Since the upgrade to Mac OS Sierra & screensavers

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• 5530 envy: Envy 5530 scan since the upgrade from Mac OS Sierra

  Since the update of my Mac to OS Sierra 10.12, I can't scan to computer or run a scan of my computer.  I get an error message "Scanner reported an error" saying that my all-in-one is not available.  I tried to reinstall the driver, which is not very recent (up to HP?) and no help. I have tried everything I can think on my end.

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• 8600: scan Premium OfficeJet Pro 8600 does not work since the upgrade of Mac to 10.10.1 (Yosemite)

  Since the update of my MacBook Pro in Yosemite, I can't function of the computer analysis to work. I downloaded again the softwear & reinstalled; reset the printer, repaired disk permissions, etc. nothing works. I also note that the HP Utility icon no longer appears.  Print and copy work very well. Any suggestions?

  I tried everything above. When I add the printer driver printer HP (instead of AirPrint) does not show as an option (even if I can find it in my downloads folder). Option is the HP DeskJet that comes with a warning that it cannot be the right driver. Also downloaded what seems to be the right driver on the HP site. He also appeared in my downloads folder. HP utility always not available.

• Adobe Acrobat DC Wont open since the upgrade of Mac to El captain

  My Acrobat was very good, did not notice at first, after the upgrade.  Now, when I try to open a PDF file, it will not open in Adobe more.  I tried to open the program itself, it flashes and then does not open.  I was in a conversation with adobe yesterday, allowed them to resume my machine, still no solution.  They were supposed to be he climbs higher than support.  Don't the have not heard anything.  Anyone else having this problem?  All solutions?

  Rahul,

  I removed all Adobe (reader, cloud creative) cleaned the disc and all files download.  I reinstalled from the alternative download file in my account, it now works again.  I did put everything back.  Don't know what aspect of this corrected, but thank you for your help.  You can close my case.

• Since the upgrade to El Capitan, my Mac is VERY slow.

  I just have to upgrade Yosemite El Capitan.  Since the upgrade, my Mac is VERY slow.  Spend a lot of time with the spinning beach ball, and slow to change application.

  Why?  What should do?

  Download and run EtreCheck, created by one of his own assistants here in CSA. It is a diagnostic tool that is very useful for us to find problems. It will also give us additional specifications on your Mac. After his execution after the logfile here. It will never contain any personal information.

• How can I copy files/sub-sub-sub-folders in Icloud on MacBook? Since the upgrade to Sierra, I see all of my folders in icloud but not on my Mac.  Thanks - David

  How can I copy files/sub-sub-sub-folders in Icloud on MacBook? Since the upgrade to Sierra, I see all of my folders (with documentation) in icloud but not on my Mac.  Thanks - David

  Turn off the power of optimized storage and copy the files to your Mac.

  1. Click on the Apple icon in the upper left corner of your screen.
  2. Select has about this Mac from the menu drop down.

  3. click on the tab for storage in the system information window.

  4. click on manage the...

  

  5 disable the storage element optimize.

• Photos for Mac behaves VERY strangely since the upgrade to Sierra

  Hi all.

  I have improved my mid 2010 MacBook Pro for macOS Sierra September 21.

  The first time I launched the Photos app after the upgrade, I got the usual message on photo library updated, but when that reaches 100%, I noticed that he was missing a large number of thumbnails in my library. The photos in question were display in miniature (or 'moments') view as pale gray rectangles with a cloud icon in their breast.

  I don't immediately panic, because I assumed that they would gradually repopulate for a little while. I got "Storage optimize Mac", the value of preferences so all of my original pictures must be in iCloud. I have a Time Capsule, make automatic backups, and I made a backup Time Machine on which, immediately before the upgrade, so I am reasonably confident that I did not really lose my photos, (and all of my pictures and their thumbnails are present & correct on my iPhone).

  But, almost a fortnight after the upgrade, most of my thumb nails is always reported missing since the Photos of Mac application, which makes it very difficult to find pictures of course.

  Last night I noticed that the Photos app showed 'Uploading photos 10 985 nnnnnn' at the foot of the view of the times, with the first digit decreases slowly, so I disabled the options to ensure that my Mac doesn't go to sleep and I let it run until the download was complete energy saving. Then, he showed "updated... "at the foot of the view of the times for a while.

  I was hoping that my thumb nail would be back after that, but they are not!

  It seems that the Photos app is not sync with my iCloud storage, for any reason, or at least if it does not in fact what it has synchronized.

  A double click on these thumbnails blank to open the photo is not consistent either. On some that I try to open, they do not open, and when I return to the thumbnail display the thumbnail is now also. But on others I try to open I just see a completely white area where the photo should be. However (and this is really weird!) when I return to the thumbnail display after those I see very very briefly the photos as they will shrink to the size of the thumbnail, and then they are virgins thumbnails with clouds still...

  I wonder if I should change the preference of Photos of 'optimization of storage' to 'download the originals' in an effort to recover my thumb nails. It seems that I have almost 62 GB of free space on my Mac, and my Gallery of photos shows that there are currently 31GB. Or do I have to re - install the Photos app? (Is it possible?)

  Or is there a better solution to the problem please?

  Thank you for all the helpful tips.

  Post edited by: Steve Zodiac: grammar Correction.

  try to turn a thumbi = nail and reotating back - if it suits it you can do so for groups of up to about 1000 photos at once to correct quickly - how rebuild thumbnails in a photo library

  LN

• Not able to scan with the preview after upgrade from Mac OS Sierra...

  After upgrading to Mac OS Sierra. I'm unable to use the preview to scan.  Before this upgrade, it worked fine.  The HP scanner software does NOT work something like OS 10.8 or 10.9.  Preview worked perfectly so far.  If anyone knows how to solve this problem, your contribution will be greatly appreciated.  Thanks in advance.

  Have you tried scanning with Capture of Image instead? It worked for me.

• Difficulties with all versions of html files since the upgrade of the Sierra

  I have problems opening and dealing with htm, html, html5 files since the upgrade of the Sierra.  Someone else?

  Please provide details. What problems are you having? HTML files open in a web browser, the browser you are using?

• Mac has been freezing since the upgrade to El Capitan

  My mac froze just (since the upgrade to El Capitan) still today while on the internet. Has written on this subject before and submitted to the reading of the Console application, but there was no response.

  Message on the console of today reads:

  In the menu of Queries/All Messages to the system log:

  29/03/16 12:10:13.234 PM ReportCrash [7149]: call to spindump for pid = 7118 wakeups_rate = 155 duration = 291 because of excessive Awakenings

  The diagnosis and use of Messages:

  29/03/16 12:10:14.222 PM spindump [668]: com.apple.message.domain: com.apple.crashreporter.writereport.wakeups_resource.diag

  com Apple.message.signature: com.apple.WebKit.Plugin.64

  com Apple.message.signature2: UNBUNDLED | 11601 (11601.5.17.1) ((null))

  com Apple.message.signature3: alarm clocks

  com Apple.message.Result: noop

  com Apple.message.summarize: YES

  SenderMachUUID: 63E4F244-A146-3809-8016-6172E1C11CB1

  Any help would be most appreciated.

  Try each of them in order. A test to see if the computer works properly:

  1. Reset the PRAM
  2. Reset the controller (SMC) system management
  3. Start the computer in Safe Mode, and then restart normally. It's slower than a standard home.
  4. Repair the disk by booting to the recovery HD immediately after the chime press keys control and R that the Utility Menu appears. Choose disk utility and click on the button continue. Select the withdrawal (usually Macintosh HD) volume entry of the list to one side.  Click first aid button in the toolbar. Hold the button brings up. Disk utility and return in the Utility Menu. Restart the computer from the Apple Menu.
  5. Reinstall OS X by booting from the Recovery HD using the command and R keys. When the Utility Menu appears, select reinstall OS X and then click continue.
  6. Download and install updated Combo OS X El Capitan 10.11.4.

• Since the upgrade of my new tab does not work, I press on the + icon and nothing

  Since the upgrade of my new tab does not work, I press on the + icon and nothing

  Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that disables certain parameters, disables most Add-ons (extensions and themes).

  If Firefox is open, you can restart Firefox Safe mode in the Help menu:

  • In Firefox 29,0 and above, click on the menu button

    

    click Help

    

    then select restart with disabled modules.

  • In previous versions of Firefox, click on the Firefox button in the upper left of the Firefox window and click help (or click on help in the Menu bar, if you do not have a Firefox button) and click on restart with disabled modules.

  If Firefox is not running, you can start Firefox in Mode safe mode as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • On Mac: Hold the option key during the startup of Firefox.
  • On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
    (you may need to specify the installation path of Firefox for example/usr/lib/firefox)

  When the Firefox Safe Mode window appears, select "start mode safe."

  

  If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to understand that one. Please follow the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

  When find you what is causing your problems, please let us know. This might help others with the same problem.

• Since the upgrade to 10.11.4 won't open my app store.

  Since the upgrade to 10.11.4 will not load the app store my mac icon. It opens, but all I get is a spinning wheel.

  Please test after taking each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes.

  Sometimes, the cause of the problem may be an Apple network, whereby failure cases none of the steps below will have no effect. You just have to wait for the failure be fixed. This should rarely, if ever, take more than a few hours.

  Step 1

  Connect to the App Store by selecting Sign In in the Store menu. If you are already connected, disconnect and then reconnect.

  Step 2

  Remove or disable "Little Snitch", or any other third party software like that blocks outbound connections to network, in accordance with the instructions of the developer.

  Step 3

  In the menu bar, select

   ▹ System Preferences... ▹ Network

  If the preferences window is locked, click the lock icon in the lower left corner and enter your password to unlock it. Click the Advanced button, and then select the Proxies tab. If any proxy are selected, make a note of and then deselect them. You need not change the bypass or the FTP settings. Click OK, and then apply. Test. The result may be that you can not connect to any web server. Restore the previous settings if necessary.

  Step 4

  Log off or restart the computer.

  Step 5

  Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  After testing, restart as usual (not in safe mode).

  Step 6

  If possible, connect to a different network and test.

  Step 7

  Reset the NVRAM.

• Websites displaying properly since the upgrade to 10.0 FF

  Since the upgrade to 10.0 FF on Mac OS X 10.7.2 I noticed that some sites are does load correctly or that they do not work as they did.

  For example:

  1 connection for Tumblr page just the background image, not the login form.

  2. in the section Art of Newgrounds, I can change is no longer the content filter by clicking on the icons.

  However these sites still work fine with Safari and Chrome. For now, I'm moving to Chrome except if anyone knows what is happening and how I can fix this problem?

  Thanks for all the comments. After much testing, including all the foregoing, it turns out be a bug with the latest version of Kaspersky for Mac. I have it disabled for now and everything is working normally.

  I can finally give up Chrome and go back to the FF!

• Something Apple regarding 10.11.4 gel and requiring a hard reboot?  I had several incidents since the upgrade (supposedly) gel to 10.11.4

  I'm having a problem with my Pro MacBrook retina (end of 2013).  Since the upgrade is supposed to 10.11.4, I eperienced several system freezes; all

  that required a hard reboot.  The machine is Core i7 to 2.3 gHz, 16 GB 1600 mHz DDR3 ram, 512 GB ssd.  Safari v.9 (1).  It is obvious that the other users are

  having the same experience - any word from Apple regarding a solution?  I expect this kind of thing from Windows, not Mac machine...

  There is no systemic problem with 10.11.4 gel. Where are you this information? If you get it from forums like this one do not forget that the few people who post here post about issues they know. Their messages do not represent millions of people, not problems.

  A lot of questions like yours goes back to 3rd party apps incompatible or drivers that have not been updated for 10.11.4. Provide details of your question and we will try to help you.

• Why my iMac does not recognize my scanner 1600 epson perfection since the upgrade to ElCapitan 10.11.4?

  Why my iMac does not recognize my scanner Epson Perfection 1600 since the upgrade to ElCapitan 10.11.4?

  First try this: reset the printing on your Mac - Apple Support System

  If this fails, you can try this driver: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14577 & infoType = Down load