SHORT SMART SELF-TEST IS A FAILURE
THE READ ELEMENT OF THE SMART TEST FAILED; WHAT CAN I DO?
When you request support, please provide the HP model name and/or product the full number of the computer in question.
It is generally an indication that the hard disk has failed or is about to fail. Please see the HP document entitled 'Hard Drive failure errors' for useful information about SMART errors. I hope that you have already created your personal set of HP recovery disks. If you can, save all the personal data and you want to save the files.
Tags: HP Desktops
Similar Questions
-
show and short smart as self-test in tools hardware diagonestic every time is not the attention that my pc is model pavilion s5398d
Looks like you have a bad hard drive. You will need to have the hard drive replaced and reload the operating system using HP recovery support.
-
Error code Smart self-test short HD521-2W
Is it possible to confirm whether or not it is a false positive? If this is not the case, do I have to provide a direct replacement hard drive or is it the right time to upgrade?
The potential of life of a hard drive can be from 1 to 3 years. You will find most of the readers on the market with a 1 year warranty.
Information on the error of HD521, see here. and here. If it were mine, I'd get a new drive Seagate or WD1TB (Sata 6 Gbit/s) and the clone of the old drive with their versions of Disk Wizard. (free clone the disk programs).
-
J4580 OfficeJet AIO - self-test or boot failure?
When I press the power button to start the printer, the LCD displays the error message "Turn the printer off and then turn on the printer" and the exclamation point indicator will blink.
On the HP Web site, there are instructions that State - unplug the printer, disconnect the power supply and leave it unplugged for at least 30 seconds, then reconnect everything to the. If the fault indicator repeats, then repeat, but this time plug the power module into a different electrical circuit. If the fault indicator repeats, then connect the USB cable to a different USB port on the PC (looking for land?). If no improvement, then have to 'fix' the printer. I did this process twice, left the printer off for 24 hours and tried again with no improvement - it still does not boot to the top.
I suspect that the power module (we used to call processors) is defective.
1 has anyone else experienced this problem and what do you have on this?
2. I can't find any place on the site of HP to find out where to 'fix' printer. The function of location service is under construction and don't show me dealers that buy a printer! Boy, this is useful! Any suggestions?
I guess I'll have to call HP and prepare to give up an evening to chat with someone in Mumbai or Karachi or wherever that is not allowed to deviate from their scenario, not to answer any of my questions and then transferred me to someone else who asked the same questions, this process is repeated twice more then HP disconnects the call...
Updated - 11/06/09
11/05/09 - I got a technician who took me to another diagnostic examination - unplug the printer, hold # and 6 so that the printer back-apparently it's some sort of reset - failed, it was decided that my printer is defective and must be replaced.
Under the terms of the extended warranty program "Next Business Day", a replacement printer (refurb) should be sent to me within 24 hours.
12/05/09 - I got a call from HP indicating that no printer replacement was available at the warehouse, and I have to probably wait a week to receive a.
When I called to complain about the failure of HP to the height for the guarantee program NBD I had paid for, a case of Bishop committed to send me a new, but warned it could take up to a week. I said OK.
13/05/09 - a refurb printer has been delivered by the depot which had none!
14/05/09 - a new printer arrived, one sent by Bishop of the case, I unpacked, installed, put my defective unit in the new box and it was shipped to the Center back, and then I went back to the refurb at its depot unit.
27/05/09 - a second printer refurb arrived the deposit! I called HP case Mgr, which says ship just return to depot. I agreed, but told him if I get another, I'll consider a gift and keep it. So far, no third printer arrived.
BTW, once I installed the new J4580, my PC slowed to a crawl because of all the software of garbage that HP sent - as hpqddscv (hpqddsvc?) who just sits there and "constantly" "ping" (approximately 10 seconds) to see if I have installed all new HP (HP CUE Device Discovery Service) devices and another program that starts a session Internet to determine if there are any software updates in waiting for HP (once again every 10 seconds!)-I had to disable several other HP routines in order to get my PC and this return to normal.
HP - don't you like just them?
-
SMART short self-test has expired
I got a warning when I ran the Dell Media Center PC Auditor on my 1720 running Windows Vista Home Premium SP2 indicating the short SMART Self Test Timed Out. I don't know what is SMART or what is talking about this warning. Can I fix? It is important and why? Thanks, Chuck
No, if it times out. If you want to check your hard disk, run the diagnostics Dell drivers and Utilities disc.
-
Targeted Test read and Smart short self-test failed!
Help, please!
Is there something to fix the underside of chess? Product: XPS 435 t/9000. Western Digital: WDC WD5000AKS-75V0A0. The crash occurred after that my Tripp-lite didn't work properly in a power failure.
Targeted reading test
Test started 17/09/2013-09:22:13 Error message: Error reading sector 27214298. 17/09/2013-09:22:34 Error message: The test found errors in sector 1. 17/09/2013-09:22:34 Completion test: Failed (error code: WHD20-B3A) Short what SMART self-test Test started 17/09/2013-09:25:03 Error message: The unit has reported the following State: the previous self-test completed having the read element of the test failed. 17/09/2013-09:26:15 Error message: The first default LBA value is 27214298 and the failure occurred after that the device was working since 13979 hours under tension. 17/09/2013-09:26:15 Completion test: Failed (error code: WHD16-3DY) Jan
It is likely that you will need to replace the hard drive. To confirm, press F12 at startup, enter the Dell diagnostics. Run an extended hard drive test.
If the system is under warranty, logs the error and contact Dell for a replacement drive.
If the system is out of warranty, any standard 3.5 "SATA drive will work as a replacement.
-
SMART short Self Test Failed - (error code: WHD16-8NR)
Hi all
I had my XPS L520X for 4 years and 2 months. I've never had a problem with its operation until last week. Randomly, it restarted and came with the PCI Realtek issue when it restarts.
To cut a very long story short Fault find it which is going on, I reinstalled the entire operating system, including formatting of the hard drive.
The problem of the laptop different freeze/crash and reboot with erros while doing normal tasks has not been resolved.
I have run the Dell support center software and it shows the auto SMART test failed with the following code (error code: WHD16-8NR).
Event log:
Dell Support Center log file
March 17, 2016 16:53:55
Overall result: failed-------------------------------------------------------------------------------------------------------------------------------------------
ST9750420AS [ATA:0:0\\?\ide#diskst9750420as___0005dem1#4&34e0611c&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b]}
-------------------------------------------------------------------------------------------------------------------------------------------Seller: Seagate
Model number: ST9750420AS
Serial number: 6WS100EG
Firmware revision: 0005DEM1
Size: 698,6 GB
Rotation speed: 7200 RPM
Cache size: 16 MB
Temperature: 43 c
Physical sector size: 4 KB
Logical sector size: 512 B
Count of logical sector: 1465149168
Supported standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Specification Version: Rev ATA8-ACS 4----------------------------
OS - C: [PARTITION:C\\.\C:\]
----------------------------File system: NTFS
Volume serial number: 5087-8802
Volume capacity: 679.00 GB
Amount of free space: 568,63 GB
Volume space used: 110,37 GBTest of the SMART State
Test started - 17/03/2016 16:43:57
Finished test:-17/03/2016 16:43:59
PastTest of SMART thresholds
Test started - 17/03/2016 16:43:59
Finished test:-17/03/2016 16:44:01
PastTargeted reading test
Test started - 17/03/2016 16:44:01
Finished test:-17/03/2016 16:44:05
PastTry to search randomly
Test started - 17/03/2016 16:44:05
Finished test:-17/03/2016 16:44:54
PastFunnel Seek Test
Test started - 17/03/2016 16:44:54
Finished test:-17/03/2016 16:46:14
PastShort what SMART self-test
Test started - 17/03/2016 16:46:14
Error message:-17/03/2016 16:46:24
The unit has reported the following State: the previous self-test completed having the read element of the test failed.
Error message:-17/03/2016 16:46:25
The first default LBA value is 121243744 and the failure occurred after that the device was working since 8792 hours under tension.
Finished test:-17/03/2016 16:46:26
Failed (error code: WHD16-8NR)Surface Scan Test
Test started - 17/03/2016 16:46:26
Finished test:-17/03/2016 16:47:25
PastSurface Scan Test - 2
Test started - 17/03/2016 16:47:25
Finished test:-17/03/2016 16:48:58
PastI also went in the BIOS BOOT MENU by pressing F12 at startup and ran diagnostics that seemed to have said everything going, however I saw a mistake, faliure in its process that was too fast for me to write the error.
In a nutshell, my thought is that my hard drive has failed / is corrupted or is about to fail.
My simple question is, do I need a new hard drive with the information I've provided?
Thank you very much!
To all those who read this topic:
I rang Dell directly and they confirmed my hard drive needs to be replaced.
8792 power over time, I think that its actually me good.
Bravo and thanks for the reply ejn63
-
SMART short self-test - on the second hard drive
HP Pavilion Elite e9270t - 3 yrs old, Win7.
Became the error SMART self-test short the original drive so I installed a replacement and transferred files.
I get the same error on the second h/d. I have my doubts that the second disk is having the exact same error and wonder if the s/w test is actually the problem.
It could very well be the connectors that gives you the question instead of the HARD drive itself. I would run the HARD drive test in BIOS instead of the short test.
Try this:
- Plug the AC adapter into the computer if it is not already connected.
- Turn off the computer and wait five seconds.
- Press the power button to start the computer and repeatedly press the F10 key to enter the BIOS Setup menu.
- Use the right arrow or left arrow keys to navigate the menu selection to find the Auto test primary hard drive option. Depending on your BIOS, it is under diagnoses or tools.
- Select self-test primary hard drive, and then press the Enter key to start the test.
Figure 1: Example of a primary hard disk self test screen
The hard drive self test performs a Quick Test , followed by a complete Test. During each test, the window displays a status bar and a scheduled for completion
Let me know the results of this test.
THX
-
failure of the targeted reading test and smart short self-test
I have over problems with my computer is - it related to software or hardware?
Please advice
- The purpose of S.M.A.R.T. is to warn a user of imminent drive failure while there is still time to take action, such as copying the data to a replacement unit.
The above is an excerpt from the article below:
S.M.A.R.T.
http://en.wikipedia.org/wiki/S.M.A.R.T.The thread below from Windows SevenForums describes possible solutions:
Windows 7 - SMART short self-test fail
http://www.SevenForums.com/hardware-devices/148900-smart-short-self-test-fail.htmlI strongly suggest you to immediately perform a backup of all your personal files, data, and anything else that is important for you to external media (an external IMO is better but you can also use CD/DVD or a USB flash drive) until the hard drive breaks down.
Kind regards
-
1 HP Pavilion a4310f, product # AY014AA-ABA, software Build A1NAv6PrA1
2. Microsoft Windows 7 Home Premium (64-bit) Edition
3 a receipt the "Failed SMART short self-test HD521-2W" when executing Hardware Diagnostic tools. Error message:
Error message the device reported the following State: the previous self-test completed having the read element of the test failed. 01/12/2012-06:21:01
The first LBA value failure Error Message is 440642933 and the failure occurred after that the device was working since 7943 hours under tension.
01/12/2012-06:21:01
4. I made no changes to my system for over a month.
Device: Hard disk WDC WD64 00AAKS-65A7B SCSI Disk Device, the revision of the firmware 01.03B01
This unit is my hard drive (it is in factory with partitions C: and D: {Factory Image})
Hello
The Smart error code would indicate that the hard disk is running out and must be replaced. If you want a guide on this, let me know.
Kind regards
DP - K
-
The hardware diagnostic tool advises that the SMART short self-test has failed.
The hardware diagnostic tool advises that the SMART short self-test has failed.
Is this a problem? What can I do about it?
Atelier42 wrote: the hardware diagnostic tool advises that SMART short self test failed.
Is this a problem? What can I do about it?
Hello Atelier42, this usually indicates that you have a hard disk failure.
I would like to back up my data as soon as possible, just in case the hard drive breaks down actually.
You must also make sure that you have the HP Recovery restore set for your system recovery disc in case you do not want to replace the hard drive.
With this restore HP Recovery disk set, you could replace a defective hard drive and use this disk set to your HP system back as it was when shipped. Then, you could put your data saved on your system.
-
Pavilion p6330f PC: SMART Test: SMART short Self Test FAILED
I had so many problems with this computer. Whenever I have turn it off then go turn back will go to Recovery Manager. I did run the computer health check and did the basic test and Test drive both hard say Test INTELLIGENT: SMART short Self Test FAILED. What does that mean?!
Hello
It simply means: the HARD drive is about to die. Please save all your data if you could and be prepared to replace the HARD drive. Is your machine still under warranty? If so, please contact HP for replacement
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
Kind regards.
-
Hardware diagnostics: "SMART short Self Test - failed" and "targeted read Test Failed.
Original title: "SMART short Self Test - failed" and "targeted read Test Failed", all the patches?
When using PC checkup of Dell I get the following errors; during the analysis of the material. "SMART short self-test - failed" and "targeted read Test Failed", all the patches?
Hello Duane,
Teke section of the Web site that speaks of similar problem.
http://forums.techguy.org/hardware/906455-smart-short-self-test-fail.html
The problem is with the hardware and you can get in touch with Dell computers.
-
short Smart that self-test failed again, can it be resolved to spend? HP Pavilion 5220y
Hello
Not really, it's a pretty good indication that your HARD drive starts to fail and must be replaced.
Kind regards
DP - K
-
XPS12 SMART short self-test fail WHD16 LY6
"When you run the Dell ' Checkup" utility on the SSD drive, the drive will fail with:
SMART short self-test fails WHD16 LY6
The remaining tests are ignored. The suggestion is to update the firmware. However, my drive is:
LITEONIT LMT-256M6M 256GB mSATA
and I can only find firmware on the Dell site for both LITEONIT SSD 256 GB drives, or precisely what mine are. (Only LITEONIT LCS-256M6S 2.5 256 GB and LITEONIT LMT-256M3M MSATA 256Go are listed).
I have the latest drivers for the disk (9Q23_Storage_Driver_X6KKJ_WN_11.5.0.1207_A01. (EXE)
Are there available firmware, and if so where is it please? Otherwise, what is the next step?
Thank you.
Thanks, EJN - F12 diagnostics appear clean. I guess that I'm worried about this then.
Maybe you are looking for
-
I rebuilt my mail and now most of it is gone!
I have rebuilt my e-mail and now I have only 10 emails when I got about 4000 front. I need the post for the purpose of work. I tried to restore to where it has been via the time machine... It seemed that the mail is returned, and then everything disa
-
previous versions of files available for recovery "windows server backup.
I use "windows server backup" to back up my Windows Server 2008R2 and R2 for Windows Server 2012 boxes. Using the graphical user interface of 'windows split backup', I can: o search the various backups on disk o down through the tree of a given insta
-
upgrading the graphics card in a presario cq57 notebook
is it possible to update more upgrade to the game? I heard a lot of talk about the cards being integrated in the motherboard, so I can't replace it Thank you
-
Having just bought this camera, partly because of its ability to zoom, I was surprised to see the range shown on the screen, don't stop at 40 X, but continue to 160 X I just took pictures of trees in the distance at 40 X, 80 X and 160 X, and they see
-
ATI Radeon HD 4600 Series AGP Grapics card does not work since the installation of service windows 7 pack has worked before