Since you updated a few weeks ago I can no longer scroll with my mouse or any other mouse.

Acer AM5620 processor Intel Core 2 Quad, Vista.     I can't use the mouse to scroll in Google Sketch-up or Word Documents.  I used to use it all the time.   The drivers are up to date.

Hello

1 did you mean that after installing some updates this problem occurred? If so, what updates are?

2. What is the brand and model of the mouse?

Step 1: Try to run the fix it tool to the article below and check if it helps.

Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/

Step 2: Check if you can use the scroll function in safe mode on some applications/programs such as notepad and send back the same.

Tags: Windows

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