SIRI refused to call 3 phone numbers of the figures suddenly

Hello

I talked with Alexis in the Apple Support centres to TX and she confirmed after checking that it is a known issue and that she is wanted in. HOWEVER, it also sounded like this problem was not given serious attention it should have because she actually said that she could not say WHEN or even IF this problem would be solved!

******************************

I live in the region of the San Francisco Bay area (California) and I discovered today that SIRI consist is more 3 digit phone numbers. I suspect the recent 9.3.1 IOS upgrade at the end of March has broken it.

Here's the background: in CA, there is a service 511 people can call to get the traffic information on accidents and traffic problems in their neighbourhood. It is WIDELY used in the SF bay area CA by the drivers that are on the highways, etc. I used the service 511 SEVERAL times and he has always worked, but I him have not used in the last month or so because that I did have major traffic issues to deal with several weeks. Today, there are traffic problems and much to my dismay SIRI would compose is 511.

I awakened SIRI and said Dial 511. SIRI responded initially with the appellant , but then 2-3 seconds more late SIRI came back and said that I can't call 511. Tried several times, same problem. After I got home (not driving now) I've done a few tests more and find SIRI refuses to dial ANY 3 numbers. I tested 411, 511 and 611 (the latter is the support for my operator AT & T number). Have the same problem with all 3. Call these numbers by manually entering the number works as expected.

Again, I have used this feature strongly with 511 for a very long time - last time was probably sometime in March and it worked, but as I said I found it was 100 percent broken today.

Yet once, Alexis of Apple support confirmed this problem has been reported on several occasions and is a known problem but she left me a very bad feeling that Apple cannot take this problem very seriously.

I need to remember that this is a MAJOR issue. 511 traffic information is a HEAVILY used service in CA and the LAST thing you want someone to do is to pull out their phone and dial this hand because SIRI refuses to make the call!

Please ensure that this problem is given a HIGH priority, as it is a major security problem because of the 511 service. After all you don't want people tempted to pull out their phone to dial 511 manually when they are driving, as this could cause an accident!

Note that I have no idea if 911 works even as it's not something you can really try to test calls with since I do not have a real emergency situation. If 911 is broken in the same way, this problem would become even more serious.

Thank you

Allen McWongahey

It is a user support forum. Nobody here can do anything about yourself. You can, however, provide your feedback directly to Apple via this link:

http://www.Apple.com/feedback/

Tags: iPhone

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