shock wave does not work

I'm on windows and whenever I connect to facebook an error message appears saying that shockwave has problems.
Can you help me solve this problem?
Thank you very much for your help!
Best wishes
John Cantu

Edit: removed personal information for your protection. Please note that we cannot offer support by telephone, so please continue in the forum. Thank you for your understanding! (philipp)

A wave of shock, or Shockwave Flash?

Take uninstaller from here:
Uninstall Flash Player | Windows
Uninstall Flash Player | Mac
Reinstall the latest version.

Flash Player Version 17.0.0.134
https://www.Adobe.com/products/flashplayer/distribution3.html

Shockwave Director Version 12.1.7.157 http://get.adobe.com/shockwave/

Tags: Firefox

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