Should what Version of Photosmart I install if I 10.6.8 BONES and HP Deskjet F4280

I downloaded the version of Photosmart for OS 10.6.  When installing offered five versions of Photosmart and I was instructed to choose the correct version.  Here are the available versions:

Photosmart 3200 series

Photosmart C3100 series

Photosmart C4100 series

Photosmart C5100 series

Photosmart Pro B9100 series

I can't determine what version of Photosmart choose (during installation).

Thanks for any help!

Hi Shlomi,

In fact, we had already installed the same driver package, you suggested.  But when we looked at the HP software installed in the Applications folder was not.  A day or two later, when we looked again the software HP was right there in the Applcations folder.

You are correct that we have tried to install PhotoSmart package isn't what we need.  And you were also correct about the driver package, you suggested.  Scanning works now.  But still no successful printing.  The printer and the software indicate that the ink levels are full, but it fails to print.  I think that we need new ink cartridges.  We have tried to clean the heads, but it did not help.  No ink at all is being printed.

If you have any other suggestions, we're all ears.

Thank you

Jessica

P. S.  Our problem is solved, but we cannot find a button Kudos or problem solved.  Thanks again for your help!

Tags: HP Printers

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