SIGNATURE, THE PROBLEM

I'm the only user on my laptop with my user id and password assigned. When I connect, it will sign me the but will record me immediately. How can I can solve this problem?

Do a repair on an infected machine installation is trivial and the rest of the information you give is dusting.

"Alitaptap" - your logon fails, perhaps due to malware or other profiles corruption caused by the fault of hardware. There is no way of knowing who he is without working with the machine to manual control. There are some things you can try, but all of them require a fairly high level of computer skills. You know yourself the best and if you take the machine to a local professional with a good reputation. If you decide to do, do not use a type of BigComputerStore/GeekSquad of the place.

Try to log on to the built-in Administrator account. In XP Home, start the computer in Mode safe. This, by repeatedly pressing the F8 key as the computer starts. This will put you in the right menu. Navigate using your arrow up; the mouse does not work here. Once in safe mode, you will see the normally hidden administrator account. The default password is white.

In XP Pro, you don't need to go to Safe Mode. In the home screen, do Ctrl-Alt-Del twice to get the classic Windows logon box. Type in "Administrator" and the password that you assigned when you set up Windows.

If you have XP Pro or Media Center and have been using the account administrator for your regular work, and therefore the only one user account on the system, all the work will be done with specialized rescue CD outside of Windows.

If you are able to connect to the built-in Administrator account, go through the malware removal steps on the link below. Do not skip the preparatory work.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

If you are not able to connect to the built-in Administrator (or if you have XP Pro/Media Center and have been using the built-in Administrator account), you will be able to see what is happening on the system and examine the entry winlogon in the registry using a Bart PE or other specialized rescue system.

If you do not have the skills/equipment of computers to do all this but don't want to pay a professional, then backup your data outside of Windows, test the equipment to ensure it is healthy and do a clean installation of Windows.

Please let me know if you need information about this procedure none of this. Please include a description of your computer and what version of XP you have - Home/Pro/Media Center.

MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

Similar Questions

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    MS advice on the conduct of clean install.

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    [ongoing] com.Apple.lateragent.plist

    com.Apple.locationmenu.plist [loading]

    [ongoing] com.Apple.LSD.plist

    [ongoing] com.Apple.maspushagent.plist

    com.Apple.mbbackgrounduseragent.plist [loading]

    com.Apple.mbfloagent.plist [loading]

    com.Apple.mbuseragent.plist [loading]

    com.Apple.mdmclient.agent.plist [loading]

    com.Apple.mdworker.32bit.plist [loading]

    com.Apple.mdworker.bundles.plist [loading]

    com.Apple.mdworker.isolation.plist [loading]

    com.Apple.mdworker.LSB.plist [loading]

    com.Apple.mdworker.mail.plist [loading]

    com.Apple.mdworker.shared.plist [loading]

    com.Apple.mdworker.single.plist [loading]

    [ongoing] com.Apple.mdworker.sizing.plist

    [ongoing] com.apple.metadata.SpotlightNetHelper.plist

    com.Apple.metadata.mdbulkimport.plist [loading]

    [ongoing] com.Apple.metadata.mdflagwriter.plist

    com.Apple.metadata.mdwrite.plist [loading]

    com.Apple.midiserver.plist [loading]

    com.Apple.navd.plist [loading]

    com.Apple.neagent.plist [loading]

    com.Apple.netauth.user.auth.plist [loading]

    com.Apple.netauth.user.GUI.plist [loading]

    com.Apple.noticeboard.agent.plist [loading]

    [ongoing] com.Apple.notificationcenterui.plist

    [ongoing] com.Apple.nsurlsessiond.plist

    com.Apple.nsurlstoraged.plist [loading]

    com.Apple.parentalcontrols.check.plist [loading]

    [ongoing] com.Apple.pboard.plist

    [ongoing] com.Apple.PBS.plist

    [ongoing] com.Apple.photolibraryd.plist

    com.Apple.pictd.plist [loading]

    [ongoing] com.Apple.pluginkit.PKD.plist

    com.Apple.pluginkit.pkreporter.plist [loading]

    com.Apple.powerchime.plist [loading]

    [ongoing] com.Apple.printtool.agent.plist

    com.Apple.printuitool.agent.plist [loading]

    com.Apple.QuickLook.32bit.plist [loading]

    com.Apple.QuickLook.config.plist [loading]

    com.Apple.QuickLook.plist [loading]

    com.Apple.QuickLook.UI.helper.plist [loading]

    com.Apple.RCD.plist [loading]

    [ongoing] com.Apple.recentsd.plist

    [ongoing] com.Apple.reversetemplated.plist

    com.Apple.rtcreportingd.plist [loading]

    com.Apple.safaridavclient.plist [loading]

    [ongoing] com.Apple.scopedbookmarkagent.XPC.plist

    com.apple.screensharing.MessagesAgent.plist [loading]

    com.Apple.screensharing.agent.plist [loading]

    com.Apple.SCROD.plist [loading]

    [ongoing] com.Apple.secd.plist

    [ongoing] com.Apple.secinitd.plist

    com.apple.security.DiskUnmountWatcher.plist [loading]

    com.Apple.Security.agent.plist [loading]

    [ongoing] com.Apple.Security.cloudkeychainproxy.plist

    com.Apple.Security.idskeychainsyncingproxy.plist [loading]

    [operation] com.apple.security.keychain - circle - notification.plist

    [ongoing] com.Apple.sharingd.plist

    [ongoing] com.Apple.soagent.plist

    com.Apple.softwareupdate_notify_agent.plist [loading]

    com.Apple.speech.speechdatainstallerd.plist [loading]

    com.Apple.speech.speechsynthesisd.plist [loading]

    [ongoing] com.Apple.speech.synthesisserver.plist

    [ongoing] com.Apple.spindump_agent.plist

    [ongoing] com.apple.spotlight.IndexAgent.plist

    [ongoing] com.Apple.storeaccountd.plist

    [ongoing] com.Apple.storeassetd.plist

    [ongoing] com.Apple.storedownloadd.plist

    com.Apple.storeinappd.plist [loading]

    [ongoing] com.Apple.storelegacy.plist

    com.Apple.storeuid.plist [loading]

    [ongoing] com.Apple.suggestd.plist

    [ongoing] com.Apple.swcd.plist

    [ongoing] com.Apple.syncdefaultsd.plist

    com.apple.syncservices.SyncServer.plist [loading]

    com.Apple.syncservices.uihandler.plist [loading]

    com.Apple.systemprofiler.plist [loading]

    com.Apple.talagent.plist [loading]

    [ongoing] com.Apple.tccd.plist

    [ongoing] com.Apple.telephonyutilities.callservicesd.plist

    com.Apple.thermaltrap.plist [loading]

    [ongoing] com.Apple.tiswitcher.plist

    com.Apple.trustd.agent.plist [loading]

    com.apple.universalaccessAuthWarn.plist [loading]

    com.Apple.universalaccesscontrol.plist [loading]

    [ongoing] com.Apple.universalaccessd.plist

    com.Apple.unmountassistant.UserAgent.plist [loading]

    [ongoing] com.Apple.usernoted.plist

    com.Apple.warmd_agent.plist [loading]

    com.Apple.webinspectord.plist [loading]

    [ongoing] com.apple.wifi.WiFiAgent.plist

    com.Apple.XPC.loginitemregisterd.plist [loading]

    com.Apple.XPC.otherbsd.plist [loading]

    [loading] org.openbsd.ssh - agent.plist

    Launch system demons:

    bootps.plist [no charge]

    [ongoing] com.apple.AirPlayXPCHelper.plist

    com.apple.AppleFileServer.plist [loading]

    com.apple.AssetCacheLocatorService.plist [loading]

    com.apple.CommCenterRootHelper.plist [loading]

    com.apple.CoreRAID.plist [loading]

    [ongoing] com.apple.CrashReporterSupportHelper.plist

    com.apple.DesktopServicesHelper.plist [loading]

    com.apple.DumpGPURestart.plist [loading]

    com.apple.DumpPanic.plist [loading]

    [ongoing] com.apple.FileCoordination.plist

    com.apple.FileSyncAgent.sshd.plist [no charge] (2015-08-22) -no signature!

    com.apple.FontWorker.plist [loading]

    com.apple.GSSCred.plist [loading]

    com.apple.GameController.gamecontrollerd.plist [loading]

    com.apple.IFCStart.plist [loading]

    com.apple.IOAccelMemoryInfoCollector.plist [loading]

    com.apple.IOBluetoothUSBDFU.plist [loading]

    [loading] com.apple.Kerberos.digest - service.plist

    com.apple.Kerberos.kadmind.plist [loading]

    com.apple.Kerberos.kcm.plist [loading]

    [ongoing] com.apple.Kerberos.kdc.plist

    com.apple.Kerberos.kpasswdd.plist [loading]

    [ongoing] com.apple.KernelEventAgent.plist

    [loading] com.apple.MRTd.plist (2015-08-22) -invalid signature!

    com.apple.ManagedClient.cloudconfigurationd.plist [loading]

    com.apple.ManagedClient.enroll.plist [loading]

    com.apple.ManagedClient.plist [loading]

    com.apple.ManagedClient.startup.plist [no charge]

    [ongoing] com.apple.MobileFileIntegrity.plist

    com.apple.NetBootClientStatus.plist [no charge]

    com.apple.NetworkDiagnostics.plist [loading]

    com.apple.NetworkLinkConditioner.plist [loading]

    com.apple.NetworkSharing.plist [loading]

    [ongoing] com.apple.ODSAgent.plist

    com.apple.PCIELaneConfigTool.plist [loading]

    com.apple.PasswordService.plist [no charge]

    com.apple.RFBEventHelper.plist [loading]

    com.apple.RemoteDesktop.PrivilegeProxy.plist [loading]

    com.apple.ReportCrash.Root.plist [loading]

    com.apple.ReportPanicService.plist [loading]

    com.apple.SCHelper.plist [loading]

    [ongoing] com.apple.SubmitDiagInfo.plist

    [ongoing] com.apple.TMCacheDelete.plist

    com.apple.TrustEvaluationAgent.system.plist [loading]

    com.apple.UserEventAgent-[ongoing] System.plist

    com.apple.UserNotificationCenter.plist [loading]

    [ongoing] com.apple.WindowServer.plist

    com.apple.WirelessRadioManagerd-[ongoing] osx.plist

    com.Apple.afpfs_afpLoad.plist [loading]

    com.Apple.afpfs_checkafp.plist [loading]

    [loading] com.apple.airplaydiagnostics.server.mac.plist (2015-08-26) -/AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!

    com.Apple.airport.wps.plist [loading]

    [ongoing] com.Apple.airportd.plist

    com.Apple.AKD.plist [loading]

    com.Apple.Alf.agent.plist [loading]

    com.Apple.appleseed.fbahelperd.plist [loading]

    com.Apple.applessdstatistics.plist [loading]

    [ongoing] com.Apple.APSD.plist

    [ongoing] com.Apple.aslmanager.plist

    com.Apple.atrun.plist [no charge]

    [ongoing] com.Apple.audio.coreaudiod.plist

    [ongoing] com.Apple.audio.systemsoundserverd.plist

    com.Apple.auditd.plist [loading]

    [ongoing] com.Apple.autofsd.plist

    com.Apple.automountd.plist [loading]

    com.Apple.avbdeviced.plist [loading]

    com.Apple.awacsd.plist [loading]

    [ongoing] com.Apple.awdd.plist

    com.Apple.backupd-[ongoing] auto.plist

    com.Apple.backupd.plist [loading]

    [ongoing] com.Apple.blued.plist

    com.apple.bluetoothReporter.plist [loading]

    com.Apple.bluetoothaudiod.plist [loading]

    com.Apple.bnepd.plist [loading]

    com.Apple.BSD.dirhelper.plist [loading]

    [ongoing] com.Apple.cache_delete.plist

    [ongoing] com.Apple.cfprefsd.XPC.daemon.plist

    [loading] com.apple.cloudfamilyrestrictionsd - mac.plist

    com.apple.cmio.AVCAssistant.plist [loading]

    com.apple.cmio.AppleCameraAssistant.plist [loading]

    com.apple.cmio.IIDCVideoAssistant.plist [loading]

    com.apple.cmio.VDCAssistant.plist [loading]

    com.apple.cmio.iOSScreenCaptureAssistant.plist [loading]

    com.Apple.colorsyncd.plist [loading]

    com.Apple.comsat.plist [no charge]

    [ongoing] com.Apple.configd.plist

    [loading] com.apple.configureLocalKDC.plist (2015-08-22) -no signature!

    com.Apple.corecaptured.plist [loading]

    [ongoing] com.Apple.coreduetd.OSX.plist

    [ongoing] com.Apple.CoreServices.AppleEvents.plist

    com.Apple.CoreServices.appleid.Passwordcheck.plist [loading]

    [ongoing] com.Apple.CoreServices.launchservicesd.plist

    [ongoing] com.Apple.CoreServices.sharedfilelistd.plist

    [ongoing] com.Apple.coreservicesd.plist

    com.Apple.corestorage.corestoraged.plist [loading]

    com.Apple.corestorage.corestoragehelperd.plist [loading]

    [ongoing] com.Apple.coresymbolicationd.plist

    com.Apple.csrutil.report.plist [loading]

    [ongoing] com.Apple.ctkd.plist

    [ongoing] com.apple.cvmsServ.plist

    com.Apple.diagnostic.uuidpathd.plist [loading]

    [ongoing] com.Apple.diagnosticd.plist

    [ongoing] com.Apple.diskarbitrationd.plist

    com.Apple.diskmanagementd.plist [loading]

    com.Apple.diskmanagementstartup.plist [no charge]

    com.Apple.displaypolicyd.plist [loading]

    [ongoing] com.Apple.distnoted.XPC.daemon.plist

    com.Apple.dnsextd.plist [no charge]

    com.Apple.dpaudiothru.plist [loading]

    com.Apple.DPD.plist [loading]

    com.Apple.dspluginhelperd.plist [loading]

    com.Apple.DVDPlayback.SetRegion.plist [loading]

    com.Apple.dynamic_pager.plist [loading]

    com.Apple.eapolcfg_auth.plist [loading]

    com.Apple.eFax.plist [no charge] (2015-08-22) -no signature!

    [loading] com.apple.efilogin - helper.plist

    [loading] com.apple.emlog.plist (2015-08-22) -invalid signature!

    com.Apple.Emond.aslmanager.plist [loading]

    com.Apple.Emond.plist [loading]

    com.Apple.EPPC.plist [loading]

    com.Apple.familycontrols.plist [loading]

    com.Apple.findmymac.plist [loading]

    com.Apple.findmymacmessenger.plist [loading]

    com.Apple.firmwaresyncd.plist [no charge]

    com.Apple.fontd.plist [loading]

    com.Apple.fontmover.plist [loading]

    [ongoing] com.Apple.fseventsd.plist

    [no charge] com.apple.ftp - proxy.plist

    com.Apple.Getty.plist [no charge]

    [loading] com.apple.gkreport.plist (2015-09-29) -no signature!

    com.Apple.GSSD.plist [loading]

    com.Apple.hdiejectd.plist [loading]

    [ongoing] com.Apple.hidd.plist

    com.Apple.hidfud.plist [loading]

    [ongoing] com.Apple.icloud.findmydeviced.plist

    [ongoing] com.Apple.iconservices.iconservicesagent.plist

    [ongoing] com.Apple.iconservices.iconservicesd.plist

    [ongoing] com.Apple.ifdreader.plist

    com.Apple.installandsetup.systemmigrationd.plist [loading]

    [ongoing] com.Apple.installd.plist

    com.Apple.Installer.osmessagetracing.plist [loading]

    com.Apple.kcproxy.plist [loading]

    com.Apple.kdumpd.plist [no charge]

    [ongoing] com.Apple.kextd.plist

    com.Apple.kuncd.plist [loading]

    com.Apple.locate.plist [no charge] (2015-08-22) -no signature!

    [ongoing] com.Apple.locationd.plist

    com.Apple.lockd.plist [loading]

    com.Apple.logD.plist [failure]

    [ongoing] com.Apple.logind.plist

    com.apple.loginwindow.LFVTracer.plist [loading]

    [ongoing] com.Apple.loginwindow.plist

    com.Apple.logkextloadsd.plist [loading]

    [ongoing] com.Apple.LSD.plist

    [ongoing] com.apple.mDNSResponder.plist

    com.apple.mDNSResponderHelper.plist [loading]

    com.Apple.mbsystemadministration.plist [loading]

    com.Apple.mbusertrampoline.plist [loading]

    com.Apple.mdmclient.daemon.plist [loading]

    com.Apple.mdmclient.daemon.runatboot.plist [no charge]

    [ongoing] com.Apple.metadata.MDS.index.plist

    [ongoing] com.Apple.metadata.MDS.plist

    com.Apple.metadata.MDS.scan.plist [loading]

    com.Apple.metadata.MDS.spindump.plist [loading]

    com.Apple.MSRPC.echosvc.plist [no charge]

    com.Apple.MSRPC.lsarpc.plist [loading]

    com.Apple.MSRPC.mdssvc.plist [loading]

    com.Apple.MSRPC.Netlogon.plist [loading]

    com.Apple.MSRPC.Srvsvc.plist [loading]

    com.Apple.MSRPC.Wkssvc.plist [loading]

    com.Apple.mtmd.plist [loading]

    com.Apple.mtmfs.plist [no charge]

    [ongoing] com.Apple.nehelper.plist

    com.Apple.nesessionmanager.plist [loading]

    com.Apple.netauth.sys.auth.plist [loading]

    com.Apple.netauth.sys.GUI.plist [loading]

    [ongoing] com.Apple.netbiosd.plist

    [ongoing] com.Apple.networkd.plist

    [ongoing] com.Apple.networkd_privileged.plist

    com.Apple.newsyslog.plist [loading]

    com.Apple.nfsconf.plist [loading]

    com.Apple.nfsd.plist [loading]

    com.Apple.NIS.ypbind.plist [loading]

    com.Apple.noticeboard.State.plist [loading]

    [ongoing] com.Apple.notifyd.plist

    [ongoing] com.Apple.nsurlsessiond.plist

    com.Apple.nsurlstoraged.plist [loading]

    [ongoing] com.Apple.ocspd.plist

    com.Apple.odproxyd.plist [no charge]

    [ongoing] com.Apple.opendirectoryd.plist

    [loading] com.apple.periodic - daily.plist

    [loading] com.apple.periodic - monthly.plist

    [loading] com.apple.periodic - weekly.plist

    com.Apple.pfctl.plist [loading]

    com.Apple.PFD.plist [loading]

    com.Apple.platform.ptmd.plist [loading]

    [ongoing] com.Apple.powerd.plist

    com.Apple.powerd.SWD.plist [loading]

    com.Apple.preferences.TimeZone.AdminTool.plist [loading]

    com.Apple.preferences.TimeZone.Auto.plist [loading]

    com.Apple.printtool.daemon.plist [loading]

    com.Apple.racoon.plist [loading]

    com.Apple.remotepairtool.plist [loading]

    [ongoing] com.Apple.revisiond.plist

    com.Apple.rootless.init.plist [loading]

    com.Apple.rpcbind.plist [loading]

    [ongoing] com.Apple.sandboxd.plist

    com.Apple.screensharing.plist [loading]

    com.Apple.scsid.plist [loading]

    [ongoing] com.Apple.secinitd.plist

    com.apple.security.FDERecoveryAgent.plist [no charge]

    com.Apple.Security.agent.login.plist [loading]

    com.Apple.Security.authhost.plist [loading]

    [ongoing] com.Apple.Security.syspolicy.plist

    [ongoing] com.Apple.securityd.plist

    [ongoing] com.Apple.securityd_service.plist

    com.Apple.sessionlogoutd.plist [loading]

    com.Apple.SMB.preferences.plist [loading]

    com.Apple.smbd.plist [no charge]

    com.Apple.softwareupdate_download_service.plist [loading]

    com.Apple.softwareupdate_firstrun_tasks.plist [loading]

    [ongoing] com.Apple.softwareupdated.plist

    com.Apple.speech.speechsynthesisd.plist [loading]

    [ongoing] com.Apple.spindump.plist

    com.Apple.startupdiskhelper.plist [loading]

    com.Apple.statd.notify.plist [loading]

    com.Apple.storagekitd.plist [loading]

    [ongoing] com.Apple.storeaccountd.daemon.plist

    com.Apple.storeagent.daemon.plist [loading]

    com.Apple.storeassetd.daemon.plist [loading]

    com.Apple.storedownloadd.daemon.plist [loading]

    com.Apple.storereceiptinstaller.plist [loading]

    [ongoing] com.Apple.suhelperd.plist

    [ongoing] com.Apple.symptomsd.plist

    com.Apple.sysdiagnose.plist [loading]

    [ongoing] com.Apple.syslogd.plist

    [ongoing] com.Apple.sysmond.plist

    com.Apple.system_installd.plist [loading]

    com.Apple.systemkeychain.plist [loading]

    com.Apple.SystemPreferences.Installer.plist [loading]

    com.Apple.systemstats.analysis.plist [loading]

    com.Apple.systemstats.daily.plist [loading]

    [ongoing] com.Apple.systemstatsd.plist

    [loading] com.apple.taskgated - helper.plist

    [ongoing] com.Apple.taskgated.plist

    [ongoing] com.Apple.tccd.System.plist

    com.Apple.thermald.plist [loading]

    com.Apple.trustd.plist [loading]

    com.Apple.ucupdate.plist [loading]

    com.Apple.uninstalld.plist [loading]

    com.Apple.unmountassistant.sysagent.plist [loading]

    com.apple.updateEFIDesktopPicture.plist [loading]

    [ongoing] com.Apple.Usbd.plist

    [ongoing] com.Apple.usbmuxd.plist

    com.Apple.UUCP.plist [no charge]

    [loading] com.apple.var - db-dslocal - backup.plist

    com.Apple.vsdbutil.plist [loading]

    [ongoing] com.Apple.warmd.plist

    [ongoing] com.Apple.watchdogd.plist

    [ongoing] com.Apple.wdhelper.plist

    com.Apple.wifid.plist [loading]

    [ongoing] com.Apple.wirelessproxd.plist

    com.Apple.wwand.plist [loading]

    [ongoing] com.Apple.XPC.SMD.plist

    com.Apple.XPC.uscwoap.plist [loading]

    com.Apple.Xsan.plist [no charge]

    com.Apple.xsandaily.plist [no charge]

    com.Apple.xscertadmin.plist [no charge]

    [no charge] com.apple.xscertd - helper.plist

    com.Apple.xscertd.plist [no charge]

    com.vix.cron.plist [loading]

    exec.plist [no charge]

    finger.plist [no charge]

    FTP.plist [no charge]

    login.plist [no charge]

    ntalk.plist [no charge]

    org.Apache.httpd.plist [no charge] (2015-08-22) -no signature!

    [no charge] org.cups.cups - lpd.plist

    [loading] org.cups.cupsd.plist (2015-08-22) -invalid signature!

    [no charge] org .net - snmp.snmpd.plist (2015-09-09) -no signature!

    [operation] org.ntp.ntpd.plist (2015-08-22) -no signature!

    org.openldap.slapd.plist [no charge]

    org.Postfix.master.plist [loading]

    [loading] org.postfix.newaliases.plist (2015-08-22) -no signature!

    Shell.plist [no charge]

    [loading] ssh.plist (2015-08-20) -no signature!

    Telnet.plist [no charge]

    TFTP.plist [no charge]

    Launch officers:

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-01-29) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-09-04) [Support]

    [loading] com.symantec.errorreporter - periodicagent.NFM.plist (2016-02-27) [Support]

    [operation] com.symantec.uiagent.application.NFM.plist (2016-01-20) [Support]

    com.TeamViewer.TeamViewer.plist [no charge] (2015-03-02) [Support]

    com.TeamViewer.teamviewer_desktop.plist [no charge] (2015-03-02) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-01-29) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-01-29) [Support]

    [loading] com.adobe.fpsaud.plist (2016-01-29) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-02) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-09-04) [Support]

    [loading] com.symantec.SymLUHelper.NFM.plist (2016-01-20) [Support]

    [loading] com.symantec.UninstallerToolHelper.NFM.plist (2016-01-20) [Support]

    [operation] com.symantec.deepsight - extractor.NFM.plist (2016-01-20) [Support]

    [loading] com.symantec.errorreporter - periodic.NFM.plist (2016-02-27) [Support]

    [loading] com.symantec.liveupdate.daemon.NFM.plist (2016-01-20) [Support]

    [operation] com.symantec.nfm.wps.plist (2016-01-20) [Support]

    [operation] com.symantec.sharedsettings.NFM.plist (2016-01-20) [Support]

    [operation] com.symantec.symdaemon.NFM.plist (2016-01-20) [Support]

    [loading] com.teamviewer.Helper.plist (2015-03-02) [Support]

    com.TeamViewer.teamviewer_service.plist [no charge] (2015-03-02) [Support]

    [loading] com.westerndigital.WD - SmartWare - install .plist (2013-12-09) [Support]

    User launch officers:

    [failure] com.adobe.ARM. [...]. plist (2013-03-13) [Support]

    [loading] com.apple.SafariBookmarksSyncer.plist (2011-04-27) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    Apple-CCS-20151115-210320 UNKNOWN (missing value)

    Hidden BOINCManager Application (/ Applications/BOINCManager.app)

    SymSecondaryLaunch UNKNOWN (missing value)

    WDQuickView UNKNOWN (missing value)

    Other applications:

    [ongoing] com.apple.AccountPolicyHelper

    [ongoing] com.apple.AddressBook.ContactsAccountsService

    [ongoing] com.apple.AmbientDisplayAgent

    [ongoing] com.apple.BKAgentService

    [ongoing] com.apple.CloudPhotosConfiguration

    [ongoing] com.apple.CodeSigningHelper

    [ongoing] com.apple.DataDetectorsDynamicData

    [loading] com.apple.DesktopServicesHelper.DF80CD70 - 017F-4B5D-SUMMER-40059B1515C4

    com.apple.DictionaryServiceHelper [loading]

    com.apple.FCiCloudPrefUpdater [loading]

    com.apple.IASUtilities.IASCloudConfigHelper [loading]

    [ongoing] com.apple.ImageCaptureExtension2.73312

    [ongoing] com.apple.InputMethodKit.TextReplacementService

    com.apple.Localization.SetDefaultsService [loading]

    com.apple.MailServiceAgent [loading]

    [ongoing] com.apple.PerformanceAnalysis.animationperfd

    com.apple.SpeechRecognitionCore.brokerd [loading]

    [ongoing] com.apple.ViewBridgeAuxiliary

    com.Apple.accounts.DOM [loading]

    com.apple.appkit.xpc.sandboxedServiceRunner [loading]

    [ongoing] com.Apple.Authd

    com.Apple.cmio.registerassistantservice [loading]

    com.Apple.Facebook.XPC [loading]

    [ongoing] com.Apple.GEOD

    [loading] com.apple.gssd.DE000000-A086-0100-0000-000000000000

    com.Apple.hiservices-[ongoing] xpcservice

    [loading] com.apple.iBooksX - SecureUserDefaults

    [ongoing] com.apple.iCloudHelper

    [ongoing] com.apple.iTunesHelper.79392

    [ongoing] com.apple.imdpersistence.IMDPersistenceAgent

    com.apple.iokit.IOServiceAuthorizeAgent [loading]

    com.Apple.IOKit.ioserviceauthorized [loading]

    com.Apple.LinkedIn.XPC [loading]

    [loading] com.apple.mdworker.32bit.01000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.32bit.02000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.lsb.02000000-0000-0000-0000-000000000000

    [operation] com.apple.mdworker.mail.01000000-0000-0000-0000-000000000000

    [operation] com.apple.mdworker.mail.02000000-0000-0000-0000-000000000000

    [operation] com.apple.mdworker.mail.03000000-0000-0000-0000-000000000000

    [operation] com.apple.mdworker.mail.04000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.shared.00000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000

    [operation] com.apple.mdworker.shared.02000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.shared.03000000-0000-0000-0000-000000000000

    [operation] com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.single.01000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.single.02000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.single.03000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.single.04000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.single.05000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.single.06000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.single.07000000-0000-0000-0000-000000000000

    [loading] com.apple.mdworker.single.08000000-0000-0000-0000-000000000000

    com.apple.messages.BuddyPictureService [loading]

    com.Apple.SBD [loading]

    com.apple.security.XPCKeychainSandboxCheck [loading]

    com.apple.security.XPCTimeStampingService [loading]

    [loading] com.apple.security.agent.login.00000000-0000-0000-0000-0000000186A8

    [loading] com.apple.security.authhost.00000000-0000-0000-0000-0000000186A8

    com.apple.sharekit.EntitlementsHelper [loading]

    com.Apple.SystemAdministration.writeconfig [loading]

    com.Apple.tencentweibo.XPC [loading]

    com.Apple.tonelibraryd [loading]

    com.Apple.Twitter.XPC [loading]

    com.Apple.weibo.XPC [loading]

    [ongoing] com.Apple.XPC.launchd.oneshot.0x10000002.AppleSpell

    [ongoing] com.Apple.XPC.launchd.oneshot.0x10000005.EtreCheck

    com.HP.devicemonitor [failure]

    edu.Berkeley.BOINC.109152 [loading]

    Plug-ins Internet:

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]

    Java applet: 1.0.1 (2013-02-01)

    Default browser: 601 - SDK 10.11 (2016-01-20)

    AdobePDFViewerNPAPI: 15.010.20059 - SDK 10.8 (2016-02-17) [Support]

    FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]

    Silverlight: 4.1.10329.0 (2013-07-25) [Support]

    QuickTime Plugin: 7.7.3 (2016-01-20)

    Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 (2013-02-01)

    AdobePDFViewer: 15.010.20059 - SDK 10.8 (2016-02-17) [Support]

    RL Secure Layer plugin: Unknown - SDK 10.5 (2015-11-25) [Support]

    JavaAppletPlugin: Java 8 66 update build 17 (2015-11-29) check the version of

    User Plug-ins internet:

    WebEx64: 1.0 - SDK 10.6 (2014-10-10) [Support]

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    UploadManager: Unknown - SDK 10.5 (2015-11-25) [Support]

    ContentManager: Unknown - SDK 10.5 (2015-11-25) [Support]

    RocketEngine: Unknown - SDK 10.5 (2015-11-25) [Support]

    Safari extensions:

    AdBlock (2015-09-28)

    Norton Antivirus (2016-02-27)

    Audio Plug-ins:

    EcammAudioLoader: 1.0.3 - SDK 10.8 (2015-09-04) [Support]

    CallRecorder: v2.5.16 - 10.8 SDK (2015-09-04) [Support]

    3rd party preference panes:

    Dual (2013-10-26) [Support]

    Flash Player (2016-01-29) [Support]

    Java (2015-11-29) [Support]

    Perian (2011-07-23) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Korak: Disc size: 499,25 GB disc used: 366,14 GB

    Destinations:

    Rama1 [Local]

    Total size: 333,40 GB

    Total number of backups: 64

    An older backup: 2015-06-05, 11:06

    Last backup: 2016 - 03-08 at 12:47

    Backup disk size: too small

    Backup size GB 333,40 < (disc 366,14 GB X 3)

    Top of page process CPU:

    6% WindowServer

    2% fontd

    kernel_task 2%

    0% NFMWps

    0% SymDaemon

    Top of page process of memory:

    1.10 GB kernel_task

    NFMWps 426 MB

    SymDaemon 344 MB

    262 MB mdworker (13)

    213 MB mds_stores

    Virtual memory information:

    10.00 GB of free RAM

    5.91 used GB RAM (3.89 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    March 8, 2016, 09:59:45 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-095945_[redacted].crash

    / Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon

    8 March 2016, 09:57:45 self test - passed

    March 8, 2016, 09:03:53 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-090353_[redacted].cpu_reso urce.diag [details]

    March 8, 2016, 08:30:21 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-083021_[redacted].crash

    March 7, 2016, 18:30:53 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-183053_[redacted].cpu_reso urce.diag [details]

    March 7, 2016, 08:24:54 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-082454_[redacted].crash

    March 7, 2016, 06:44 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-064400_[redacted].crash

    March 6, 2016, 17:18:42 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-06-171842_[redacted].crash

    March 6, 2016, 16:02:54 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-06-160254_[redacted].cpu_reso urce.diag [details]

    March 5, 2016, 20:17:20 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-05-201720_[redacted].cpu_reso urce.diag [details]

    March 5, 2016, 15:21:28 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-05-152128_[redacted].cpu_reso urce.diag [details]

    1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.

    The test works on OS X 10.8 ("Mountain Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.

    Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.

    2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.

    There are ways to back up a computer that is not fully functional. Ask if you need advice.

    3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.

    You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.

    In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, anyone familiar with the code can check what it does.

    You may not be able to understand the script yourself. But variations of it have been posted on this site several times over a period of years. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.

    However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.

    4. here is a general summary of what you need to do, if you decide to go forward:

    ☞ Copy text from a particular web page (not this one) to the Clipboard.

    ☞ Paste into the window to another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Stick the results, which will be copied automatically, in a response on this page.

    These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.

    5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.

    You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.

    6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.

    7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.

    8. start the Terminal application integrated in one of the following ways:

    ☞ Enter the first letters of his name ("Terminal") in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.

    9. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.

    If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.

    If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.

    10. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:

        Test started
            Part 1 of 4 done at: … sec        …        Part 4 of 4 done at: … sec
        The test results are on the Clipboard.
        Please close this window.

    The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.

    Wait for the final message "Please close this window" appear - again, usually within a few minutes. If you don't see this message in about 30 minutes, the test probably won't be completed within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something.

    In order to get results, the test should be allowed to perform or be stopped manually as shown above. If you close the window of the Terminal, while the test is still running, the partial results will not be saved.

    11. when the test is completed, or if you manually stopped, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.

    At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.

    If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.

    12. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

    13. When you are finished with the test, it is gone. There is nothing to uninstall or clean.

    14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but all that you can not be. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.

    15. the related UNIX shell script is a notice of copyright. ASC readers can copy for their personal use. The whole nor any part can be redistributed.

  • Windows Media Player - the problem event name: BEX

    Hi meet Microsoft

    I have Windows 7 Ultimate 32 bit

    I tried to read an AVI on Windows Media Player, but I get an error saying that Windows media that Layer has stopped working.

    Here are the details of the problem

    Signature of the problem:
    Problem event name: BEX
    Application name: wmplayer.exe
    Application version: 12.0.7600.16667
    Application timestamp: 4c7dc5a1
    Fault Module name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception offset: 07951710
    Exception code: c0000005
    Exception data: 00000008
    The system version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional information 1: 0a9e
    More information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional information 3: 0a9e
    Additional information 4: 0a9e372d3b4ad19135b953a78882e789

    Help, please

    Thank you

    OK, I might have already solved my problem.  I tried only to open AVI justONE file.  I have other AVI files and then I tried to open WMPlayer worked.  I did the AVI WMPlayer could not play.  I checked this with VLC player AVI fiel, and showed what VLC was weird.  I guess that the AVI file has been corrupted.

    Thanks for your help though, especially this program MalwareBytes.

  • Windows crashes software when it cannot verify the Publisher * found the problem

    * Found the problem, thank you anyway

    I use Windows XP and IE8, and I am trying to allow the installation of ActiveX controls.

    I get the following warning of safety and error: "Windows has blocked this software because it can't verify the Publisher.

    To protect your computer, Windows crashes software when it cannot verify the Publisher. »

    I have read a dozen forums and tried all the tips. I don't know what I'm doing wrong.

    I tried going into the tools of IE tab and changing the security options to "allow software to run or install even if the signature is not valid.

    I unchecked the boxes to "verify signatures.

    I passed the security settings and select: fast for "Unsigned download Active X controls" and: ask the user 'initialize and script ActiveX controls not marked as secure..'  and 'activate' to 'run ActiveX controls '.

    I even added the IP domain in my zone of confidence and lowered my security level to 'low '.

    I also remembered to close and restart IE.

    I always get the error message when you try to leave the site to install ActiveX. controls.  FYI the ActiveX is remote viewing of a security camera.

    If anyone has any other clues that could help me with this problem I would be very grateful.

    Fancy

    Thanks James, but I found the problem.  There was an extra box that I neglected to "verify" that allowed to install unsigned files.  I thought I had checked and unchecked everything related but I missed a.  Scary lengths windows go to protect me! :)

    Fancy

  • Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 43.

    Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 43.

    Signature of the problem:
    Problem event name: PnPDeviceProblemCode
    Architecture: x 86
    Hardware ID: PCI\VEN_10DE & DEV_0428 & SUBSYS_110B1734 & REV_A1
    Configure the class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
    PnP problem code: 0000002B
    Driver name: nvlddmkm.sys
    Driver version: 8.17.13.142
    Driver date: 15/05/2012
    OS version: 6.0.6001.2.1.0.768.2
    Locale ID: 1033

    Hi, Senga,

    Start > right click on computer

    Select manage

    Click on continue in the UAC window

    Click on Device Manager

    Click on the + sign next to the device

    Right click on driver and select rollback

    If the cancellation is dimmed, select uninstall

    Close Device Manager

    Back to zero computer and Windows will reinstall the driver

    Go to the manufacturer website, download the updated driver to update and save it to the desktop

    Double-click the .exe file to install

    You can also try booting in safe mode with network.  Download the following tool and run a scan complete to rule out malware.

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=16

  • Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 31.

    Signature of the problem

    Additional information about the problem

    Hello

    1. Once you get this error?

    2 have you made changes on the computer before this problem?

    3. which device is causing the problem?

    Code 31: This device does not work properly because Windows cannot load the drivers required for this device.

    I would suggest trying the following methods and check if it helps.

    Method 1:

    Run the Fixit from Microsoft Fixit article and if that helps.

    Hardware devices do not work or are not detected in Windows:
    http://support.Microsoft.com/mats/hardware_device_problems/en-us

    Method 2:

    Update the driver and check if that helps.

    Updated a hardware driver that is not working properly:
    http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

    For more information, see the following Microsoft article.

    The hunt for drivers
    http://Windows.Microsoft.com/en-us/Windows-Vista/the-hunt-for-drivers-how-to-find-Windows-Vista-drivers-for-all-your-hardware

    Hope the information is useful.

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