Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.
Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.
Any ideas out there?
I know the pro 2 surface is not the real model, but at least it should work fine.
arwinq,
You can see the system requirements, including the maps here.
https://helpx.Adobe.com/Illustrator/system-requirements.html
but I fear that you may be taken in this GPU issue described by butz in post #13 here:
https://forums.Adobe.com/message/7773402#7773402
You can try to switch between GPU and CPU by pressing Ctrl / Cmd + E, or you try disabling GPU performance by clicking on the icon of the rocket in the bar of the App, or on the top of the menu bar, deselect the box Performance GPU. You may also uncheck performance GPU in your preferences.
Tags: Illustrator
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