Silverlight is not running, a error message of "this patch package could not be opened" when trying to remove in Add / Remove program

I tried to watch netflix, says:

You have encountered a problem specific to Silverlight from Microsoft, the software used to watch movies on the site Web of Netflix. This problem is often solved by uninstalling and then reinstalling Microsoft Silverlight on your computer.

To uninstall Microsoft Silverlight on your Windows computer, please follow these steps:

  1. Close the open windows of the browser
  2. Click the Start button.
  3. Select the control panel.
  4. In Windows XP, select Add / Remove programs. In Windows Vista/Windows 7, select programs & features.
  5. Find and click on Microsoft Silverlight
  6. Choose Remove in Windows XP or uninstall under Windows Vista/Windows 7.

When I try to romove in Add / Remove, I get:

This patch package could not be opened. Check the fix package exsists... ect

I also tried to use the program "Microsoft fix it."

Help!

Hi Mikeiz,
 
-Can uninstall you other applications without any problem?
 
I recommend you follow the steps listed in the link given below to uninstall Silverlight successfully:
 
If this is not enough, post your request in the Silverlight Forums for assistance.

Tags: Windows

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