SIM card cannot be detected on thinkpad 10

I have 10 Windows installed on my thinkpad 10 PN 20C3001QAU Australasian model. Sierra mobile network is installed. The system does not detect the SIM card installed, but the Device Manager indicates that the mobile system works properly. I tried the SIM from my phone, but with the same result. This is the first time a SIM card has been inserted in this cushion. Wireless details are

Model: EM7345 4G LTE

Firmware: FIH160_V1.1_Modem_01.1349.12

Type of GSM network

Help with this problem would be appreciated gratefuuly.

A problem has been identified where a SIM card cannot be detected in systems equipped with an adapter WWAN of EM7345 on Lenovo ThinkPads. For this particular issue, no SIM card is never detected.

For help on this issue, please contact the Service of Lenovo for support and Service TIP #SF16-T0076 of reference / HT # HT501750.

Thank you

Tags: ThinkPad Tablets

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