Shortcut icons disappear - Win 7 64 Pro
Recently, I installed Win 7 64 bit Pro on my PC with a new HARD drive that is partitioned C: for the system and programs and E: for data. HDD back, put in place in a similar way, has Win 7 64 bit Ultimate installed and did not have the problem described below.
On my desk, I have many shortcuts for programs that are installed on the C: Partition, in addition, five shortcuts that refer to the library of records related to E: Partition of data. I have confirmed that these five icons are addressing their E: locations. They are not broken links. They may well sit on the desktop, is not used for several days, but it only shortcuts to the icons of programs.
From time to time, these five specific icons disappear without apparent reason. Here today, gone tomorrow, kind of thing. No other icons are affected. I can't tie this action to a particular event, so I can't determine the cause.
Can someone please provide a fix for this annoying problem.
Hi Nasho,
It seems to be a problem with missing or damaged system files, or due to the corruption of the user profiles. I would like to know some information about this problem so that we can help you further.
1. do you get any error code or error message while starting?
2 are you facing this problem after the installation of any program/app?
I would suggest trying the following methods and check if it works for you.
Method 1:
Put the computer in a clean boot state, and check if the problem persists. This is to check if the problem is caused due to any third-party program or app.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135
Note: After the boot minimum troubleshooting step, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.
Method 2:
Run the Analysis System File Checker and check if it helps. This analysis will help you find and replace missing or corrupted system files.
Use the System File Checker tool to repair missing or corrupted system files:
http://support.Microsoft.com/kb/929833/en-us
Method 3:
Create a new user account and verify. This is to check if the problem is caused due to the corruption of user profiles or not.
Create a user account:
http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-7
If the problem does not persist in the new user account, then try the steps in the following article from Microsoft Help to fix the damaged user profile.
http://Windows.Microsoft.com/en-us/Windows/fix-corrupted-user-profile#1TC=Windows-7
Please reply with the status of the issue so that we can better help you.
Tags: Windows
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This could be corrupt user account. I suggest you to check if you are facing the same question in the user account new or different administrator account.
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