Shameful perfomance by Adobe this year
Sometimes I wonder why I bought the subscription of the CC instead of everyone else out there it piracy. Oh, wait! Yes, service updates, and constants. But no, the service is crap, and updates do not work.
Just had a 2 hour round with Photoshop CC 2015.2 where it was extremely laggy and almost unusable. I could not be updated due to an error (117). I had this problem on a back of months, which I decided CC clean the whole system and reinstall, to realize that I could now install up to 1 (one) application completely until the other started to cry and failing. Then, I started to uninstall then reinstall only creative cloud every time I tried to update an application.
Now, I can do the same thing with photoshop and illustrator (the two that I use rarely and only needs not really an update at this time), but I wonder. WHAT I PAY FOR!! I could have gotten those operational in 5 minutes with a pirated copy (or so I heard and mocked by some of my colleagues).
Now I; m pretty sure that the admin will remove the parts hacked this post, but speaking just for service - do not solve the problem, hide it.
Error 117 is not because of my internet connection, as the applications seem to update correctly when CC is uninstalled and reinstalled, so please do not try to go.
I have 2 different machines to intel with different configs, 1 laptop and an AMD machine. Same question on all THE of THEM! Again, this works after you uninstall and reinstall to a (or two at most) app uninstall, so it's NOT the internet.
I wish adobe had more training.
Post edited by: Raahil Kulshreshtha to correct typo. Yes, I fix even a typing error while Adobe is sitting and refuses to fix a product that I paid for.
These forums are not Support Adobe - they are an option for support when users try to help other users during the staff will drive thru.
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
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