Since this morning (5/19) I am unable to open a new tab, even after restarting my laptop. I had firefox 3.6.13. I was counting on the update, but I don't know if that will fix the problem, any suggestions?

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  Hello JonnieW

  control in Safe Mode, in window Mode safe mode select "start in Safe Mode" and see if it will happen again, If it isn't see: Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems

  Thank you

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  Here is a guide to back to factory settings.

  Ask your computer manufacturer to get the EXACT instructions:

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  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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  http://support.Microsoft.com/default.aspx/KB/918884

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