SK2061: The wireless keyboard will not connect when the PC is turned on.

My problem is, when I start the PC, (HPK-15 500, 319NA), wireless (SK2061) keyboard, does not connect. I have to shut down the PC so he can connect (no restart, you must stop it).  Have had the PC for 5 months and it has been published. Not changed the battery makes no difference.

The internet statement States I shoud push the blue button until the USB receiver flashes. This PC does not have an external USB receiver, I guess it's built in! The mouse works OK.

Hello @JimCar82,

I read your post on how the wireless keyboard will not connect when the computer is turned on, and I'd be happy to help you in this case!

Re-connect your keyboard to your desktop computer wireless, I advise you to follow the steps described in this document on the keyboard and wireless mouse troubleshooting. The USB receiver should be found at the back of the tower.

Please re-post with the results of your troubleshooting, and I look forward to your response!

Concerning

Tags: HP Desktops

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