the lid, you will see a white plastic strip. Please clean it as well. IF you have already done these steps please proceed to the next step.

  The printer power cable must be connected to a wall outlet and NOT a power strip/Bar. HP printers have built in surge protector and if you have it plugged into a strip/Bar, the printer will NOT get all the power needed for the proper functioning and it will cause problems with scans or copies, and it might even generate false error messages on the printer screen.

  Please try these steps and if they work, fantastic. But if they are not, please do not hesitate to write me again.

  I thank very you much for your time.  Always happy to help.

• HP Officejet Pro 8600: Receiving fax nobody's just get lines

  He works very well, but today when I sent a fax, they received what it takes in lines (such as a bar code).  I have tried a different fax number and they have had the same problem.

  Hi @Jazoola

  These lines appear when you copy or scan too? You have the printer connected directly to a wall outlet or is this a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  In this document, you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

  ↑ This is not limited to the Laserjet printers.

  We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in.

  In addition, please click the appropriate link below to make sure that the printer has the latest firmware update. This update of the firmware can improve the performance of the printer and fix various defects.

  HP Officejet Pro 8600 N911g_n Firmware (more models and premium)

  HP Officejet Pro 8600 N911a Firmware (8600 e - all-in - One Printer)

  I hope this helps.

• OfficeJet Pro 8600-COPY Question

  How to copy a page 2 faces on a page?  In other words, 2 face 2 face...

  Hello

  Please specify the exact printer model:

  The HP Officejet Pro 8600 (N911a) do not provide duplex ADF to scan a two-sided original, but only print double-sided.

  The HP Officejet Pro 8600 Plus (N911g) / Premium (N911n) however do not provide this feature.

  If your product is the Plus or Premium models, follow the steps below:

  In the main menu printer, click the copy.

  Double as original copy / 2 sides 2 sides and perform the copy job.

  Kind regards

  Shlomi