Sky wireless broadband does not connect with Vista

I just changed my BT broadband to Sky.It works fine on my Mac but not connecting with my roommates PC that uses Windows Vista.After calls long with sky they said there is a problem with the DNS. I tried to call Microsoft, but they want to charge me which I am unwilling to do. I can connect to the internet on the pc with the thin Ethernet cable. In the center of network share, I have a cross between the network and the help of Internet Icon.Please as it should be sorted as soon as POSSIBLE and I cannot believe with such a company big as the sky that has thousands of customers, they say that it is a known issue and there is nothing they can do... So basically they say that anyone with Vista cannot use their wireless computers!

Help, please...

Hello pookieboy140,

I suggest that you start with the management of Network Diagnostics on the computer that will help you in error, like why you are not able to connect to the Internet.

You can refer the link that will give you information about this below:

http://Windows.Microsoft.com/en-us/Windows-Vista/using-Windows-Network-Diagnostics-event-logs-to-solve-network-problems

Since you are not able to connect to the Internet, the best way to solve this problem is to contact your service provider.

Thank you
Irfan H, Engineer Support Microsoft Answers.

Tags: Windows

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