Since the upgrade to first Pro CC 2015.1 version 9.1.0 (174) version all my media is on hold. How can I fix it?

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  Please provide the following details:

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  • Memory
  • Processor
  • Graphics card / vRAM
  • [Is the exact version of Premiere Pro first Pro CC 2015.0.2?]
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  Hi 9gonz9,

  Welcome to the Microsoft Answers site!

  You get this error message when you start the desktop computer?

  You can check if the complete startup items are checked in the msconfig utility.

  1. open System Configuration by clicking Start , clicking Control Panel, clicking system and security, clicking Administrative Tools, and then double-click the System Configuration.

  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  2. click the Startup tab and check if all the items are archived there.

  You can also run a bag of security for your computer and check if this solves the problem.

  http://www.Microsoft.com/Security_Essentials/

  If the problem persists, turn the computer in clean boot and check if all the background program is causing this error message. To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

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  1 log on to the computer using an account with administrator rights

  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

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  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

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  Once you start the office see if you get the error message. If not then follow the divide and conquer method mentioned in the article below to know which program is causing the problem.

  For more information about the clean boot, follow the below given link:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. click on start, type msconfig.exe in the start search box and press ENTER.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  2. on the general tab, click the Normal startup option, and then click OK.

  3. When you are prompted to restart the computer, click on restart

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  You have received this message because your universal serial (USB) bus driver caused a stop error, also known as a blue screen error. This error means that the computer has stopped abruptly to protect against potential corruption of data or loss.

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  A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer (for example, a video card or a webcam) may not work properly.

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  Steps to fix this problem

  1. Adjust your computer's power settings

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     Several computer manufacturers whose computers have this problem published BIOS updates to fix this known issue. Contact your computer manufacturer to see if a BIOS update is available for your computer model.

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  To check for driver updates:

  1. Use Windows Update to find and install updates:

     1. Go online to Windows Update

     2. Click the check for updates in the left pane, and then click view available updates.

        What happens if I see any updates available?

        • If you see you receive updates: managed by your system administrator, you can try clicking on the link to check online for updates from Microsoft Update or Search online for updates from Windows Update, but you should maybe contact your system administrator to get the desired updates.

        • If you do not see the message above and no update is available in Windows Update after clicking on the link check the updates in the left pane, then the available updates have already been installed.

     3. Select the driver for your device updates and more updates to install.

        Note
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     4. Click on install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  2. If you recently added a new hardware device on your computer, go online to the manufacturer's Web site to see if there is an update to the driver.

  3. If you recently added a new program on your computer, go online to the manufacturer's Web site to see if an update is available.

  Steps to work around this problem

  Warning
  These measures are intended to solve a specific problem, but could do so by temporarily disabling or removing some features on your computer.

  1. Try to remove newly added USB devices

     If this issue occurs after adding a USB hub or other USB device, consider removing to see if the problem goes away. If this resolves the problem, contact the manufacturer of the device for the updates or other recommendations.

  2. Do not disconnect USB devices while the computer is to stop or go to sleep

  This problem is known to occur when USB devices are disconnected when the computer is trying to stop or switch mode to 'sleep'. This is common with cell phones, especially those with a docking station, as docking station can act as a USB hub. The frequency of this problem could be reduced by allowing your computer to completely close or completely in sleep mode before detached from its docking station or unplug it or the docking station USB devices.

  If you know which USB device is causing the problem

  It may be possible to prevent the Blue error screen by choosing the option remove the device safely in the Notification area, before putting your computer into sleep or Hibernate mode.

  1. In the system tray, click the icon to remove the device , select the USB device that you think that the origin of the problem and then click OK.

  2. Do not physically remove the USB device.

  3. Perform the action which resulted in the Blue error screen, so that was taken the functioning of your computer after the mode standby, hibernation, or, in the case of laptops, close the laptop computer or place it in a docking station.

     1. If the Blue error screen persists, it is likely that the problem is with another USB device. Try this procedure using other USB devices until you find that at the origin of the problem.

• If the Blue error screen disappeared, you have probably identified the device causing the problem. Contact the manufacturer of the device for more information on how to solve this problem, or use the option to remove the device safely to work around him.

Note
Depending on the manufacturer and model, some USB devices will become available automatically when you resume using your computer. Others will require that first disconnect you physically and then plug back in front, they will be recognized by the computer. Check the system tray to see if the USB device that you removed safely become available when you started to use your computer again. If she did not become available automatically, then physically unplug it and then plug it in again.

This is the screen it gives me. Help, please! If problem fixed, will BE AWARDED!

Hi ChayceSteffiare,

For instructions on solving problems with USB devices, see the following article:

Tips for solving problems of USB devices

To fix blue screen errors, see the following article:

Pick up the pieces after a computer crash

See also:

Optimize Windows Vista for better performance

Ways to improve your computer's performance

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