Since the update "-Audio and Microsoft, Communication device, Streaming Media Broadcast" webcam does not work? ___Installation status: Successful___Update type: Recommended___Microsoft Audio, device communication, Media Streaming and Broadcast__

Microsoft LIFECAM-VX 5500 Help! Since the update "-Audio and Microsoft, Communication device, Streaming Media Broadcast - Microsoft LifeCam VX-5500" it has not worked. The program does not open and when I try it says "stopped working". Also, when in MSN Messenger it freezes it and nobody can see me nor can I see myself. What can I do to fix this? I know it's the update because it worked perfectly before, and I read of others having this problem. Help!

Hi john.w.11,

I suggest you to install the latest driver for VX-500 that could help you solve the issue.

Click on the link below for more information.
Troubleshoot failures to find the new LifeCam hardware
http://support.Microsoft.com/kb/929087

Check whether the problem is resolved.

Please post back and let us know if it helped to solve your problem.

Kind regards
KarthiK TP

Tags: Windows

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