shortcut on the desktop icons disappear in windows 7.

Hello, good morning.

I'm back with yet another question.

I've recently converted to Windows 7 from XP Pro and have had problems. This last is rather strange. It seems only to happen Monday a.m.. The shortcut icons disappear from the desktop. Today - Monday - they have waited until between 10 and 11:00 go AWOL, but have been known to leave earlier.

I tried a few remedies offered online following (Yes, the 'Show icons' box is checked) and so far nothing seems to improve the situation.

I am currently using Windows 7 Service Pack 1.

I use the software on a Dell Optiplex 380 which has been upgraded to 2 GB of RAM - processor is an Intel Core 2 DUO 2.93 GHz - it is a 32-bit operating system.

I managed to find a number (KB 2670504) on the Microsoft Web site. This document or software fix or anything that was to offer a solution to the problem, but I wasn't able to find it on the Web site.

I can only say that I had no problems like this with the faithful XP software. It ran like a champ. But I guess time marches on.

Any help will be greatly appreciated.

Kind regards

Rudy Hemmann

Hi Rudy,.

Apology in the delay in the response.

This could be corrupt user account. I suggest you to check if you are facing the same question in the user account new or different administrator account.

Create a new user account-
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

If you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

 

For reference: here's the 2670504 KB that you are locking for: http://support.microsoft.com/kb/2670504/en-us

Keep us informed.

Tags: Windows

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