(SimplePass) fingerprint reader does not work or missing? (Windows 8)

Similar Questions

• Fingerprint reader does not work after the laptop awakens from his sleep.

  Pavilion DV6-6c15nr

  Windows 7 Home Premium

  Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

  Hello

  Uninstall the software and current driver for the fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.

  Download and install the latest version of the software from here.

• X1CT - fingerprint reader does not work

  Hi all

  The reader of fingerprints on my X1CT does not work. When I ran Lenovo Fingerprint Software, I got an error message with the error code "E7210001." Someone knows how to fix this?

  Thank you.

  Best,

  Ahn

  Thank you very much for your message.

  Windows ran just automatically being updated, and then the device of the fingerprints came back to life. I did nothing special.

• DV7-4073nr - fingerprint reader does not work after the upgrade to HP Support Assistant

  Hello

  I have a problem right now. The HP support assistant suggested that I had to upgrade the software of fingerprints to be upgraded and I did it without delay. Restart, the drive does not work. Windows 7 says it's a bad data. no password HP does. What should I do?

  Turn the computer off, and then once you turn on, keep the F8 key several times to load the "Windows Advanced startup options" screen. In this screen either select mode safety/Safe mode with networking and log in to your user account by entering the password manually.

  Once that is done, do a restore of the system through the control panel and restore your computer to an earlier date, whenever it was working fine. Once the restore process is done, change the settings for HP Support Assistant auto do not install updates

  

• HP Envy dv6 7323 CL: my fingerprint reader does not work

  My fingerprint reader has stopped working.  It is a validity sensors (WBF) (PID = 0018). It worked once I updated to Windows 10 but has stopped now. I opened the Device Manager, the device was hidden, and when I tried to update the drivers of the update of the driver indicates that all the drivers are current, this is checked when I open the 'Détails' tab and go to the section selected user driver installed (). I then checked the "General tab" which had the following message now, "this hardware device is not connected to the computer. (Code 45); To resolve this problem, reconnect this hardware device to the computer. "Then I checked under"location information"that are listed as port #0003. Hub_ #0001. Additinally, verifying the Universal Serial Bus controllers it lists a device with the following message, "unknown USB Device (device descriptor request Failed)."  Under details, I noticed the following: location information is port #0003. Hub_ #0001. The problem code is 0000002B. On the tab "Général" is the message "Windows has stopped this device because it has reported problems. (Code 43) »

  Hello @Skipnielsen,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I read your post on the fingerprint reader and wanted to help you!

  Try uninstalling the driver and let the search system for a compatible driver.  If you still have problems, try to review the following document and let me know if this can help:

  HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Card reader does not work in ten Windows.

  I have a card reader multi SUNPAK and since I upgraded to ten windows it no longer works.

  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  Remove the driver current completely and install the latest driver available.  For instructions on how to do read everything to update the drivers of my partner JMH3143 http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149 here

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

• My fingerprint reader does not work for windows log on

  
  

  aiv1bct,

  Please take a look at the following file.

  Find, open, and read the file named: simple instructions for upgrade HP SimplePass

  NOTES

  • Order of events is important, in other words, you must reinstall the driver first and then deal with the software.
  • Version is important - use the latest 6.x version available in the help document.
  • If all else fails, you can try to create an additional administrator account – allows to implement your SimplePass.

  Click on the star of congratulations !

  It's a nice way of saying 'Thank you' for help.

  Although I strive to reflect best practices of HP, I do not work for HP.

• Fingerprint reader does not work under Win 7

  I have a T500 which I just upgraded from Windows Vista business to Windows 7 Professional.

  Everything except the fingerprint reader and Wireless Broadband seems to work.

  The fingerprint reader is Authentec AES2810, with driver version 2.0.0.18 dated 24/11/2009.

  If I run the footprint of Lenovo software version 3.3.0.58 I get the error that the software cannot

  communicate with the probe.

  Wireless Broadband card is the Ericsson F3507g. The following drivers are installed:

  Network cards:

  -F3507g Mobile Broadband Driver, version: 1.0.0.52 dated dated 29/07/2009

  Ports (COM & LPT):

  -Ericsson F3507g Mobile Broadband minicards GPS Port (COM6), version: 1.0.0.28 dated dated 29/09/2008

  -F3507g Ericsson Mobile Broadband Device Management (COM4), version: 4.54.7103.1 dated dated 26/06/2009

  Chip card readers:

  -F3507g Mobile Broadband USIM Port, version 6.0.0.7 as of 12/05/2009

  Even if there is information about the drivers listed above says the USIM card device:

  "No drivers are installed for this device".

  Universal Serial Bus controllers:

  -F3507g Mobile broadband device, version: dated 4.54.7103.1 dated 26/06/2009

  If I use the ThinkVantage Access Connections software, I get the following error message:

  "The current wireless WAN connection is managed by another client utility.

  Close the client utility, and then try again. "But to my knowledge no other wireless broadband client is running.

  If I try Mobile Broadband Connect through Vodaphone UK interface, I get the following error message:

  "No found Wireless Broadband Mobile device."

  And finally, if I try ThinkVantage GPS I get the following message:

  "The GPS NMEA CPM port is not available. You should check the following things.

  -Another GPS application using the COM port.

  -COM port is disabled. You can activate the COM port in Device Manager.

  Windows Vista, the fingerprint reader both the wireless broadband device worked without

  all of the problems. Anyone have any ideas on how I can solve these two problems.

  Best regards

  Frode

  Hello FrodeW!

  Can you do me a favor and test this theory please (use the driver Lenovo Authentec, do not use the Microsoft Update driver):

  http://forums.Lenovo.com/T5/R-series-ThinkPad-Laptops/problem-with-my-fingerprint-reader/m-p/209486#...

  Thanks in advance.

• Fingerprint reader does not work on Windows 7 64 bit

  T410 and use the latest version 5.9.4.

  Can I register my fingerprints and I can slide my finger to get access to the software.  However, when my computer is locked I can't use my fingerprint to unlock the computer.  If I use a finger not enlisted, she'll tell me it failed, but if I use a valid finger, nothing happens.  If I drag with a valid finger hurt, she'll tell me of poor quality.

  The previous version of the software was working before.  Having however not lucky with the latest version.

  Any ideas?

  Thank you

  I found a previous version of the software http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/fprx64_593_6264ww.exe

  I have he will try tonight.

  Edit: 5.9.3 works.

• Envy 17 - T n100: Finger Print Reader does not work

  I have a new machine.  The fingerprint reader does not work, no light, no response.  I uninstalled the device in device manager, rebooted and reinstalled, still no response.

  Has sought to pass Simple software but could not find it.

  Where should I go from here?

  Hey!

  Did you uninstall the driver of the fingerprint in before Device Manager?

  To use the download I you provided, you will need to uninstall the driver again.

  • Open the Device Manager
  • Search for biometric devices
  • Under biometric devices, look for the device (called Validity Sensor sensor AuthenTec)
  • Right-click on the fingerprint sensor
  • Click on uninstall
  • Restart your computer.

  Here's a download for the fingerprint reader. This download sp71729.exe might work for you.

  As a last resort, you can try:

  • The steps as a solution in the thread of scan fingerprints of validity does not not on Windows 10.
  • Uninstalling HP SimplePass completely,

  Thank you for being a part of the community of HP. Please let me know if that helps solve the problem by marking this message as "accept as a Solution. If you need more assistance let me know and I will gladly do all that I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Thank you!

• HP envy: HP Envy fingerprint reader does not

  Simple pass works well using the password or PIN.  The fingerprint reader does not work. no light help please

  icp_wolverine wrote:

  MAKE SURE THAT THE ATOMIADES SENSOR IS INSTALLED AND REINSTALL HP SIMPLEPASS

  ALSO TRY A HARD RESET IF A STOP OF THE LAPTOP, UNPLUG POWER SUPPLY, BATTERY, BUTTON FOR 10 SECONDS TO TAKE... BATTERY PUT IN PLUG POWER CORD BACK LIGHTS FOR LAPTOP

  Please how do I check if the sensor is installed.  I tried the Hard reset without success. Thank you

• Even after the installation of the fingerprint scanner Scan fingerprint driver does not work

  I have hp pavilion dv6 7012tx and she was pre installed with windows 7, but now I have installed in windows 8 and my fingerprint reader does not work. I have installed finger print driver but its still does not, please help me.

  Thank you!!!

  Hey, I got it to work for me. Read what I posted in another thread

  (page 3) and see if it works for you also.

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/HP-J070CA-Windows-8-1-validity-fingerprint-reader/TD-p/3025495/highlight/true/page/3

• HP Probook s 4540: fingerprint reader does not

  Hello

  Problem: fingerprint - Windows journal reader under does not have the ability to connect via the fingerprint reader.

  Overview: after installing the drivers of the fingerprint on the HP site and thanks to the HP protection tools to register successfully to fingerprints, I tried to log in via this method, but the Windows Connect screen does not display this option. Device Manager correctly identifies and shows the fingerprint sensor - however, the Control Panel does no detection of biometric devices.

  I really need help with this problem. Details of what steps I took trying to make the scanner work are given below.

  Specs:

  1) 4540 probook s

  (2) Windows 7 64 bit

  (3) i5 - 3210 m, 1 GB Hd 7650 m, 4 GB at 1333 Mhz, 750 GB 5400 RPM, VFS 491 fingerprint reader.

  Details of the problem and the steps of my work to install the drivers:

  After a new installation of Windows 7, I went on the site of HP driver to download the latest drivers for Probook s 4540:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...

  I installed the drivers in roughly in this order:

  drivers ethernet controller 1) realtek.

  drivers audio 2),

  (3) the chipset and USB 3.0 drivers (but not the Intel MEI driver)

  (4) Intel video driver: a problem such that the pilots were not allowed to install. After you disable switchable graphics in the bios, I was able to get these drivers to install.

  (5) AMD video drivers: installed after graphic driver intel HD - installed but Catalyst Control Center was not displayed. Then I reactivated switchable graphics in the BIOS, re-installed these drivers and CCC was now available.

  (6) support for HP keyboard shortcut

  (7) HP Universal camera driver

  (8) fingerprint sensor fingerprint validity

  (9) Synaptics Touchpad driver

  (10) Atheros wifi & bluetooth

  (11) Jmicron card reader

  After driver installation, I installed the HP protection tools. According to request a reboot of the PC, which I did-, he asked for the setting up security etc... Part of this pocess was the registration of fingerprints - successful. However, log off / restart of windows, an option to connect with the fingerprint reader does not appear in the Windows login screen.

  I open the control panel and found there wasn't that no biometric device only tab, even if the Device Manager showed biometric sensor, device and validity (VFS 491). I then uninstall HP protect tools and driver validity sensor fingerprint, and made sure that these services are running:

  -Credential Manager

  -Remote Procedure Call (RPC)

  DCOM Server process Launcher-

  RPC end point mapper-

  -Windows Biometric Service

  Plug-and-Play

  Then as suggested in another post on the forum, I installed first of all this:http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe , then the drivers of the validity of 4540 s drivers page, then HP protection tools.

  After the reboot HP protect tools as before to register my fingerprints, but still no windows login prompt came to connect with fingerprints. However, a change after installtion of http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe that has been in Control Panel it is now a tab for biometric devices. However, it is said that windows did not find it all installed biometric devices. A picture is attached showing the Device Manager and Control Panel!

  Please HP offer a solution. Thank you!

  

  OK problem solved. I don't know if it is related to the HP windows 7 system essential updates driver installation and Intel MEI or not - but I install these.

  What has really worked probably was it - > install the drivers of fingerprint and then the HP protection tools. Once rebooted, open HP tools protect, then return to the administration in the lower right corner-> the administration Console-> increase of security system-> tick windows login security and your done. Now, you will be able to connect through fingerprints registered.

• Compaq tc 4200 sd card reader does not work

  Compaq tc 4200 sd card reader does not work, bought with windows 8 is already installed, drank the card reader does not work. I'm not very computer savy so any help is the appretiated!          Thanks Lynn

  Hello:

  It is the only factor that has any chance of working.

  It works on the laptop running Windows 7.  I don't know if it will work on Windows 8.

  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=1847704&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_70996_1%257CswEnvOID%253D2096%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

• Fingerprint reader does not react anymore while the software seems to work (Thinkpad E530 Windows 10)

  I used logg in via the reader of fingerprints (windows 10) with no problems, now the fingerprint reader does not react anymore when I pull the finger. I managed to remove all the passwords in the password manager (still not sure about it as I don't really understand how all the components work together) hoping that would solve the problem. Not the fingerprint reader software keeps asking me to register a new finger. Everything seems to work fine (I can pick a finger to be registered, type my password windowns) until I asked me to draw the finger on the fingerprint reader: nothing happens! The indicator that shows how the finger was scanned shows nothing at all. Looks like the software works, but the fingerprint reader itself is dead. However, looking into the information system the "TouchStrip Fingerprint Sensor' (WBF mode advanced) seems to work fine.

  Help, please. I don't have any idea how to find out what's not here.

  Thank you very much for the tip! He works in fact :-). Even if it does not seem logical to me, as I never put it in place a front pin - and fingerprint reader work very well even without PIN code. But who cares - the main thing is it works now! So thanks a lot again :-)!