shortcut key to increase the volume is no longer working

I used to be able to press fn + the "up/down" arrow to raise and lower the volume, but since one of these updates to windows, this function no longer works.  It is very annoying, because now I have to move my mouse touchpad to its little icon in the corner and listen to jarring 'BEEP' in my headphones every time I want to adjust the volume.

It's very weird, because the "fn + ' button still works with the other shortcuts: for example, fn + F7 is still the brighter screen, etc.  Only the volume button, I use the most, has stopped working.

I looked everywhere to try to find where I can fix this, but no use.  These windows updates are sometimes annoying, because they occur without direct permission and always seem to ruin what was once entirely well work.

I have Windows Vista Home Premium 2007, on a Toshiba computer that I bought in late 2007.

Can someone help me solve this problem?  It seems that it should be easily fixable, but I am at a loss.

Hello evelynann,

Thank you for visiting the website of Microsoft Windows Vista Community.

How long this issue has taken place and is there any hardware or software changes made to create this problem?  If so I suggest do a system restore to the point that it work properly.  I would also go on the manufactures website and download the utility, which allows me to use the fn keys.

System restore

www.Toshiba.com

Let us know if these steps solve your problem.  I hope the information is useful.

Kind regards

Anthony
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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