Signature in CC app gets "you have been disconnected.
Had a pop up that says an update is available, click on the Adobe Updater, then opens the CC with the sign in the columns. I get my info, turns the small wheel, then I get "You have been disconnected" Please sign in to continue...
Don't know what to do. Does anyone have a solution for this? Thanks in advance.
I went through these stages and haven't seen anything offline. So until I come back here to tell you that it did not work I launched the application of CC and tried signing in. It worked. I don't know what was the cause, but he seems himself to have worked on its own.
Thanks for your help Megha.
Tags: Adobe
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Hi GESH78,
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This issue may be caused if you are using the proxy settings, incorrect settings or store waiting for update needs to be installed on your computer. I would suggest trying the following steps and check if it helps.
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I get the message "You have been disconnected" - can not connect to download applications
I get the message "You have been disconnected", even after the CC update. I created a new account today and have tried to uninstall and reinstall CC, but nothing has changed.
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After checking the forums, it seems to have occurred to many people. I wouldn't not so antsy if it wasn't for the fact that I need to immediately access a project.
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OK, so I've resorted to Twitter, but a lovely person under the name of Britt @AdobeCare gave me a helping hand, we were able to solve the problem. I post the links she sent me, I hope they will be useful to anyone who has the same problem.
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If this happens to you, try this:
Open Finder, click Go (next to file, display, editing, etc.) and click go to folder...
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Click here for other ways to find the hidden folder: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
This is ultimately what has worked for me. After you delete the .db file, I revived CC and signed without problem.
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XO
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Please check the help below document:
https://helpx.Adobe.com/creative-cloud/KB/unable-login-creative-cloud-248.html
You can also view the nets below where this issue has been addressed:
How I fixed it: you have been signed in about 2 minutes!
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I now get a message "You have been disconnected" whenever I try to connect to the desktop creative cloud application.
I tried without success to the following:
- Uninstall and then reinstall the creative cloud application.
- Rename the OOBE centenarians OOBE folder.
- The deletion of all in the SLCache.
All of these answers have been proposed on these forums or support. None have worked.
I'm on a composition of the team.
I am currently using Adobe Creative Suite CS5.5.
I am on a Mac in the Mavericks (OSX 10.9).
Nothing seems to work and I was forwarded from one Department to the thing of support chat window.
Someone for the love of God, please help.
I would like to share with you the solution that worked for me.
It's the walkthrough, I followed, guided by Tariq to the live Adobe chat service:
1: open Activity monitor of spotlight and end partner Adobe all processes. You can find the process as AAMupdater, AAMupdater notify, Adobe crash the daemon process.
2: Open a window in the Finder, select go > go to folder option, type in ~/Library and press to enter.
3: now navigate to Application Support/Adobe/OOBE /... folder.
4: delete the opm under OOBE.
5: OOBE and rename it OOBEold.
6: Check if you have AAMupdater in the same place.
7: Please rename it to AAMupdaterold.
8: click on icon on the desktop creative cloud gear application and choose leave Creative Cloud.
9: then launch, connect, and click on the applications tab.
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