Should I turn off the keyboard and bluetooth mouse off?

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  Hello rad trp,.

  Thank you for using communities Support from Apple!

  From your post, I understand that your keyboard and trackpad on your MacBook Pro are unresponsive and now you see the Bluetooth set up screen on the computer. I also see that you tried to reset the SMC, but that doesn't seem to work because the built-in keyboard do not respond.

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  FredMcD said

  Keep a log of when this happens. What did you do when...

  Check the batteries.

  Hello

  Thanks for the help

  Just for information:

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  Concerning

  R

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• Locking of the keyboard and the mouse after update Windows7

  System: HP 3135 Pro

  Windows 7 Prof 64 bit

  Microsoft wired keyboard 600

  Mouse Logitech RX250

  This problem started on October 16:

  After the automatic updates of Windows, the keyboard and mouse locked. Only to start in secure mode and come back with the widows, restore the system to a previous point, it is possible to activate the keyboard and the mouse again.

  Now, I turn off the automatic updates, to avoid the system freezes again.

  The Microsoft forum is not clear about this error, would be something regarding the HP computer?

  Any help is welcome.

  Hello

  There were some problems with the last batch of reviews/recommended Windows updates this month this.

  Among the updates disabled device USB 2.0 from a USB vendor specific drivers. I found a web reference that can explain what has happened to you. I think that the update has been removed from Windows Update. This article may shed some light on your problem.

  You can install each update manually until you find the cause of your problem. Unfortunately, when you find it you will have to restore the system again and avoid this update. Or Microsoft could have pulled the offending update.

  Is it only a matter of HP? Impossible to comment on.

  I've updated HP four systems, a Dell laptop and a system tailor-made without any problem.

  You really don't want to permanently disable future updates of Windows.

  Jaco

  I'm not an employee of ch *.

  "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

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  Office 810-150se (Win 8.1)
  17 t - j000 Notebook (Win 8 upgraded to Win 8.1)
  H8 1380t CTO Office (Win 7)
  560z Desktop (Win 7)

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  Custom build: (Win XP upgraded to Windows 7)